| | 12-26-2012, 10:30 AM #1
When I post a review and see my review, it says User next to it. Some say User too and others have their names, gamertags, etc. How can I change this? I asked a WP8 expert this:
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Zeb B.: Hello , my name is Zeb B. with Microsoft Support. Please give me a few moments as I review the information you've submitted.
Zeb B.: Hi Kyle, For your reference, the SR number for this chat is (BLAH). I understand you want to have a name attached to reviews you submit, is that correct?
Zeb B.: Okay, are the reviews on apps for the Windows Phone?
Zeb B.: While I am searching for more information, may I please ask you for the make and model of your phone?
Kyle: Nokia Lumia 920
Zeb B.: Thank you. Do you have a gamer tag attached to your Microsoft account?\
Kyle: yes (that's what I want the name to show instead of User).
Kyle: my email is attached to the thread.
Zeb B.: Okay, let me see what I can find out. I'm not really familiar with how the review process works.
Kyle: other reviewers have their names (not all are gamertags). some say User too.
Zeb B.: Is it showing that on the phone itself?
Kyle: the phone and the windows phone store website
Kyle: this has to be something I can change, I just cant find it.
Kyle: if you cant find it, I'll just ask someone in the WPCentral Forums.
Zeb B.: Alright, I don't see any information in my database about it, so I was going to try it on my own phone to see what would happen.
Kyle: it takes like 24 hours for your review to show
Zeb B.: Oh, okay, the website says it should show up after a few minutes.
Kyle: which WP8 device do you have?
Zeb B.: Lumia 820
Kyle: and oh, I didn't know that
Kyle: the 820 is a good phone. :)
Kyle: thank you
Zeb B.: Yes, I'm very happy with it.
Zeb B.: I see what you mean. My review has yet to appear.
Kyle: if you scroll down and see the reviews, some say User and some have names.
Zeb B.: Yes, I see that. I'm not sure if this would make a difference or not, but have you tried signing into the windowsphone.com site before or after submitting your review?
Zeb B.: First I submitted my review through my phone. That didn't update in the website, so I signed into the site and submitted my review again. It says it was submitted, but that's all. I have a feeling it's just going to show my first name.
Kyle: well thank you
Zeb B.: You're welcome. I wish I could be of more help, but hopefully you'll find a definitive answer very soon.
Zeb B.: Is there anything else I can assist you with today?
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Kyle: thank you