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View Poll Results: Which problem are you having with facebook chat on windows phone?

Voters
185. You may not vote on this poll
  • Contacts not showing, chat not connecting

    106 57.30%
  • None. Mines works perfectly fine!

    47 25.41%
  • Receive an error code

    2 1.08%
  • idk, never used it.

    30 16.22%
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Results 1 to 25 of 81
  1. London Jr's Avatar
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       #1  
    This is involving the problem of Facebook Chat on the windows phone not connecting or not showing contacts without an error code or sometimes with an error code. I have scoured the web for a solution to this and even these forums without a single viable solution in sight(even those looking for the solution were frustrated with the lack of a soolution). I have done some testing using multiple chats clients on the PC (Skype, Windows Messenger chat on windows 7 and 8, windows messenger on internet explorer, chrome, and firefox) and Windows phone 8 and 7 (using the Messaging app and IM+) and to this I have come up with only one conclusion: That the problem is purely on Facebook's end. The multiple threads in this very forum on problems with connecting to facebook chat have offered no solution. The fact that this hasn't been addressed bothers me and I really want to see if i can get some concerted effort by anyone including this sites Admins to solve this. Facebook chat API is not playing friendly with some of us windows phone users and there are NO SOLUTIONS out there. Now this has become about solving a problem than facebook chat (OCD).

    if you need proof, here are plenty of links to confirm what I am saying about having no solutions:
    Facebook chat doesn't work with Messaging
    Integrated Facebook Chat problems.
    Terrible Facebook Chat connection?
    Facebook chat won't work for me at all
    http://forums.windowscentral.com/lum...ease-help.html
    facebook chat wont work
    Messaging "can't connect to chat"
    Mango Facebook chat
    Facebook chat issues?
    Facebook / Windows Live Chat Issues?
    My Facebook/MSN chat does not remain connected

    And there are more... THESE ARE ALL IN THIS FORUM WITHOUT A SOLUTION!!!
  2. #2  
    Never use Facebook so the chat is turned off. Will fire it up and see if it affects Windows Phone at all.

    Richard Edmonds
    UK Editor - Windows Phone Central
    Newsroom UK Shift Manager - Mobile Nations

    Email: rich@mobilenations.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
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  3. tk-093's Avatar
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    #3  
    Oooo, I have a conspiracy theory! Tomorrow is Facebooks big mystery announcement and it is going to be they are moving their chat infrastructure to Skype stuff isn't working today because they are getting ready for that! :)
  4. jmerrey's Avatar
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    #4  
    In my messaging hub, when I swipe over to "online" I have 2 recent and 11 "all" that show available. I just chatted with one to be sure.
  5. philpeeps's Avatar
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    #5  
    Facebook chat has been working great for me over the past week...better than it was before xmas.
  6. sjhippie's Avatar
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    #6  
    Mine has been off and on. It's usually ok but from time to time I get a weird "Can't Connect, Try again later" error. Also noticed if I get a msg on my desktop's browser, sometimes it doesn't show up on my phone and I have gaps in my conversations. Again, not all the time but it's there.
  7. London Jr's Avatar
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       #7  
    it actually worked great for me at a point, when I first had mango on my hd7, idk when it went wrong but I can't find the solution, I haven't fixed this at all
  8. London Jr's Avatar
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       #8  
    Quote Originally Posted by sjhippie View Post
    Mine has been off and on. It's usually ok but from time to time I get a weird "Can't Connect, Try again later" error. Also noticed if I get a msg on my desktop's browser, sometimes it doesn't show up on my phone and I have gaps in my conversations. Again, not all the time but it's there.
    yea i hear u, that was normal for me when I used it, it never did really work extremely fluid
  9. London Jr's Avatar
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       #9  
    Quote Originally Posted by Rich Edmonds View Post
    Never use Facebook so the chat is turned off. Will fire it up and see if it affects Windows Phone at all.
    check this out

    Quote Originally Posted by Florin Anghel View Post
    DZetko check here https://status.live.com
    As you see the connected services meaning the fb messenger and other options have problems since 13th of Dec. The fix is postponed everytime, now they announced that Jan 19th is the last day until the problem will be fixed, but don't count on that.
    just posted in another thread
  10. Steephill's Avatar
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    #10  
    Mine works fine. I put myself as available it shows that I'm on FB and if I put my status as busy it says I'm on mobile.
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  11. mapleleafs89's Avatar
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    #11  
    Only thing that pisses me off is Facebook doesn't recognize it as Online on Mobile and it just shows you creeping Facebook on like on your PC 24/7

    Also can't turn off Hotmail Messenger and only have facebook on.

    Also the facebook app doesn't send you push message alerts so the Facebook messenger on WP8 blows.
    Thanked by:
  12. London Jr's Avatar
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       #12  
    yea Facebook for me actually works great thru the app, everybody has a different experience with theirs, most have completely different experiences with the same devices, nothing consistent at all
  13. tebugg's Avatar
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    #13  
    i have facebook connected through my account settings in my lumia 920. have facebook attached to my windows.live account. have chat set to available in my lumia 920. in messaging options have "use facebook chat" set to on. i dont have any problems with getting facebook messages. but i'm not getting anything from twitter under the whats new section in the people hub. for the past couple days it's just telling me "no news to share right now" even though i have everything set up just like for facebook.
  14. enzo rullo's Avatar
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    #14  
    so today is jan 19. someone have the chat fixx??
  15. London Jr's Avatar
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       #15  
    Quote Originally Posted by enzo rullo View Post
    so today is jan 19. someone have the chat fixx??
    nope, contacted fFacebook, no word. still can't find a real, actual fix.... I wanted to try and get some minds together on it
  16. enzo rullo's Avatar
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    #16  
    man! try to download the latest version of skype! the facebook chat works now
    !
  17. enzo rullo's Avatar
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    #17  
    is not work again
  18. ChazTyldsley's Avatar
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    #18  
    Contacts are perfectly fine. However the Chat is useless, chat turned on, online status as available. But messages rarely ever come in. Not only that but often they don't seem to send either. I've sent a message and checked on the PC seconds later yet nothing shows up.
  19. Steephill's Avatar
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    #19  
    Mine still works fine, fyi if you put your status as busy it says you're on mobile on FB instead of always online like normal.
  20. markfive's Avatar
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    #20  
    I've had issues with the random on/off nature of FB messages, but having done the following everything seems to be working just fine - at least for now!

    1. On your phone, delete the Facebook account in Settings > Email & Accounts
    2. On Facebook, go to Apps Centre > Your Apps and delete the Microsoft app
    3. Go back to your phone and re-add your FB account to Email & Accounts. After you provide your details, you should see a screen asking for approval to install the Microsoft app. Approve it.
    4. Back to FB, check that Microsoft has re-appeared in Your Apps. Check it's settings, towards the bottom there is a setting for notifications but unless you've changed this it should be on.
    Assuming that your phone settings are correct (FB Chat turned on in Message settings), you should find that new FB messages now find their way to your phone.

    If this doesn't work for you, repeat the process but in step 2, delete the Microsoft app *and* the Windows Phone app.

    Having done this, I've now had nearly a week of pretty much instant FB chat delivery to the messages app on my phone. Hopefully it's the same experience for you....
    Last edited by markfive; 01-23-2013 at 09:18 AM.
  21. ChazTyldsley's Avatar
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    #21  
    Quote Originally Posted by Steephill View Post
    Mine still works fine, fyi if you put your status as busy it says you're on mobile on FB instead of always online like normal.
    I genuinely think this is the fix... switched over to busy and so far tonight it's been working similarly to my iPad does and iPhone did - messages don't come through if you're in an active chat on the computer but once the conversation stops for about 10 minutes they come through again on your mobile devices. I'll keep experimenting but I hope this is it.
  22. markfive's Avatar
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    #22  
    Quote Originally Posted by ChazTyldsley View Post
    I genuinely think this is the fix...
    Having tried this it certainly behaves the same way for me, on WP8 and 7.8....
  23. markfive's Avatar
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    #23  
    Quote Originally Posted by markfive View Post
    I've had issues with the random on/off nature of FB messages, but having done the following everything seems to be working just fine - at least for now!
    Slightly OT but I've also confirmed that a similar approach also appears to resolve notification issues with the official FB app. Uninstall the FB app completely and then delete the "Facebook for Windows Phone" app from FB > Apps Centre > Your Apps as per #20 above. Re-install FB on the phone and log back in. Toast and/or tile notifications then work as advertised, although there are a couple of things to note:
    - There does not appear to be a toast or tile count for messages within the FB app, despite there being a tick box in the app for it.
    - There are no notifications for close friends activity on their own walls. So notifications are limited to activity related to your wall posts or your posts/comments elsewhere.
  24. RyanR47's Avatar
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    #24  
    Quote Originally Posted by sjhippie View Post
    Mine has been off and on. It's usually ok but from time to time I get a weird "Can't Connect, Try again later" error. Also noticed if I get a msg on my desktop's browser, sometimes it doesn't show up on my phone and I have gaps in my conversations. Again, not all the time but it's there.
    Im having exactly the same experience!
    Yellow Lumia 1020 (RM-875) Unlocked International
  25. markfive's Avatar
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    #25  
    Quote Originally Posted by RyanR47 View Post
    Im having exactly the same experience!
    Have you tried the fixes in the posts above?
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