XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

Let Kodi cut your cord

You should be using Kodi for Windows 10

Leader of the pack

HP's Spectre x360 15 just might be the best all-around laptop

New or refurbed?

Is a refurbed Surface right for you?

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
  1. XBWillem's Avatar
    Member

    Posts
    170 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Hi WPCentral,

    Today my Lumia 920 arrived. I have the Xbox Music Pass since it launched in the Netherlands and downloaded quite some music through the service.

    When I launched Xbox Music on the phone, it displayed all the music I own locally and all the music that's in the cloud. It's all shown as cloud music on the phone. When I try to download any song to my phone, it doesn't work. And when I copy songs from my laptop to the phone, both the cloud song and the saved song are displayed.

    For now I have shut off the cloud music, but I'd like a solution for my issue. Any ideas?
  2. jasqid's Avatar
    Member

    Posts
    823 Posts
    Global Posts
    872 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    And that, my friend , is the whole enchilada of what most people are b*thing about. And the lack of sync, playlist support. I can go on and on, but there is a lengthy thread started on the answers.Microsoft.com site entitled "master list of issues with Xbox music".
  3. XBWillem's Avatar
    Member

    Posts
    170 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #3  
    Really? Didn't know that. So everyone is having this issue and there's nothing we can do about it?

    For now, I just copy the music from the Xbox Music Pass folder in my Music folder, which works fine as well.
  4. conanheath's Avatar
    Member

    Posts
    450 Posts
    Global Posts
    589 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    I can download from cloud storage just fine on 920. Only problem is I can only do it one song at a time. Sucks. I haven't found any way to download whole album/artist on phone. Tap and hold on song title and options appear to download. Antenna symbol means streaming only, not locally stored. Now if you have the cloud symbol, it is locally stored on device as well as synced to cloud. I'm in US so I don't know if certain options are not yet available elsewhere. Make sure the devices you are using are all listed on you account too.
  5. XBWillem's Avatar
    Member

    Posts
    170 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #5  
    Oh right, I meant the antenna symbol. Haven't seen the cloud symbol yet.

    And about downloading, you can actually activiate the 'selection mode' to select all songs in an album (yes, one by one, one album at a time) if you want to download all the songs.
  6. conanheath's Avatar
    Member

    Posts
    450 Posts
    Global Posts
    589 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Quote Originally Posted by XBWillem View Post
    Oh right, I meant the antenna symbol. Haven't seen the cloud symbol yet.

    And about downloading, you can actually activiate the 'selection mode' to select all songs in an album (yes, one by one, one album at a time) if you want to download all the songs.
    Thanks. Overlooked that. Can't see the forest for the trees. You said you haven't seen the cloud symbol? Not even on computer? Below I've listed an option for getting rid of duplicates. If you can't download from cloud to phone though, it won't work for your situation. I would make sure that all of your devices are listed on your Xbox account properly. Maybe remove your phone and add it again. Be careful. I think you can only remove and add so many devices a month. I don't know. It could also be a limitation of your location. I thought it was a US only thing right now. It may have limited functionality in the Netherlands. This might work for you and it might not.

    I am going to try something to see if it will get rid of duplicates, or most of them anyway. I don't really know what is going to happen, but it should clear up the duplicate issue. If not I will have wasted even more time screwing with this clusterf. And it won't be fun but I plan on trying it sometime this weekend with a few Crown and Cokes for my sanity.

    I think MS set this whole clusterf up for your Win8 computer to be the only place you load your purchased music. From there it syncs to your cloud and populates the rest of your devices. My Surface RT has the option to download any and all music from my cloud to device. And it did once I loaded up my Vaio with my purchased music. I hadn't actually loaded any music on Surface because I could never get the sd card index workaround to work properly. I watched it download over 2000 songs last night and another 1500 tonight. It really sucked because device has to be on and music app open to download. I have no duplicates on that device other than a few albums I was testing different scenarios with. Now there are still some screwed up albums but only a few and I don't think they are a sync issue. Most of them are explicit or edited versions and there may be something screwed up with Meta Data, I don't know. Between my RT and Vaio, Artist count is the same, album count is almost the same and song count isn't even close but I believe this is due to Edited or Explicit albums not coming thru to RT. Now this is all on my RT device, not my phone. Phone app is somewhat limited as far as info and options go.

    My point, and what I am going to try this weekend. Delete all of my locally stored music off of my phone. Spot check to see that all of your music from computer syncs to cloud and syncs with phone. Download each album individually to phone. I know, I'm not looking forward to it. Then, if that works and all duplicates are cleared, find the cut up albums or explicit/edited duplicates. Find which ever albums are still screwed up basically and remove your locally stored copy from music folder. ****See note**** Copy it to another location that is not included in My Music. This is so you can keep it. Then just download those albums to phone from Xbox Music and with laptop and RT set up to auto download, they should populate from there. Simple huh. I know I'm missing something and if I wasn't OCD I wouldn't waste the time. It should work from what I've seen of how it is set up. I guess I should have picked up Win 8 laptop, then the RT and then the 920. I don't think any of this would have been a problem other than cut up albums which should be easy to deal with.

    ****You may have to delete off of your cloud as well. I haven't actually tried to do that, but I have read a few posts where people have. I'll find out what happens when I get there and see what needs to be done.

Similar Threads

  1. Replies: 22
    Last Post: 03-08-2013, 03:52 PM
  2. Downloading songs from Xbox Music Pass to Windows 8 PC
    By iloveamystery in forum Groove Music
    Replies: 3
    Last Post: 01-06-2013, 12:05 PM
  3. Funky DLNA quirks, and XBox Music refusing to function with "PlayTo"
    By fc000 in forum Microsoft Surface for Windows RT
    Replies: 1
    Last Post: 01-02-2013, 12:44 AM
  4. How to sync with Windows XP and Zune
    By JGC843 in forum Nokia Lumia 822
    Replies: 3
    Last Post: 11-29-2012, 11:50 AM
  5. zune music: how to get back to now playing?
    By svtfmook in forum Windows Phone 7
    Replies: 1
    Last Post: 02-17-2012, 09:36 AM

Posting Permissions