Get ready for beta!

Halo Wars 2 Blitz: Game modes, beginner's tips, and more

One Windows

Microsoft is building a new Windows 10 Shell for PC, Mobile and Xbox

On the Inside

Everything you need to know about the Xbox Insider Program

Beautiful compromises

Surface Studio review: you'll want one, even if you don't need one


Is this the Surface Phone? Microsoft awarded patents for foldable devices

Windows Central Offers

MCSE Certification bundle is just $39

Even more improvements

All the changes found in Windows 10 build 15007!

Games as a Service

What does the cancellation of Scalebound mean for future Xbox exclusives?

Windows Central Offers

Save $90 on these FRESHeBUDS Pro Magnetic Bluetooth Earbuds

Returning for 2017

We're back with an new episode of #AskDanWindows

Lifetime Subscription

VPNSecure is currently 91% off

Our favorite things

The Best of CES 2017 Awards

Infinity Edge in your hand

The XPS 13 2-in-1 is the Dell convertible we've always wanted

Project Valerie

Razer just made a laptop with three — THREE! — 17-inch 4K displays. 😱

Great design from Palo Alto

HP's CES 2017 releases are truly gorgeous PCs

Intel and Google's big day

CES 2017 Day Two: New laptops, new phones, and old ideas made new

Take five is better than ever

The updated Lenovo ThinkPad X1 packs Kaby Lake chips and zero bloatware

Everything we know about the next Xbox: Project Scorpio


'Game Mode' for Windows 10 will power Xbox One and Scorpio games too

Buyer's guide

Best accessories for Microsoft Surface Book

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
  1. XBWillem's Avatar

    170 Posts
    Hi WPCentral,

    Today my Lumia 920 arrived. I have the Xbox Music Pass since it launched in the Netherlands and downloaded quite some music through the service.

    When I launched Xbox Music on the phone, it displayed all the music I own locally and all the music that's in the cloud. It's all shown as cloud music on the phone. When I try to download any song to my phone, it doesn't work. And when I copy songs from my laptop to the phone, both the cloud song and the saved song are displayed.

    For now I have shut off the cloud music, but I'd like a solution for my issue. Any ideas?
  2. jasqid's Avatar

    816 Posts
    Global Posts
    865 Global Posts
    And that, my friend , is the whole enchilada of what most people are b*thing about. And the lack of sync, playlist support. I can go on and on, but there is a lengthy thread started on the site entitled "master list of issues with Xbox music".
  3. XBWillem's Avatar

    170 Posts
    Really? Didn't know that. So everyone is having this issue and there's nothing we can do about it?

    For now, I just copy the music from the Xbox Music Pass folder in my Music folder, which works fine as well.
  4. conanheath's Avatar

    450 Posts
    Global Posts
    589 Global Posts
    I can download from cloud storage just fine on 920. Only problem is I can only do it one song at a time. Sucks. I haven't found any way to download whole album/artist on phone. Tap and hold on song title and options appear to download. Antenna symbol means streaming only, not locally stored. Now if you have the cloud symbol, it is locally stored on device as well as synced to cloud. I'm in US so I don't know if certain options are not yet available elsewhere. Make sure the devices you are using are all listed on you account too.
  5. XBWillem's Avatar

    170 Posts
    Oh right, I meant the antenna symbol. Haven't seen the cloud symbol yet.

    And about downloading, you can actually activiate the 'selection mode' to select all songs in an album (yes, one by one, one album at a time) if you want to download all the songs.
  6. conanheath's Avatar

    450 Posts
    Global Posts
    589 Global Posts
    Quote Originally Posted by XBWillem View Post
    Oh right, I meant the antenna symbol. Haven't seen the cloud symbol yet.

    And about downloading, you can actually activiate the 'selection mode' to select all songs in an album (yes, one by one, one album at a time) if you want to download all the songs.
    Thanks. Overlooked that. Can't see the forest for the trees. You said you haven't seen the cloud symbol? Not even on computer? Below I've listed an option for getting rid of duplicates. If you can't download from cloud to phone though, it won't work for your situation. I would make sure that all of your devices are listed on your Xbox account properly. Maybe remove your phone and add it again. Be careful. I think you can only remove and add so many devices a month. I don't know. It could also be a limitation of your location. I thought it was a US only thing right now. It may have limited functionality in the Netherlands. This might work for you and it might not.

    I am going to try something to see if it will get rid of duplicates, or most of them anyway. I don't really know what is going to happen, but it should clear up the duplicate issue. If not I will have wasted even more time screwing with this clusterf. And it won't be fun but I plan on trying it sometime this weekend with a few Crown and Cokes for my sanity.

    I think MS set this whole clusterf up for your Win8 computer to be the only place you load your purchased music. From there it syncs to your cloud and populates the rest of your devices. My Surface RT has the option to download any and all music from my cloud to device. And it did once I loaded up my Vaio with my purchased music. I hadn't actually loaded any music on Surface because I could never get the sd card index workaround to work properly. I watched it download over 2000 songs last night and another 1500 tonight. It really sucked because device has to be on and music app open to download. I have no duplicates on that device other than a few albums I was testing different scenarios with. Now there are still some screwed up albums but only a few and I don't think they are a sync issue. Most of them are explicit or edited versions and there may be something screwed up with Meta Data, I don't know. Between my RT and Vaio, Artist count is the same, album count is almost the same and song count isn't even close but I believe this is due to Edited or Explicit albums not coming thru to RT. Now this is all on my RT device, not my phone. Phone app is somewhat limited as far as info and options go.

    My point, and what I am going to try this weekend. Delete all of my locally stored music off of my phone. Spot check to see that all of your music from computer syncs to cloud and syncs with phone. Download each album individually to phone. I know, I'm not looking forward to it. Then, if that works and all duplicates are cleared, find the cut up albums or explicit/edited duplicates. Find which ever albums are still screwed up basically and remove your locally stored copy from music folder. ****See note**** Copy it to another location that is not included in My Music. This is so you can keep it. Then just download those albums to phone from Xbox Music and with laptop and RT set up to auto download, they should populate from there. Simple huh. I know I'm missing something and if I wasn't OCD I wouldn't waste the time. It should work from what I've seen of how it is set up. I guess I should have picked up Win 8 laptop, then the RT and then the 920. I don't think any of this would have been a problem other than cut up albums which should be easy to deal with.

    ****You may have to delete off of your cloud as well. I haven't actually tried to do that, but I have read a few posts where people have. I'll find out what happens when I get there and see what needs to be done.

Similar Threads

  1. Replies: 22
    Last Post: 03-08-2013, 03:52 PM
  2. Downloading songs from Xbox Music Pass to Windows 8 PC
    By iloveamystery in forum Groove Music
    Replies: 3
    Last Post: 01-06-2013, 12:05 PM
  3. Funky DLNA quirks, and XBox Music refusing to function with "PlayTo"
    By fc000 in forum Microsoft Surface for Windows RT
    Replies: 1
    Last Post: 01-02-2013, 12:44 AM
  4. How to sync with Windows XP and Zune
    By JGC843 in forum Nokia Lumia 822
    Replies: 3
    Last Post: 11-29-2012, 11:50 AM
  5. zune music: how to get back to now playing?
    By svtfmook in forum Windows Phone 7
    Replies: 1
    Last Post: 02-17-2012, 09:36 AM

Posting Permissions