XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

Let Kodi cut your cord

You should be using Kodi for Windows 10

Leader of the pack

HP's Spectre x360 15 just might be the best all-around laptop

New or refurbed?

Is a refurbed Surface right for you?

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 16 of 16
Like Tree1Likes
  • 1 Post By ballanda
  1. hitchhiker90's Avatar
    Member

    Posts
    42 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    I'm a new user to WP8 but had a question about the outlook.com sync with the phone. Are the two supposed to match up? I get new email alerts on my phone and can read the emails but when I log into outlook.com and delete emails and then sync up the phone the deleted emails are still on it. Am I supposed to delete the emails from both outlook.com and off my phone or should it sync up so that when I delete from outlook.com it will delete from the phone on next sync?
  2. heijenoort's Avatar
    Developer

    Posts
    80 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    This is a strange behavior: if I delete an email from outlook.com it will be deleted on my wp also (and viceversa)... How have you configured your outlook account on your phone?
  3. TonyDedrick's Avatar
    Member

    Posts
    671 Posts
    Global Posts
    678 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    I have the same issue. In fact, I had the issue when my old Gmail account was synced to my WP7 (and the first few weeks owning a WP8).
  4. hitchhiker90's Avatar
    Member

    Posts
    42 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #4  
    Quote Originally Posted by heijenoort View Post
    This is a strange behavior: if I delete an email from outlook.com it will be deleted on my wp also (and viceversa)... How have you configured your outlook account on your phone?
    Standard configuration I guess. When I got the phone I just put in my outlook.com email address and that was it. I haven't gone into any settings or anything. Is there a setting I could change?
  5. vedichymn's Avatar
    Member

    Posts
    348 Posts
    Global Posts
    350 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    It should delete on the next sync. What sync settings (frequency, etc) do you have configured?
  6. Laura Knotek's Avatar

    Posts
    25,653 Posts
    Global Posts
    47,716 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Did you set it up as Exchange ActiveSync on your WP8 device?
  7. MoggSquad's Avatar
    Member

    Posts
    251 Posts
    Global Posts
    252 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    Not to alter the topic much, but I've had my Outlook.com account pull in all of my text messages before. If I refresh they disappear. This happened twice where the 2nd time I was able to screenshot it. I'm sure this isn't supposed to happen; quite a bug.
  8. erasure25's Avatar
    Member

    Posts
    208 Posts
    Global Posts
    294 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    Quote Originally Posted by hitchhiker90 View Post
    I'm a new user to WP8 but had a question about the outlook.com sync with the phone. Are the two supposed to match up? I get new email alerts on my phone and can read the emails but when I log into outlook.com and delete emails and then sync up the phone the deleted emails are still on it. Am I supposed to delete the emails from both outlook.com and off my phone or should it sync up so that when I delete from outlook.com it will delete from the phone on next sync?
    You don't need to do both. You can delete from either phone or outlook.com and they will sync. But your phone will be based on your sync frequency setting. If your phone is set to sync every 1 hour, then obviously you have to wait an hour for things to "catch up." You can set your phone to "as items arrive" in which case it should update within a few seconds (note that this drains your battery a bit faster).
  9. F2a
    F2a is offline
    F2a's Avatar
    Member

    Posts
    33 Posts
    Global Posts
    34 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    This happens to me as well on my Lumia 920 with outlook.com email. I delete the emails on the web and they stay in my inbox on my phone no matter how many times I sync. Anyone figure it out?
  10. ballanda's Avatar
    Member

    Posts
    176 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    Its by design. Deleted emails don't sync until the next time you receive a new email. It is intended to save battery. If it bothers you, then hit the SYNC button after deleting items on your phone.

    It's not much trouble once you understand how it works. I just wish they explained it better. It's confusing.
    Laura Knotek likes this.
  11. F2a
    F2a is offline
    F2a's Avatar
    Member

    Posts
    33 Posts
    Global Posts
    34 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    I do hit the sync button...
  12. BeaverJuicer's Avatar
    Member

    Posts
    215 Posts
    Global Posts
    219 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #12  
    It takes time to synchronize throughout the MS backend. Your details are not all stored on a single server that you are accessing. There will be multiple redundant mirrors across the globe, and you will access whichever is closest to you. But you may not be accessing the same datacenter with your phone as your PC. This would be a rarity, because of the network topology. Once the update (on either your phone or the PC) is made, it can take up to 15 minutes to span the globe and update every datacenter.
  13. F2a
    F2a is offline
    F2a's Avatar
    Member

    Posts
    33 Posts
    Global Posts
    34 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #13  
    I don't even know why I bothered asking...
  14. BeaverJuicer's Avatar
    Member

    Posts
    215 Posts
    Global Posts
    219 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    Quote Originally Posted by F2a View Post
    I don't even know why I bothered asking...
    Read my post. Right above yours. It's 3 lines long.
  15. F2a
    F2a is offline
    F2a's Avatar
    Member

    Posts
    33 Posts
    Global Posts
    34 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #15  
    Quote Originally Posted by BeaverJuicer View Post
    Read my post. Right above yours. It's 3 lines long.
    Yeah, I did and that's why I made that comment. I'm talking about emails that were deleted weeks ago on my pc still existing on my phone.
  16. dmuzial's Avatar
    Member

    Posts
    7 Posts
    Global Posts
    6 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #16  
    I'm talking about emails that were deleted weeks ago on my pc still existing on my phone.
    F2a Did you ever figure out a resolution for this? I am having this same issue.

Similar Threads

  1. Wireless Sync with WP8
    By maceball in forum Windows Phone 8
    Replies: 6
    Last Post: 04-10-2014, 04:54 PM
  2. Holy crap, syncing with WP8 is a trainwreck.
    By vedichymn in forum Windows Phone 8
    Replies: 231
    Last Post: 01-26-2013, 10:07 PM
  3. Replies: 2
    Last Post: 01-19-2013, 12:00 AM
  4. Xbox Music Cloud Syncing with WP8
    By my_wolfe in forum Windows Phone 8
    Replies: 4
    Last Post: 12-18-2012, 01:42 AM
  5. Outlook.com contacts ("People") doesn't sync with Nokia 900
    By lyrebos in forum Microsoft News & Rumors
    Replies: 3
    Last Post: 08-21-2012, 02:08 AM

Posting Permissions