1. Nils22's Avatar
    Hello,
    I have a HTC 8X device.
    I made the phone updates the first day that I received, one week ago.
    At the end of the update, it restarted and since it displays ":-(".
    What does that mean?

    Thank you for your time and help.
    01-26-2013 04:02 PM
  2. Laura Knotek's Avatar
    01-26-2013 04:04 PM
  3. Nils22's Avatar
    thank you so much
    01-26-2013 04:08 PM
  4. Laura Knotek's Avatar
    thank you so much
    You're welcome. That link I gave has another link to fix it. Good luck.
    01-26-2013 04:10 PM
  5. Nils22's Avatar
    I'll use my customer service provider.
    I have not found how to do it with an HTC mobile.
    Does that cancel my warranty?
    01-26-2013 04:58 PM
  6. Laura Knotek's Avatar
    I'll use my customer service provider.
    I have not found how to do it with an HTC mobile.
    Does that cancel my warranty?
    No, a device bricking when updating it does not void the warranty. You should be able to get it replaced or repaired with warranty.
    01-26-2013 05:01 PM
  7. Nils22's Avatar
    Ok, thank you for all this information
    01-26-2013 05:02 PM

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