Still very much a newbie to all this. Playing with my new toy tonight and thought I'd check for updates. Normally it takes a second to say the phone is up to date. This time it takes a few minutes to tell me an update is available, but doesn't tell me what it is!!! Phone spends a few minutes downloading the update. Spends about ten minutes saying it's installing it. Then it sits at 100% for about another ten minutes. I give up and go to Tesco for beer, wine, food and petrol (about twenty minutes). When I come back the screen has changed and it's telling me what looks like some version numbers, follwed by MS KB numbers in brackets, are ready to install. I touch install and off it goes with the whirly cogs that I've read about. It's just finished. Tells me I've got to go and see my update history on windowsphone.com. Have I just been Porticoed, or is this something else? If it's any help I'm on O2 in the UK, but SIM only. Phone is a Lumia 820 bought from O2 outright, so not on contract, but still O2 branded, if that makes any sense. Enlightenment welcome.