Hi all,
I have a group of 12 users with HTC 8s devices.
One particular user was reporting regularly that the phone was becoming non-responsive so the handset was replaced by the network provider.
However the problem started occurring again with the replacement handset. It was seemingly happening when he he entered his PIN on the lock screen. Since then 2 more users have reported that their handsets have become non-responsive, both when entering their PIN.
The remaining 9 users do not use a PIN to unlock the screen and non of these have had issues with the OS freezing.
Is this a known WP8 issue?
I can;t find much online.
Thanks.
I have a group of 12 users with HTC 8s devices.
One particular user was reporting regularly that the phone was becoming non-responsive so the handset was replaced by the network provider.
However the problem started occurring again with the replacement handset. It was seemingly happening when he he entered his PIN on the lock screen. Since then 2 more users have reported that their handsets have become non-responsive, both when entering their PIN.
The remaining 9 users do not use a PIN to unlock the screen and non of these have had issues with the OS freezing.
Is this a known WP8 issue?
I can;t find much online.
Thanks.