- 02-19-2013, 05:06 AM #1
I've had my Nokia Lumia 920 for a few days now and I'm loving it.
I have an issue though and I'm not sure why this is. It doesn't hamper day-to-day use but it does make things somewhat untidy...
When I transferred and sync'd my contacts over my to new phone, I went through the 'people' tile and linked together the various phone numbers, e-mail accounts, facebooks and twitters to the correct corresponding people, keeping everyone's junk together in one single contact icon for them.
However, there are sometimes up to four 'linked contacts' per account; for every person linked they have about 4 'Microsoft Live' and 'Hotmail' links, multiple links to the same e-mail addresses etc.
Once they're all linked together it's no bother, but I don't understand why it's doing it, or how to make it look more tidy.
Also, it seems to be the case that on syncing contacts from time to time, accounts that I've already linked to the appropriate person duplicate and appear again in the People hub, meaning I have to link that e-mail account to the correct person for sometimes the 3rd time.
I seem to recall I had a similar issue on my previous phone, a HTC Desire HD which was of course, Android.
A picture speaks a thousand words - surname hidden
Any and all help appreciated, thanks.
- 02-19-2013, 05:19 AM #3
As I say, once they're linked together it doesn't appear to cause me any issues like duplicate e-mail addresses to send to, but it's just a bit untidy.
I've just scrolled through my People tile and found 2 contacts have spawned 2 more linkable-contacts each.
02-21-2013, 09:55 PM #8
- 458 Posts
Have you checked people.live.com or the contacts on outlook.com? If duplicates are showing up there, you may clean them up with the clean-up feature. Also, windows phone is able to add the same hotmail/live.com/outlook.com (or Microsoft Account) multiple times, so you may also need to check there
- 03-29-2013, 10:08 AM #10
Go to outlook.com and go to contacts and clean up duplicates. It's a very simple process.Patient Windows Phone User since October 2010 till cores and apps do us apart.
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