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  1. Stalju's Avatar
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       #1  
    Hey guys, I'm not sure if this is the right thread but here goes...

    Today I just got my Lumia 620 in the mail today from negrielectronics and after completing my settings, I tried to install some apps. However, a pop-up said "My Family setup needed" and "My Family must be set up before you can buy this item. Ask your parent to set up My Family settings on windowsphone.com" After I went to the website, nothing would show up on the My Family page. I have already reset my phone three times but nothing would change. I even created a new windows account. Do you guys know how to solve this problem or know what I did wrong?
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  2. stmav's Avatar
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    #2  
    Somehow it's seeing the account you've logged in with as under 18. That's why it's asking for the My Family thing.
  3. Stalju's Avatar
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       #3  
    Well, I am under 18 and my parents are mostly tech illiterate.. I followed the instructions on the FAQ but the "Get started" button or hyperlink wasn't on the page.
  4. youngsters's Avatar
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    1 Posts
    #4  
    why I can't buy all app in market cuz system say "The My Family settings for ur acc prevent u fr0m downl0ading this item. ur parent can manage My family settings at windowsph0ne.com" help me please what can I do now :'(
  5. parvati masali's Avatar
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    #5  
    hey guyz can anyone help me to setup my family?
    it's really very amazing that im nt get that app ay all
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  6. Yeah526's Avatar
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    #6  
    ABSOLUTELY my question bro.. absolutely my question.. please someone help uss
  7. Huime's Avatar
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    #7  
    The only way is to set a parent account that covers your account. Then grant your account full access using the parent account.
  8. travis_valkyrie's Avatar
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    #8  
    Well since you are under 18, you have to have either one of your parents to hold management of your account. All instructions are thoroughly listed here.
  9. YEBOAH's Avatar
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    #9  
    thanks brother43
  10. Black Angle's Avatar
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    #10  
    I want download apps

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