1. Sup3rnaut's Avatar
    I hope someone has an answer to this or at least has an idea if this is going to be fixed - because I do love my WP8 phone and don't want to give it up because of this issue but I might have to.
    This is what happens:
    I play music through bluetooth over my car stereo every day on my drive to work. Once I get home and whatsapp connects to wifi (know issue) - I get the music streaming symbol with no song. But once I go back to the music app and pick a song to play - the player just hangs. Basically I pick the song, or album to start - the player shows up with the pause button(indicating that music is playing) - but no music and the time slider doesn't move either. What's worse is that there is no way to get out of it without a battery pull. A reboot with the power button gets stuck on the goodbye screen.
    This didn't occur when I first started playing music - at least not for a few days but now happens pretty much every day or maybe more than once a day. The culprits could be Whatsapp, or the device itself (Samsung Ativ S) or the 64 GB SD card (Kingston Class10 64GB). I have tried 'stop the music' and that doesn't solve the issue- music doesn't start after that either.
    Someone please help - either with a solution or with the hope of one coming soon!
    Last edited by Sup3rnaut; 03-08-2013 at 09:30 AM. Reason: update about issue
    03-08-2013 09:27 AM
  2. th0mas96's Avatar
    I don't have this bug, but try to remove whatsapp from the volume bar on top with stop the music, it may work after that..
    03-08-2013 10:12 AM
  3. Sup3rnaut's Avatar
    I tried that already - didnt work. In fact I also noticed when this happens - I cant even go to "settings' - the screen just blanks out and comes back to the home screen. I'm beginning to suspect it might be a SD card issue.
    03-08-2013 10:16 AM
  4. Sup3rnaut's Avatar
    Actually - now I cant get music to play at all - after 5 battery pulls. This is either a phone problem or an SD card problem.
    03-08-2013 10:22 AM
  5. th0mas96's Avatar
    ok, I tried reproducing the error, but I don't get it. If there's nothing really important that you can't store anywhere else, try reformatting your SD card to fat32 on your pc, that fixed some bugs for me.

    EDIT: just saw your edit, afaik windows doesn't support SDXC cards - officially, which is due to the format. SDXC card are formatted to exfat, you really should try reformatting it to fat32 (http://fat32-format.softonic.de). I had several issues to, after doing it everything works fine. I have an 820, but also use a 64gb card.
    03-08-2013 11:01 AM
  6. Sup3rnaut's Avatar
    Alright - formatting to FAT32. hope it works!
    03-08-2013 11:45 AM
  7. Microsoftjunkie's Avatar
    I believe after reading your post, the problem is Whatsapp. When you come home and see the "streaming" symbol because of it coming online, that maybe the problem.

    Have you uninstalled Whatsapp then tried to play a song when that problem happened?
    03-08-2013 11:51 AM
  8. th0mas96's Avatar
    I believe after reading your post, the problem is Whatsapp. When you come home and see the "streaming" symbol because of it coming online, that maybe the problem.

    Have you uninstalled Whatsapp then tried to play a song when that problem happened?
    I thought the same, but do you have these problems with whatsapp? I couldn't reproduce..
    03-08-2013 12:18 PM
  9. Microsoftjunkie's Avatar
    I thought the same, but do you have these problems with whatsapp? I couldn't reproduce..
    I couldn't reproduce the problem. Do you have latest updates. If so, I'm stumped.
    03-08-2013 12:20 PM
  10. th0mas96's Avatar
    I couldn't reproduce the problem. Do you have latest updates. If so, I'm stumped.
    I also have th updates, and can't reproduce it either. I've tried it like this:
    1. listen to music over bluetooth
    2. stop music
    3. launch & close whatsapp, see the streaming thing
    4. play music

    this works, if the procedure is different, tell me!
    03-08-2013 12:35 PM
  11. Microsoftjunkie's Avatar
    I also have th updates, and can't reproduce it either. I've tried it like this:
    1. listen to music over bluetooth
    2. stop music
    3. launch & close whatsapp, see the streaming thing
    4. play music

    this works, if the procedure is different, tell me!
    Are you trying to re-listen to music over Bluetooth or through the speakers?
    03-08-2013 12:39 PM
  12. th0mas96's Avatar
    Are you trying to re-listen to music over Bluetooth or through the speakers?
    atm via bluetooth, should I try with the inbuilt speakers?
    03-08-2013 03:01 PM
  13. Sup3rnaut's Avatar
    Hi all - first of all thanks for the help. I am glad this forum is so active :-). I have an update which seems to indicate it was the sd card - and I hope its stable now because I really like WP8 and wouldn't wanna give it up because of this.
    So here's what I did- Reformatted the sd card to FAT32 using EaseUS Partition Master Home Edition. loaded music -played. went to car and played via bluetooth -worked. came back home launched whatsapp. Got the streaming sign. tried playing again - on speaker and on bluetooth as well as first using 'stop the music' and then not using it. In all these cases it worked - which makes me think it was an SD card issue. Another major thing that made me feel it was the card -was that after freezing on the music even the main WP 'settings' option wouldn't work - which makes me think it was having a problem reading the card.
    Now though, I have another minor niggle - after formatting to FAT32 all my tracks are appearing twice. I'll try recopying my music and see if that fixes it.
    03-08-2013 06:30 PM
  14. Sup3rnaut's Avatar
    Yeah - now all (well not all. but most) of my tracks show up twice :-(
    03-08-2013 07:38 PM
  15. eric12341's Avatar
    Yup a bad SD card can cause problems, that's why MS initially didn't allow them.
    03-08-2013 10:08 PM

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