1. Kevin N Smith's Avatar
    WPs other problem was minor for me at first. Now, it has hit 5GB, preventing me from installing games on my 16GB 8X.

    Used shrink storage.
    Used IE Catche ceaner
    Uninstalled a lot of apps.
    What now?
    03-26-2013 02:37 PM
  2. ammarmalik2011's Avatar
    Hard reset. That's the ONLY way you'll recover the storage. It's a bitter pill for which you can thank Microsoft.
    03-26-2013 02:54 PM
  3. jgbstetson's Avatar
    I'm at 3.77 Other out of 8 on my 810. Sucks big time.
    03-26-2013 02:57 PM
  4. bozza72's Avatar
    Flash your phone to upgrade the firmware, includes new data storage app
    03-26-2013 02:57 PM
  5. Darkgift's Avatar
    Flash your phone to upgrade the firmware, includes new data storage app
    Do u mean hard reset, when u say flash?
    03-26-2013 03:29 PM
  6. Squatting Hen's Avatar
    Had to hard reset my wifes phone. It had around 18gb or so on "other".
    03-26-2013 03:38 PM
  7. Funky Cricket's Avatar
    MS PLEASE FIX!
    it sounds worse than my constant low storage warning on my EPIC. I want to move to a Lumina on VZ in June, I hope they resolve this issue.
    03-26-2013 03:57 PM
  8. Villain's Avatar
    Yeah I had 8gb's used up for "other" storage, tried everything but nothing worked besides a factory reset. Anyone figure out what what exactly "other" is?
    03-26-2013 04:35 PM
  9. LBLEIJE's Avatar
    Kill it! Kill it with fire!
    03-26-2013 04:47 PM
  10. paulheu's Avatar
    WPs other problem was minor for me at first. Now, it has hit 5GB, preventing me from installing games on my 16GB 8X.

    Used shrink storage.
    Used IE Catche ceaner
    Uninstalled a lot of apps.
    What now?

    Just copy a number of large files to the phone storage (like movies). copy as much as you can, one by one and uses some smaller files to cram as much as you can on the phone. This will make the phone free up space from 'other' storage. You can remove the files once you can't put any more on.


    @Villain
    Other storage is the reserved space the phone uses. It will normally grab as much as it can and release it as you need it for other things, but this seems to be partially broken. An update/fix is under way for this and Nokia has included a nifty tool for this in the latest firmware.
    03-26-2013 05:04 PM
  11. zfarooq's Avatar
    WPs other problem was minor for me at first. Now, it has hit 5GB, preventing me from installing games on my 16GB 8X.

    Used shrink storage.
    Used IE Catche ceaner
    Uninstalled a lot of apps.
    What now?
    I had the same problem on the 820. I downloaded the Software Updater for Retail, which put the latest firmware on my 820. then used the bar code here: Great news: For people who didn't receive extras+info update.


    For Extras+ info, which gave me the storage checker option and ability to delete temp files.

    Yes, u lose all data so make sure u have a backup, but at least u wont have to deal with it again with the storage checker present.
    03-26-2013 05:08 PM
  12. Mystictrust's Avatar
    Just copy a number of large files to the phone storage (like movies). copy as much as you can, one by one and uses some smaller files to cram as much as you can on the phone. This will make the phone free up space from 'other' storage. You can remove the files once you can't put any more on.
    I thought that's what the Shrink Storage app did? Would there be a difference then if you did it yourself instead of letting the app do it?
    pedenske likes this.
    03-26-2013 05:11 PM
  13. Kevin N Smith's Avatar
    I am on an 8X, I don't have extras+info :(
    03-26-2013 10:48 PM
  14. joeynox's Avatar
    Mine is up to almost 8gigs now
    03-26-2013 11:06 PM

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