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  1. joeynox's Avatar

    588 Posts
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    Sometimes when I play music using Xbox music either streaming or from my collections I get error c101a053 can't play this file.it will happen a few times then work . Doesn't anyone know why?
  2. #2  
    Im having this problem right now. Just cant stream music in any device. My problem is, I live in an unsupported country. I just tried to play music from a vpn to see if the problem was the ip, but I still cant access it. Guess I will have to cancel my subscription.
  3. xpxp2002's Avatar

    36 Posts
    I can't download or stream anything in the US right now. I think Xbox Music is down.
  4. fluffcycle's Avatar

    2 Posts
    Same here. No luck playing music on my phone or Windows 8. This seems to happen way to often to me. I hope they can get this fixed sometime soon!
  5. #5  
    I guess I will just wait if its a widespread problem.
  6. sebweb02's Avatar

    1 Posts
    The same issue in Germany... Neither Xbox Music is working on my Xbox nor on my WP8 Lumia....
  7. ShariLo's Avatar

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    Per the xbox music service status site:

    Xbox LIVE Status
    Xbox Music and Video
    Users may experience difficulties with the following services:
    Your cloud playlists and music tracks are temporarily unavailable. Please check back soon.
    Affecting the following LIVE Platforms:
    Windows 8
    Windows Phone
    Xbox 360 Console
    Zune PC Client
    3/30/2013 12:01:05 PM PDT:
    Are you having problems using Xbox Music? Don't worry! We're are working to get this fixed as quickly as possible. Please check back in 30 minutes for more information.
    fluffcycle and budney like this.
  8. jerrynomenon's Avatar

    17 Posts
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    I saw a notice on Xbox website that Xbox music and video service is temporarily unavailable. Check Xbox.com for more info
  9. Camaroon's Avatar

    61 Posts
    Yep, just searched the problem, found this thread, and checked xBox music. Definitely a known, and really annoying, issue.
  10. fluffcycle's Avatar

    2 Posts
    I wish there was an alert we would get on our phone whenever the service goes down so we don't have to look on the internet for these issues
  11. joeynox's Avatar

    588 Posts
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    But it is also doing it wirh music in my collection, music that I put into the phone
  12. #12  
    ^ Try turning off the connect with Xbox music option, see if that helps. Everything seems up and running for me again right now. Watching Xbox music as I'm typing this.

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