Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 11 of 11
Like Tree1Likes
  • 1 Post By troylytle
  1. Joseph Kazan's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    10 Global Posts
       #1  
    I have an Ativ S and the camera wont work for some reason. I open the app and all there is is a black screen. Once the app is open it shows that screen for three seconds then closes.... I don't really know what to do to fix it. I rebooted the phone at least 4 times, and deleted apps that I thought were causing it to do this. Any help would be appreciated!
  2. jfa1's Avatar
    Member

    Posts
    2,353 Posts
    Global Posts
    2,432 Global Posts
    #2  
    Don't have an ativ s so not sure what the issue might be how long have you had the ativ s and when did the issue start? Dis you install or update an app just before the problem?
    Your smartphone is only as smart as YOU let it be!
  3. troylytle's Avatar
    Member

    Posts
    821 Posts
    #3  
    Move your finger off the lens. Just kidding. If you haven't soft reset, do that.
  4. Joseph Kazan's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    10 Global Posts
       #4  
    I got it like four months ago and the issue started about 4 days ago... havent really added any apps that would screw up the camera.. just typical things like FB, Twitter, ESPN, CNN and Youtube
  5. troylytle's Avatar
    Member

    Posts
    821 Posts
    #5  
    Let me know if the soft reset doesn't work.
    ImAdrian23 likes this.
  6. Joseph Kazan's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    10 Global Posts
       #6  
    it didn't work man
  7. #7  
    Download some kind of camera app such as Photosynth o something similar, see if your camera works inside one of those apps? This can help establish if this is software or hardware related.
    Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
    PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
    Tablet: Surface 2, Surface for Windows RT
  8. Joseph Kazan's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    10 Global Posts
       #8  
    Quote Originally Posted by berty6294 View Post
    Download some kind of camera app such as Photosynth o something similar, see if your camera works inside one of those apps? This can help establish if this is software or hardware related.
    Yeah, I downloaded camera 360 and it didn't work, so i'm assuming it's hardware related?
  9. #9  
    Yeh sounds like it. Either that or some deep bug your OS is having. I think you're under a manufacturer warranty, I'd suggest contacting Samsung and see if they can do something for you.

    you can try a factory reset if you don't want to go through the trouble of contacting Samsung.
    Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
    PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
    Tablet: Surface 2, Surface for Windows RT
    Thanked by:
  10. Joseph Kazan's Avatar
    Member

    Posts
    8 Posts
    Global Posts
    10 Global Posts
       #10  
    alright, thanks for the help man
  11. #11  
    Yeh I wish there was a better answer. Sometimes hardware just fails. Post back though, I'm curious how Samsung handles their warranty.
    Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
    PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
    Tablet: Surface 2, Surface for Windows RT

Similar Threads

  1. Slightly different Camera Issue
    By andy_wh2000 in forum HTC HD 7 / 7s
    Replies: 3
    Last Post: 10-07-2012, 11:02 AM
  2. Camera issue
    By eyewitnss in forum Nokia Lumia 800
    Replies: 0
    Last Post: 04-19-2012, 06:50 PM
  3. How you know the Camera issues are all software
    By volvoshine in forum Nokia Lumia 900
    Replies: 2
    Last Post: 04-13-2012, 04:21 AM
  4. front camera issues
    By hollywars in forum Nokia Lumia 900
    Replies: 2
    Last Post: 04-12-2012, 09:12 AM
  5. Camera issue
    By IamNabil in forum Samsung Focus
    Replies: 10
    Last Post: 12-28-2010, 01:54 PM

Posting Permissions