- 05-15-2013, 09:20 AM #1
my camera button stopped working properly. it was fine last week and now when i try to capture using the physical camera button, it only uses autofocus(the one with the rectangle) and then i hear a short beep sound and no capture of photo but when i try to capture by tapping the screen, no problem occurs.
my camera button is responsive when i press it but it cannot be used to capture. i tried to restart the phone, also reset my phone(in about menu) but still the same. (is the reset phone in the about menu is the same as the hard reset function by pressing some buttons?)
i know that my camera button is still because of auto focus is still functioning when i try to capture.
- 05-15-2013, 09:35 AM #2
The Soft Reset is just POWER + VOLUME DOWN. That is similar to pulling the battery out of a phone.
1) Check to make sure you have it turned on (Settings => Swipe left to Applications = > Go down to "Photos + Camera" and checkbox next to "press and hold camera button to wake up the phone")
2) Put the phone to sleep and then press the camera button down as far as it will go and see if the phone wakes up.
If your phone will not wake up, I think it is a hardware issue.
- 05-15-2013, 10:23 AM #4
I only have a 920 so I can't take my back off, but here is a video on how to take the back off of a 620.
05-15-2013, 11:46 AM #5
- 17 Posts
I was just to say about the same as Curtieson,
I had a Lumia 520 for testing 3 days and I also had a problem with the camera button. What it was? Easy, I just removed the back cover and fitted it again making sure it snapped in correctly. Maybe it's not your solution but it's worth a try. ;)
- 05-16-2013, 07:44 AM #8
- 05-16-2013, 08:59 AM #9
Thanks to you guys. I've been in Nokia care center and they test the button. Sometimes its working, sometimes its not so they want my phone to,be left at Nokia care center and will just wait for,them to contact me after itt has,been repaired. I said next time coz I don't have,extra phone to use
07-13-2013, 11:53 PM #13
- 9 Posts
I had the same problem with the camera button. initially I was freaked out, very disappointed, and was considering returning it. I realized however that it is due to the back plate not being installed correctly. To rule out a hardware or software issue remove the cover and carefully press the small black button. I bet you it will work. mine clicks for a half press (autofocus) but the second half is kind of soft without good feedback. You need to be careful when you fit the back plate on. try and fit the camera edge in first then snap the clips in. if you do like nokia says you may inadvertently push the pusher piece askew and it will not line up with the actual button on the board. This is sort of weak design but we bought a budget phone. don't needlessly return your phone if you don't have too.
- 09-05-2013, 02:42 PM #16
the back cover also covers the buttons, it the back cover is not installed *exactly* in the right position, the buttons will stick.
learn to take the back cover off with your fingernail and re seat it. this is also usefull to know in case phone hangs and you need to reboot it by taking out the battery
- 09-21-2013, 08:11 AM #17
- 09-21-2013, 08:32 AM #18
Has people have stated in thread make sure the camera button are aligned up correctly in the backcover itself.
If that does not work, remove the shell, and to see if hardware problem with button itself, try taking pics without the backcover on it.T-Mobile Lumia 435 Firm (Denim) OS ver (GDR2)
T-Mobile Lumia 521 Firm (Cyan) OS ver (8.10.12400.899)
AT&T Lumia 520 - Firm (Cyan) OS ver (8.10.12393.890)
Retired Focus Flash - OS ver (7.10.8862.14)
Net10/Straight Talk AT&T Apn Data for Samsung Wireless Manager
WPCentralApp Beta Tester
- 09-21-2013, 12:00 PM #19
I had a similar problem. I determined that the camera button, on the case, was a bit sticky. I removed the back and jiggled the button for a while. Then, I replaced the back while holding the the phone so that the buttons were facing down, to make sure they were out. So far, it has been fine ever since.
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