Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
Like Tree2Likes
  • 1 Post By Squatting Hen
  • 1 Post By Squatting Hen
  1.    #1  
    I recently converted my 3rd family member to windows phone 8 but atm their is a slight issue in regards to syncing the phone to the xbox.

    My cousin registered his gamer tag under a gmail account so when Microsoft ask to put in your Microsoft what do you do?

    I've tried an failed got the xbox to sync but then wasn't able to download any apps. An then vice versa setup under a Microsoft live account was able to download apps but wasn't able to sync my cousins xbox gamer tag only for xbox to give me a new one with the new live email account.

    Can someone help its driving me mad the wp8 isn't synced as perfect as mine lol
  2. Squatting Hen's Avatar
    Member

    Posts
    868 Posts
    Global Posts
    1,001 Global Posts
    #2  
    You will have do do a hard reset of the phone to get it back to the start. Since he already setup a microsoft account with his gmail account, use that one when you setup the phone. It sounds like it is not syncing to his xbox because you are using to different Microsoft accounts.

    You don't have to have a hotmail or outlook or live email address to have a Microsoft account. You can use any email as a Microsoft account, as your cousin did with his gmail account.

    Another option is to change the Microsoft account associated with his xbox to whatever new Microsoft acount you created and used on his phone.
    Thanked by:
    Laura Knotek likes this.
  3.    #3  
    Quote Originally Posted by Squatting Hen View Post
    You will have do do a hard reset of the phone to get it back to the start. Since he already setup a microsoft account with his gmail account, use that one when you setup the phone. It sounds like it is not syncing to his xbox because you are using to different Microsoft accounts.

    You don't have to have a hotmail or outlook or live email address to have a Microsoft account. You can use any email as a Microsoft account, as your cousin did with his gmail account.

    Another option is to change the Microsoft account associated with his xbox to whatever new Microsoft acount you created and used on his phone.
    So if i use his normal gmail account to setup the windows phone up after the reset (the email address that is synced with his xbox) it does work but then when doing that it doesn't let him download apps? So basically what happens is that he has xbox live on his phone showing his avatar etc but doesn't allow app downloads because its not a Microsoft address, either I'm explaining it wrong or someone needs to break it down in simple terms lol
  4. Squatting Hen's Avatar
    Member

    Posts
    868 Posts
    Global Posts
    1,001 Global Posts
    #4  
    Double check his Gmail Microsoft account online as it might be setup as a child/minor account.

    https://login.live.com/

    Check the birthday. Of the account thinks he is a minor I don't think he can buy apps.

    Sorry, I am in the car. I can't look up all the details right now.
    Thanked by:
    Laura Knotek likes this.
  5.    #6  
    Quote Originally Posted by Squatting Hen View Post
    Double check his Gmail Microsoft account online as it might be setup as a child/minor account.

    https://login.live.com/

    Check the birthday. Of the account thinks he is a minor I don't think he can buy apps.

    Sorry, I am in the car. I can't look up all the details right now.
    Thanks dude i think that's were the problem might be he's 10 and rocking a 520 lol. Ill give it a look on the forums.
  6.    #7  
    Quote Originally Posted by Laura Knotek View Post
    Thanks for the info Laura :)
  7. Laura Knotek's Avatar

    Posts
    17,386 Posts
    Global Posts
    32,933 Global Posts
    PIN
    Email
    #8  
    Quote Originally Posted by Marty Larsson View Post
    Thanks for the info Laura :)
    You're welcome, Marty.

Similar Threads

  1. Xbox Music Match with WP8
    By Bacchus1976 in forum Windows Phone 8
    Replies: 7
    Last Post: 04-01-2013, 10:19 PM
  2. A little help with Win8 xbox.
    By kenzibit in forum Windows 8
    Replies: 0
    Last Post: 11-12-2012, 01:28 AM
  3. Can someone help with Xbox Music?
    By missionsparta in forum Microsoft Surface for Windows RT
    Replies: 5
    Last Post: 10-28-2012, 08:31 PM
  4. Just got an Xbox -- Looking for help with Xbox Live
    By wpbrian in forum Windows Phone 7
    Replies: 8
    Last Post: 01-01-2012, 01:32 AM
  5. Help with XBOX app
    By Skynyrdfan5#WP in forum Samsung Focus
    Replies: 1
    Last Post: 01-27-2011, 02:21 PM

Posting Permissions