Can't connect to chat

[thinkdan]

Anybody else having problems with the Messaging built-in app in WP8? I've been getting the "can't connect to chat" very often since yesterday, regardless of the phone being connected to H+, H, 3G or WiFi. I've had to soft reset it a few times.

 

[jfa1]

It sounds like there's tower issues or some carrier related issues in your area.

 

[greedo_greedy]

Check if battery saver is on and turn it off.

Battery Saver usually turns chat off

 

[SuperJMN]

I'm experiencing serious issues with the chat connectivity for almost a week. There's no way to make it connect and I think I didn't do anything to break it :S

 

[thinkdan]

It sounds like there's tower issues or some carrier related issues in your area.

But the same thing happens even if I disable data and turn on wifi only.

 

[SuperJMN]

But the same thing happens even if I disable data and turn on wifi only.

It's the same. WiFi fails, too.





Sent from my RM-821_eu_spain_435 using Tapatalk

 

[thinkdan]

One thing that would be very useful is delivery and read confirmations in the Messaging app... Or at least a sent confirmation.

 

[Dante X]

From Mexico.. Having the same problem... :S

 

[longnd]

From MSFT:
[INFO]Many users have reported issues with signing in and receiving Facebook messages in Windows 8 messaging app, Windows Phone messaging hub, and Outlook.com. We are actively working with Facebook to resolve the issue. Other contacts (e.g. Skype) should not be affected.[/INFO]

 

[thinkdan]

From Mexico.. Having the same problem... :S

Are you on Telcel? I'm starting to think this might be a carrier issue. I don't seem to have many issues when I'm in the states. Seems to be a bigger problem while on Telcel.

 

[spectre51]

Look at http://status.live.com its a known issue and MS is working in it. Been having the issue since June 20th according to that page.

 

[Captains]

Same probs in OZ ;-)

 

[D0gsballs]

Is this still an issue for anyone?

 

[anon(6183039)]

Same problem here in Brazil. FB chat drops connection every and then.. Also, I noticed Im not able to receive FB message from contacts who sent message from mobile clients (eg. Facebook for iOS) Anyone notice that?

 

[D0gsballs]

Mine won't connect at all on 3G or WiFi. My 920 worked fine but I haven't had that for 2 weeks now as it is in for repair, but the 520 I have at the moment just will not connect. I had problems when I first had my 920 but only on 3G it always connected over WiFi. The fact I can't connect on either this time suggests this is either a Facebook/Microsoft problem or the phone.

 

[John Gabriel Decena]

Heres a solution, if you are using wifi, turn off data connection of your phone on yor cellular settings then try restart chat. If you are using 4g turn off the wifi. There is a conflict on data connection if both wifi and data connection is on

 

[shivalingesh Nashipur]

Yes same issue here, NOt yet resolved ..

 

[btbam91]

Been having issues for the past few weeks! Very annoying as my family and I use Messenger as our version of "iMessage!"

 

[shivalingesh Nashipur]

for me its solved dont knw how; I cleared all message threads..

 

[btbam91]

Still not working for me!