07-14-2014 01:10 PM
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  1. thinkdan's Avatar
    Anybody else having problems with the Messaging built-in app in WP8? I've been getting the "can't connect to chat" very often since yesterday, regardless of the phone being connected to H+, H, 3G or WiFi. I've had to soft reset it a few times.
    06-20-2013 09:23 AM
  2. jfa1's Avatar
    It sounds like there's tower issues or some carrier related issues in your area.
    06-20-2013 10:32 AM
  3. greedo_greedy's Avatar
    Check if battery saver is on and turn it off.

    Battery Saver usually turns chat off
    06-20-2013 12:27 PM
  4. SuperJMN's Avatar
    I'm experiencing serious issues with the chat connectivity for almost a week. There's no way to make it connect and I think I didn't do anything to break it :S
    06-20-2013 02:47 PM
  5. thinkdan's Avatar
    It sounds like there's tower issues or some carrier related issues in your area.
    But the same thing happens even if I disable data and turn on wifi only.
    06-20-2013 11:44 PM
  6. SuperJMN's Avatar
    But the same thing happens even if I disable data and turn on wifi only.



    It's the same. WiFi fails, too.





    Sent from my RM-821_eu_spain_435 using Tapatalk
    06-21-2013 07:20 AM
  7. thinkdan's Avatar
    One thing that would be very useful is delivery and read confirmations in the Messaging app... Or at least a sent confirmation.
    06-21-2013 10:36 PM
  8. Dante X's Avatar
    From Mexico.. Having the same problem... :S
    06-27-2013 01:07 AM
  9. longnd's Avatar
    From MSFT:
    [INFO]Many users have reported issues with signing in and receiving Facebook messages in Windows 8 messaging app, Windows Phone messaging hub, and Outlook.com. We are actively working with Facebook to resolve the issue. Other contacts (e.g. Skype) should not be affected.[/INFO]
    06-27-2013 01:39 AM
  10. thinkdan's Avatar
    From Mexico.. Having the same problem... :S
    Are you on Telcel? I'm starting to think this might be a carrier issue. I don't seem to have many issues when I'm in the states. Seems to be a bigger problem while on Telcel.
    06-29-2013 05:36 PM
  11. spectre51's Avatar
    Look at http://status.live.com its a known issue and MS is working in it. Been having the issue since June 20th according to that page.
    Captains likes this.
    06-30-2013 08:27 PM
  12. Captains's Avatar
    Same probs in OZ ;-)
    07-01-2013 02:33 AM
  13. D0gsballs's Avatar
    Is this still an issue for anyone?
    07-09-2013 01:17 PM
  14. Leandro Prell's Avatar
    Same problem here in Brazil. FB chat drops connection every and then.. Also, I noticed Im not able to receive FB message from contacts who sent message from mobile clients (eg. Facebook for iOS) Anyone notice that?
    07-09-2013 02:43 PM
  15. D0gsballs's Avatar
    Mine won't connect at all on 3G or WiFi. My 920 worked fine but I haven't had that for 2 weeks now as it is in for repair, but the 520 I have at the moment just will not connect. I had problems when I first had my 920 but only on 3G it always connected over WiFi. The fact I can't connect on either this time suggests this is either a Facebook/Microsoft problem or the phone.
    07-10-2013 03:05 AM
  16. John Gabriel Decena's Avatar
    Heres a solution, if you are using wifi, turn off data connection of your phone on yor cellular settings then try restart chat. If you are using 4g turn off the wifi. There is a conflict on data connection if both wifi and data connection is on
    07-11-2013 08:16 AM
  17. shivalingesh Nashipur's Avatar
    Yes same issue here, NOt yet resolved ..
    07-15-2013 11:03 PM
  18. btbam91's Avatar
    Been having issues for the past few weeks! Very annoying as my family and I use Messenger as our version of "iMessage!"
    07-15-2013 11:05 PM
  19. shivalingesh Nashipur's Avatar
    for me its solved dont knw how; I cleared all message threads..
    07-16-2013 03:28 AM
  20. btbam91's Avatar
    Still not working for me!
    07-16-2013 08:52 PM
  21. btbam91's Avatar
    For whatever reason it started working again. Hopefully it sticks! :)
    07-18-2013 10:13 AM
  22. Ashley Cooper's Avatar
    My 920 hasn't been able to connect all week.....everyone else I know who has the 920 is not experiencing the same issue. Is anyone still have this problem or did it magically fix for everyone but me!?
    07-19-2013 12:08 PM
  23. thinkdan's Avatar
    Heres a solution, if you are using wifi, turn off data connection of your phone on yor cellular settings then try restart chat. If you are using 4g turn off the wifi. There is a conflict on data connection if both wifi and data connection is on
    Yes, that seems to work often. Also, I've come to the conclussion that at least here in Mexico, the problem seems to be related to a bad connectivity issue with Telcel.
    07-19-2013 10:48 PM
  24. madhu kiran's Avatar
    Yes i am also getting this error from many days. I have never felt easy chatting on facebook for this phone.
    07-21-2013 12:18 AM
  25. madhu kiran's Avatar
    hi, even i too have this problem. i tried resetting my phone, re configured face book, turned battery saver off and almost every possible way i tried, but could not come out of this error.
    07-21-2013 04:42 AM
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