Verizon's text messages, words messed up with symbols.

[pmhgeneral]

On Verizon's network over 12 years, I have the 822 the wife has a old Samsung and we never had this problem. All of a sudden when I text to her phone she receives it and looks like this @*!)&@?&$*;? And sometimes when I get a text from her I will get 2 of them but they read normal. I have no problem texting or receiving from any one else .
Any ideas.

 

[Laura Knotek]

It looks like it's some kind of VZW bug, since people mentioned it here.

 

[pmhgeneral]

Thanks Laura, I was thinking it's Verizon problem but strange we never had this happen before unlike the others they just got their phone's. Anyway thanks for the link I must have missed it.

 

[Laura Knotek]

Thanks Laura, I was thinking it's Verizon problem but strange we never had this happen before unlike the others they just got their phone's. Anyway thanks for the link I must have missed it.

You're welcome. I've never had issues, but I've never had VZW.

 

[Kevin Rush]

My wife (HTC 8x) and I (Nokia Lumia 822) had this issue last year when we first purchased our phones. We called Verizon and they fixed it in their system. No issues since.

 

[pmhgeneral]

My wife (HTC 8x) and I (Nokia Lumia 822) had this issue last year when we first purchased our phones. We called Verizon and they fixed it in their system. No issues since.

Thanks for the info I will have to do that when time allows.

 

[pmhgeneral]

So I called Verizon tech support and explained my problem, and they are aware of this and had others with the same thing. No fix as of now but will email me when corrected, don't think I'll hold my breath. The fix they said look for 3rd party apps to do text messages.
Way to go Verizon tech support.

 

[Kevin Rush]

It sounds like your tech support person doesn't know ... I would call back and escalate to a knowledgeable tech.

 

[pmhgeneral]

So I called Verizon tech support and explained my problem, and they are aware of this and had others with the same thing. No fix as of now but will email me when corrected, don't think I'll hold my breath. The fix they said look for 3rd party apps to do text messages.
Way to go Verizon tech support.

Update: So now with the amber update all seem to be now working with out any problems.