This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. maverick786us's Avatar
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       #1  
    I recently purchased Nokia Purity Pro WH-930 Headset. It has outstanding sound quality. But there is a problem. When the screen is locked or sometimes when music player is not my active windows those buttons doesn't work. How can this issue be resolved?
  2. Xsever's Avatar
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    #2  
    Quote Originally Posted by maverick786us View Post
    I recently purchased Nokia Purity Pro WH-930 Headset. It has outstanding sound quality. But there is a problem. When the screen is locked or sometimes when music player is not my active windows those buttons doesn't work. How can this issue be resolved?
    Update to latest firmware. It fixed this problem.
    maverick786us likes this.
  3. jmerrey's Avatar
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    #3  
    The latest firmware that came out a few days ago, or tango? I have tango, and the issue is not resolved. I'd be very happy to hear if the issue is resolved by this small update that came out a few days ago (even though i don't have it yet).

    As for the issue, I've been struggling with it myself. One thing I tried this weekend that seemed to give some good results is this: Start your song from the music player, hit the windows key to "minimize" the music player, and let your phone lock itself as opposed to using the power button to turn the screen off. I have my screen timeout set to 30 to seconds to make this easier. This seemed to work the two times I tried it, but we'll see.
  4. maverick786us's Avatar
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       #4  
    Quote Originally Posted by xsever View Post
    Update to latest firmware. It fixed this problem.
    I know it sounds dumb. But I am sorry I am new to WP Arena. How can I check my current firmware number and in case I don't have the latest firmware how can I update it using ZUNE?
  5. HeyCori's Avatar
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    #5  
    Quote Originally Posted by maverick786us View Post
    I know it sounds dumb. But I am sorry I am new to WP Arena. How can I check my current firmware number and in case I don't have the latest firmware how can I update it using ZUNE?
    Plug phone into computer. Start Zune. In the upper right click on,

    Settings > Phone > Check for updates

    I'm not home right now but I believe that is the proper process.
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  6. maverick786us's Avatar
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       #6  
    Quote Originally Posted by Figure 8 Dash View Post
    Plug phone into computer. Start Zune. In the upper right click on,

    Settings > Phone > Check for updates

    I'm not home right now but I believe that is the proper process.
    I think I have the latest firmware because it shows no updates in Zune. I've noticed onething. When the screen is locked I have to press those remote keys twice for it function. So does it have something to do with power saving?
  7. Asvin Peiris's Avatar
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    #7  
    any idea if the headset works with a pc?
  8. Lance Reid's Avatar
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    #8  
    I have a pair; they do work on PC. You need driver software like BlueSoleil or you can connect direct to PC via cable.

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