1. btbam91's Avatar
    Is anybody else having problems with this app? I can long in fine, but when I try to open up one of my accounts, I get an error message.

    Sent from my Windows Phone using Board Express
    11-08-2011 08:49 PM
  2. ninjaap's Avatar
    Yup. From the looks of the app review, everyone is having problems. Must be something wrong or there end.
    11-08-2011 09:15 PM
  3. btbam91's Avatar
    This is seriously ******* me off. They need to fix this asap.
    11-09-2011 05:12 PM
  4. squadbumrush's Avatar
    You should demand your money back. Oh wait...

    Sent from my Windows Phone using Board Express
    11-09-2011 06:57 PM
  5. jeremyshaw's Avatar
    You should demand your money back. Oh wait...

    Sent from my Windows Phone using Board Express
    It's BoA, they have your money wrapped up tight.
    11-09-2011 08:06 PM
  6. btbam91's Avatar
    Seriously. It's Thursday and it is still down.
    11-10-2011 11:20 PM
  7. btbam91's Avatar
    Not trying to be a peeve but still???

    Sent from my Windows Phone using Board Express
    11-13-2011 09:51 PM
  8. jeremyshaw's Avatar
    ditto.
    11-14-2011 12:11 AM
  9. ninjaap's Avatar
    Hey guys. I tweeted and and got a call from @BofA_Help yesterday. I sent them a screen shot of the error we are getting. And this is what they tweeted me earlier today.

    "BofA_Help: We are aware of the issue and are targeting a release with a fix by the end of the month. ^sb"

    Twitter
    11-17-2011 12:51 AM
  10. btbam91's Avatar
    I heard that too.

    Sent from my Windows Phone using Board Express
    11-17-2011 08:48 AM
  11. Coolaaron88's Avatar
    Cant wait for it to be fixed
    11-21-2011 07:20 PM
  12. btbam91's Avatar
    Still not working.

    Sent from my Windows Phone using Board Express
    12-01-2011 01:17 PM
  13. btbam91's Avatar
    Ugh.

    Sent from my Windows Phone using Board Express
    12-02-2011 03:34 PM
  14. ninjaap's Avatar
    Yup. It worked for a week or two and it broke again. I started using the full sight via IE. Its pretty fast.
    12-02-2011 03:40 PM
  15. btbam91's Avatar
    Yup. It worked for a week or two and it broke again. I started using the full sight via IE. Its pretty fast.
    Doesn't work on mine because of "security reasons."


    Sent from my Windows Phone using Board Express
    12-02-2011 04:09 PM
  16. ninjaap's Avatar
    They just updated the app.
    12-03-2011 01:34 AM
  17. btbam91's Avatar
    I didn't get it yet...

    Sent from my Windows Phone using Board Express
    12-03-2011 03:47 AM
  18. ninjaap's Avatar
    You can force the update by manually looking for the BofA app in the Marketplace. If it doesn't say update, just back out of app description and back in again. It should give you the option at that point.
    12-03-2011 04:17 AM
  19. btbam91's Avatar
    I got it! It works, FINALLY!
    12-03-2011 06:23 PM
  20. joemd60's Avatar
    I assume you need to have a checking or savings account with BOA to use the app. I have my mortgage with them, and it gives me zero access to the account, just the balance.
    And if I try to go to their website through IE. I get a message that my device can't access Mobile Banking for security reasons.
    12-03-2011 07:00 PM
  21. ninjaap's Avatar
    I wonder why some of you are getting denied access via browser? I can get on just fine with Mobile and Desktop site.
    12-03-2011 07:12 PM
  22. Art Williams's Avatar
    I just sent a phone back that kept shutting down when I tried to get onto the Bank of American Website. They sent me another today, now it is doing same thing. all other application work only bank of america. Whats the next move anybody know . Change banks???
    07-23-2014 01:29 AM
  23. MonkeyAtomic's Avatar
    I have a solution for fixing sign-in within the Bank of America Windows 8 App. The solution requires applying the following workaround

    1) Log onto to the Bank of America's website
    2) Go to "Profile & Settings" > "Manage SafePass Settings"
    3) Turn on both "Verify my identity with SafePass" and "Require SafePass to sign in". If you just have "Verify my identity with SafePass" on, sign-in will fail within the Windows 8 App.

    With this workaround applied, I can now sign into the Bank of America App.

    Hope this helps!
    11-23-2014 08:50 PM
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