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  1. btbam91's Avatar
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       #1  
    Is anybody else having problems with this app? I can long in fine, but when I try to open up one of my accounts, I get an error message.

    Sent from my Windows Phone using Board Express
  2. ninjaap's Avatar
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    #2  
    Yup. From the looks of the app review, everyone is having problems. Must be something wrong or there end.
  3. btbam91's Avatar
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       #3  
    This is seriously pissing me off. They need to fix this asap.
  4. squadbumrush's Avatar
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    #4  
    You should demand your money back. Oh wait...

    Sent from my Windows Phone using Board Express
  5. jeremyshaw's Avatar
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    #5  
    Quote Originally Posted by squadbumrush View Post
    You should demand your money back. Oh wait...

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    It's BoA, they have your money wrapped up tight.
  6. btbam91's Avatar
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       #6  
    Seriously. It's Thursday and it is still down.
  7. btbam91's Avatar
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       #7  
    Not trying to be a peeve but still???

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  8. jeremyshaw's Avatar
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    #8  
    ditto.
  9. ninjaap's Avatar
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    #9  
    Hey guys. I tweeted and and got a call from @BofA_Help yesterday. I sent them a screen shot of the error we are getting. And this is what they tweeted me earlier today.

    "BofA_Help: We are aware of the issue and are targeting a release with a fix by the end of the month. ^sb"

    Twitter
  10. btbam91's Avatar
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       #10  
    I heard that too.

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  11. Coolaaron88's Avatar
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    #11  
    Cant wait for it to be fixed
  12. btbam91's Avatar
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       #12  
    Still not working.

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  13. btbam91's Avatar
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       #13  
    Ugh.

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  14. ninjaap's Avatar
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    #14  
    Yup. It worked for a week or two and it broke again. I started using the full sight via IE. Its pretty fast.
  15. btbam91's Avatar
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       #15  
    Quote Originally Posted by ninjaap View Post
    Yup. It worked for a week or two and it broke again. I started using the full sight via IE. Its pretty fast.
    Doesn't work on mine because of "security reasons."


    Sent from my Windows Phone using Board Express
  16. ninjaap's Avatar
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    #16  
    They just updated the app.
  17. btbam91's Avatar
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       #17  
    I didn't get it yet...

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  18. ninjaap's Avatar
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    #18  
    You can force the update by manually looking for the BofA app in the Marketplace. If it doesn't say update, just back out of app description and back in again. It should give you the option at that point.
  19. btbam91's Avatar
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       #19  
    I got it! It works, FINALLY!
  20. joemd60's Avatar
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    #20  
    I assume you need to have a checking or savings account with BOA to use the app. I have my mortgage with them, and it gives me zero access to the account, just the balance.
    And if I try to go to their website through IE. I get a message that my device can't access Mobile Banking for security reasons.
  21. ninjaap's Avatar
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    #21  
    I wonder why some of you are getting denied access via browser? I can get on just fine with Mobile and Desktop site.
  22. Art Williams's Avatar
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    #22  
    I just sent a phone back that kept shutting down when I tried to get onto the Bank of American Website. They sent me another today, now it is doing same thing. all other application work only bank of america. Whats the next move anybody know . Change banks???
  23. MonkeyAtomic's Avatar
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    #23  
    I have a solution for fixing sign-in within the Bank of America Windows 8 App. The solution requires applying the following workaround

    1) Log onto to the Bank of America's website
    2) Go to "Profile & Settings" > "Manage SafePass Settings"
    3) Turn on both "Verify my identity with SafePass" and "Require SafePass to sign in". If you just have "Verify my identity with SafePass" on, sign-in will fail within the Windows 8 App.

    With this workaround applied, I can now sign into the Bank of America App.

    Hope this helps!

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