I myself would love to see this app hit for Windows Phone. My buddy works for Comcasts I.T. department and has a great ideal.
If you have Comcast , this is how they work. Repeat calls are a negative aspect in their quarterly bonus and call center grading. Any call done within 7 days from its initial call is a negative and brings their rankings and stats down.
Here is where we come in , lets keep calling and ask them to do a "TCARE" ticket with "When is a Windows Phone App coming" which gets escalated on what's driving calls.
This is how many if the customers request like xfinity tv and other perks for customers are added. By demand and asking them to "TCare" it gets it in right away ad them tickets are checked daily for what is driving calls , especially repeat calls.
If you have Comcast , this is how they work. Repeat calls are a negative aspect in their quarterly bonus and call center grading. Any call done within 7 days from its initial call is a negative and brings their rankings and stats down.
Here is where we come in , lets keep calling and ask them to do a "TCARE" ticket with "When is a Windows Phone App coming" which gets escalated on what's driving calls.
This is how many if the customers request like xfinity tv and other perks for customers are added. By demand and asking them to "TCare" it gets it in right away ad them tickets are checked daily for what is driving calls , especially repeat calls.