1. Laura Knotek's Avatar
    I've been running the Full House Poker Game for 3 months now, and I love it. http://www.windowsphone.com/en-US/ap...c-00237de2db9e

    It suddenly stopped working. I've already tried uninstalling and reinstalling it.

    I do not see any email address or link to a website to contact support. How do I get in touch with the developer to get this fixed or to get a refund?

    If anyone knows, please advise.

    Thanks in advance. :)
    08-04-2012 01:12 AM
  2. Laura Knotek's Avatar
    The developer is Microsoft Studios, but I cannot find any way to contact them.

    Sent from my Lumia 900 using Board Express
    08-04-2012 11:39 AM
  3. anodynamic's Avatar
    The WP7 port was made by Krome Studios.

    Tried it on my phone and it seems to work fine, so if it's something in the online/avatar bit it doesn't seem to be globally broken.
    Laura Knotek likes this.
    08-04-2012 12:50 PM
  4. Laura Knotek's Avatar
    The WP7 port was made by Krome Studios.

    Tried it on my phone and it seems to work fine, so if it's something in the online/avatar bit it doesn't seem to be globally broken.
    Thank you.

    When I said "broken", it really is broken for me. I open Xbox Live on my device, tap on Full House Poker, and the start screen pops up. Then it just closes and goes back to my Xbox Live game collection.
    08-04-2012 12:54 PM
  5. Duvi's Avatar
    Try re-installing the app. Tested and works for me.
    08-04-2012 12:58 PM
  6. Laura Knotek's Avatar
    Try re-installing the app. Tested and works for me.
    I already tried that, prior to posting in the forums.

    Developer has been contacted.
    08-04-2012 01:01 PM
  7. anodynamic's Avatar
    While you're waiting, you could try to change something on your avatar and see if that knocks something loose.
    08-04-2012 01:11 PM
  8. Laura Knotek's Avatar
    While you're waiting, you could try to change something on your avatar and see if that knocks something loose.
    Changing avatar didn't help. I had not changed my avatar in months previously. My other games still work.

    I have a free account, so the avatar changes are pretty limited anyway.
    08-04-2012 01:24 PM
  9. Laura Knotek's Avatar
    I ended up not doing anything, but the game started working again. I have no idea what was buggy, but it's fine now.

    Sent from my Lumia 900 using Board Express
    08-08-2012 12:16 AM
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