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  1. jkidd01's Avatar
    So here's an interesting one...

    I live in Michigan - we just had a pretty bad ice storm that knocked our power out for almost 3 days (we were estimated to be out a week, so that was awesome).

    So, we have power back, but our internet is still down. Apparently, before the power went out Dead Rising 3 was downloading an update (it was at 83% when the power went out). I can't get it to not download and when I canceled the installation it removed the game from the 'My games and apps' page... I wanted to show it off to my brother-in-law, but now I can't... hmm.. frustrating... Don't know how to get it back..
    If it disappeared from your apps and games list, try to redownload it from the store, just go to it like you were buying it, it should give you an install option instead of saying buy. I hope you didn't have the day one edition like I did, because they delisted it and I couldn't get it to work otherwise (had to call support to have them refund it, so I could buy it again).
    ncxcstud likes this.
    12-26-2013 11:35 PM
  2. ncxcstud's Avatar
    Yeah, so cancelling the install deleted the entire game from my list. Sucks.

    We got internet back on last night. Thought it would only download the files it needed... well it needed to download the entire game again. Wow.

    I put tethering on my phone for the few days (mostly so we could Skype with my family in South Carolina and Florida) but that was only a 5GB plan...I wasn't going to do too much on it.

    I didn't have a day one edition, just the vanilla edition of DR3...
    12-27-2013 08:53 AM
  3. Siddharth Ramakrishnan's Avatar
    I got grinding issue with my Xbox one. And i opened it and fixed it on my own. It will take 30 min to get it fixed
    01-03-2014 06:09 AM
  4. Leaf81's Avatar
    I have had pretty good luck so far with my Xbox, but every time the console goes into standby mode and is later turned back on, the TV app stops working. It just displays a black screen. I messed around with the HDMI cables a little, but I eventually figured out that it would fix if I went into settings and then reset up my cable box with all of the same settings. It works just fine after that. It is not a major issue as the app works again after that, but it is extremely annoying to have to re-setup the cable box every time I turn off the Xbox. Please help!
    01-05-2014 02:50 PM
  5. jkidd01's Avatar
    I have had pretty good luck so far with my Xbox, but every time the console goes into standby mode and is later turned back on, the TV app stops working. It just displays a black screen. I messed around with the HDMI cables a little, but I eventually figured out that it would fix if I went into settings and then reset up my cable box with all of the same settings. It works just fine after that. It is not a major issue as the app works again after that, but it is extremely annoying to have to re-setup the cable box every time I turn off the Xbox. Please help!
    I had a similar issue about 2 weeks ago. I just turned my Xbox all the way off and back on to fix it. (When in stand by pull the power cord out for 30 seconds or when on hold down the power button for a very long time, the power brick light will turn amber instead of white).
    Leaf81 likes this.
    01-06-2014 02:03 PM
  6. peachy001's Avatar
    I am sending back number 2 due to scratches on my "new" One. So miffed that I will be without it again. Number 3 may be on the way shortly. Love the system, but three!
    01-08-2014 06:25 PM
  7. minus365's Avatar
    I am on 3rd unit, too. No. 1 was scratched on front panel + it couldn't be turned off other way than unpluging from socket. No.2 had noisy hdd and some chirping sound from inside.

    Finally No.3 seems to be working fine, knock on wood.
    01-09-2014 03:14 AM
  8. peachy001's Avatar
    The first one was bad, the second is actually silent. The trouble is I am not happy with the condition it is in. It is hard heavily scratched. I am concerned though that I will get another lemon.
    01-09-2014 12:17 PM
  9. MobileVortex's Avatar
    I'm not sure you can consider it a lemon if the only problem with it is cosmetic... i get not being happy with it tho, i wouldnt be either.
    01-09-2014 04:53 PM
  10. Leaf81's Avatar
    Thanks to everyone who has posted and tried to help. After about a week of just doing the same reset up in settings, the Xbox seems to have just started as it's supposed to. I waited two days to make sure it would stay working, but now its working great! I do know what happened, but I'm sure glad it's working without the annoying blank screen. Thanks again!
    01-09-2014 09:51 PM
  11. peachy001's Avatar
    I'm not sure you can consider it a lemon if the only problem with it is cosmetic... i get not being happy with it tho, i wouldnt be either.
    I meant the 1st Xbox One, which was a definite lemon. Number 2 runs sweet, but the scratches are awful. They are not deep, but are plentiful. To be honest, If they offered ne some games instead, I would take that as the whole process is getting a bit annoying. And the copy and paste replies that I get just compound my frustration.
    01-10-2014 06:39 AM
  12. Curtieson's Avatar
    Thanks to everyone who has posted and tried to help. After about a week of just doing the same reset up in settings, the Xbox seems to have just started as it's supposed to. I waited two days to make sure it would stay working, but now its working great! I do know what happened, but I'm sure glad it's working without the annoying blank screen. Thanks again!
    I know a lot of people suggest the hard restart to fix it...but if you just put it into Power Saver mode and turn it off like normal, you will never have that issue again. (The app gets stuck and needs to be restarted and in Instant On mode, the One never fully restarts. Changing to Power Saver mode puts the console into a full shutdown, thus restarting the app and fixing the issue)
    01-10-2014 04:48 PM
  13. CaptDjob's Avatar
    Hello,

    no problems but I have two questions that hopefully someone can answer.

    1. Is there somewhere a log what xbox has downloaded/installed. I mean game patches etc... Now, when xbox download those automatically, I would be interested to know what has been downloaded?
    2. If someone sents you party invite and you don't immediately accept it by pressing home button, where is that invite stored? Confusing not to know if someone sent party invite while you were getting snack or whatever.
    01-17-2014 03:10 AM
  14. peachy001's Avatar
    Nope, not as far as I am aware.
    01-17-2014 05:35 PM
  15. ncxcstud's Avatar
    All I know, is that when an app or game updates it'll be listed in the notifications next to your name/image at the upper left of your screen... but there isn't a central list to tell you what has been downloaded.

    For your second question - anyone who friends you will automatically be set as a 'follower' to you. Unlike the 360, you don't have to accept a friend request for them to see what you're doing. However, if you want to add them to your friend list, you need to find their name in your follower list and add them as a friend...
    CaptDjob likes this.
    01-18-2014 04:48 PM
  16. Trainwreck_0532's Avatar
    My tv pass through from a Shaw digital Motorola pvr was working fine since I've owned my Xbox one back on boxing day. Today however, I turn the unit on and get a black screen. I turned everything off, checked connections, turned on, took 5 minutes to get the signal. When the signal finally came in the picture kept freezing and for some reason kept jumping between play and pause on the cable box itself. Not sure why all of a sudden its doing this as nothing has been changed by me in any settings. I've double and triple checked everything I can from physical connection to the system settings and everything is as it should be. What the heck is going on?
    01-19-2014 10:22 AM
  17. jkidd01's Avatar
    2. If someone sents you party invite and you don't immediately accept it by pressing home button, where is that invite stored? Confusing not to know if someone sent party invite while you were getting snack or whatever.

    A party invite will be stored under the notifications at the top left of the screen on the Start screen.
    CaptDjob likes this.
    01-19-2014 01:11 PM
  18. jkidd01's Avatar
    My tv pass through from a Shaw digital Motorola pvr was working fine since I've owned my Xbox one back on boxing day. Today however, I turn the unit on and get a black screen. I turned everything off, checked connections, turned on, took 5 minutes to get the signal. When the signal finally came in the picture kept freezing and for some reason kept jumping between play and pause on the cable box itself. Not sure why all of a sudden its doing this as nothing has been changed by me in any settings. I've double and triple checked everything I can from physical connection to the system settings and everything is as it should be. What the heck is going on?
    It could just be a glitch. Have you tried pulling the power (remove the power cord) from both the cable box and the Xbox One for 10 minutes and plugging it all back in?
    01-19-2014 03:10 PM
  19. Trainwreck_0532's Avatar
    It could just be a glitch. Have you tried pulling the power (remove the power cord) from both the cable box and the Xbox One for 10 minutes and plugging it all back in?
    ya I tried all that, same results.
    01-19-2014 03:36 PM
  20. ncxcstud's Avatar
    I had a scare today..

    Came home for lunch and noticed that the XBOX was off but the TV and sat box were on... No amount of pressing the 'on' button the One did anything. The power brick light was orange and then just cut off completely.

    Called XBOX Support about it (they got to me SUPER quick too btw) and the techie suggested that I try changing which outlet on the surge protector its plugged into. Lo and behold the whole thing kicked on and everything was working fine.

    if it happens again - something is up. If it doesn't it means I need a new surge protector ;)
    02-04-2014 02:45 PM
  21. Coreldan's Avatar
    I read something about the power brick having some sort of safety features in case of blackouts etc. Meaning that after a blackout you would likely face the same problem and you would have to at least unplug the power brick from the wall and put it back in. Did you try if the "old outlet socket" still worked or did you just put it into another and be done with it?
    02-04-2014 02:51 PM
  22. minus365's Avatar
    as far as I know it should be pluged in the wall power socket and not in surge protector.
    02-05-2014 07:59 AM
  23. ncxcstud's Avatar
    Ever get a disc stuck in the XBOX One because you have kids with grubby hands? You can manually eject a disc!

    Turn console off - unplug it -

    Look on the left side of the console and find the yellow sticker in one of the vents. Take a paperclip or a bobby pin and stick it in there, you'll push against a lever and the disc will come a bit out of the try for you to remove with your fingers.
    HeyCori likes this.
    02-07-2014 10:06 AM
  24. Coreldan's Avatar
    Ever get a disc stuck in the XBOX One because you have kids with grubby hands? You can manually eject a disc!

    Turn console off - unplug it -

    Look on the left side of the console and find the yellow sticker in one of the vents. Take a paperclip or a bobby pin and stick it in there, you'll push against a lever and the disc will come a bit out of the try for you to remove with your fingers.
    I figured it would have this kind of manual ejection somewhere, thanks for the tip.
    02-07-2014 12:15 PM
  25. Michael Sterner's Avatar
    Does anybody have this issue where the xbox randomly crashes and by crashes I mean the whole screen turns black and there's no sound or video but the xbox stays on, or it just randomly turns off and then refuses to turn back on although it has adequate ventilation? I seem to be having that problem a lot, I've also noticed that upon starting tomb raider, there is a lot of screen tearing and graphical artifacts before getting to the start screen.
    02-08-2014 05:03 PM
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