Problem synching purchased Xbox Music content from phone to PC

[jcagga]

If you have windows 7 and windows phone 8 and like to purchase individual songs, good luck because There is no such thing as Xbox player for desktop.

This is the third time happened to me, and it's so frustrating. Recently I bought a music, but the file is hidden when I try to transfer to my computer and from my phone, album is missing but I have the song.....

Again I buy the song, ghosts n' stuff, registered in different artist (wtf!!!!!), so I had to buy it again from different store, Zune.

I don't remember the third time I had an issue but if this is the kind of quality Microsoft is bringing to the consumers, then at least bring back Zune team to your new Xbox team.

 

[Saint Michael]

Que? Workes fine for Me..

 

[jcagga]

Que? Workes fine for Me..

Hmmm idk I sometimes get issue like I mentioned earlier whenever I buy music from my wp8.

 

[Sinabu]

Music I buy on my phone or PC show up in both in Windows 8 Music app?

 

[Kevin Rush]

(First, could we please get the spelling corrected on the title to this string? "store" People search for topics of interest or solutions to problems, using correct spelling. Well, we should, if we know the correct spelling, anyway. Search works better then.)

I purchased music from the XBox Store using my Verizon Lumia 822 Windows Phone though XBox Music. It plays fine on my Windows Phone, but on my Zune PC software the song does not show up. On the Zune software on my Laptop PC, under Settings > Account > Purchase History the song is listed with the error message "You've reached the maximum number of downloads for this item. ERROR C00D135C". At the right side of the line it has a "BUY" button. I don't want to buy again. I tried three different songs. Same result each time. Any thoughts?

 

[BfnC]

I haven't tried any purchases yet since I have a subscription so haven't seen this issue

however, have you tried contacting Microsoft? I would imagine they'd be able to help directly

 

[ryuh3d]

Are you buying the song on the phone or downloading the song?

If you are buying the song on your phone 99% of them download as mp3 files. Just plug your phone up to your PC, open explorer, navigate to your phone, open the music folder and drag and drop the music off of your phone.

 

[PG2G]

I assume it would work if you were using Windows 8 and the Xbox Music app. Zune as a service never really had support for re-downloads and cloud collection and stuff like we have in Xbox Music. I'd suggest you upgrade if you intend to use Microsoft services.

That said, if you just want to pull the mp3 off, you can just grab it from the file system or email it to yourself from the phone through the share option.

 

[Bryan_J]

I assume it would work if you were using Windows 8 and the Xbox Music app. Zune as a service never really had support for re-downloads and cloud collection and stuff like we have in Xbox Music. I'd suggest you upgrade if you intend to use Microsoft services.

That said, if you just want to pull the mp3 off, you can just grab it from the file system or email it to yourself from the phone through the share option.

I re-downloaded lots of stuff from Zune over the years, maybe I'm misunderstanding his issue though. That said, honestly at this point, I wouldn't suggest to my worst enemy that he/she "upgrade" to Xbox Music. The service is fine but the apps/music management they have to go with them are godawful.

 

[Gungzwei]

It's not a good piece of software all around

Head over to MS answers and let them know you have the same issue.
Master List Of Issues With XBox Music On WP8 - Microsoft Community

There's also a link in the master list to vote on Microsoft's Uservoice to rebrand Zune and keep it as the Xbox Music solution.