Voice chat switching from headset to Kinect on its own

[jockopablo]

Hi, all. I'm new to the XBO and could use your help with a voice chat problem. I just tried a game (Titanfall) with voice chat for the first time last night. I connected my headset to the controller and started the game, and I could hear other players talking now and then through the headset. Then I suddenly started hearing those same players through my speakers and not the headset. I don't know why it switched.

Then I invited a friend to play, and when he first joined me I could hear him through my headset and he could hear me, but after a few minutes I heard him through my speakers saying "Are you there?" My headset apparently stopped working with the chat.

Then I decided to try Party chat instead of game chat, and at that point the Kinect took over and I could hear him in my speakers and he could hear me through the Kinect mic, apparently.

I know there is a setting that lets you turn off your Kinect for Party Chat, but I'd like to know why headset chat works for a few minutes but then suddenly stops.

 

[ncxcstud]

I had this problem when i first got my XBOX One mostly because I basically broke the headset. When i would remove it from the controller, I'd always pull it by the cord. Apparently, that causes a lot of damage to it. And, I should've known that while I was doing it, but I didn't think about it at the time.

I bought a new headset and now only pull it from the large part that actually plugs into the controller.

Could that be the reason?

The only other thing I can think of is that for whatever reason your Kinect is losing track of 'you' during your game sessions and doesn't recognize that the controller is plugged to the headset...

 

[jockopablo]

Thanks, ncxcstud. I did some testing with my headset using Skype and it seemed to work fine. I even jiggle the cord at the base of the connector a bit just to see if I'd pulled it loose as you described and I couldn't get it to cut out.

I think it may have been a combination of things, including my Kinect seeing my daughter walk in the room and switching to her account automatically, and I have online chat disabled for her.

The strange thing is Titanfall does not seem to recognize my Kinect as a chat device because there is no audio icon beside my name unless I attach the headset.

It's baffling.

 

[ncxcstud]

That's just how Titanfall works. It is one of the few games on the Xbox One that doesn't use the Kinect as a way to chat.

 

[jockopablo]

That's just how Titanfall works. It is one of the few games on the Xbox One that doesn't use the Kinect as a way to chat.

Which is fine with me, because most of the time I don't want to chat with the Kinect. I have a young child and I'd rather not have other players' obscenities blasting through my speakers when she wanders into the room. That's why I prefer using headset for chat in games. I just wish I know why it stopped working mid-match. I'll keep experimenting.

 

[ncxcstud]

Try turning off the 'automatic' sign-in through Kinect and see if that works.

 

[jockopablo]

Try turning off the 'automatic' sign-in through Kinect and see if that works.

I will try that, at least on my daughter's account. I found THIS THREAD on the xbox.com forum in which several users describe the same problem I experienced and recommending your solution.