1. pirarre's Avatar
    I was having issues with downloading apps from the marketplace this moring. So I factory restored my device and I'm still having this issues. Wen I attempt tp download an app from the phone, I get the message to try again later. When I attempt to download an appfrom the PC/Zune I get the message "None of the selected items is available for purchase"

    So I was wondering if anyone else is having issues or if it's just me

    I posted a similair question in the Arrive sub-forum but now since I factory restore on my phone and still can't download apps,I decided to post a follow-up question here.
    06-11-2011 01:00 PM
  2. tiny's Avatar
    Well in the Arrive forum, it sounded like a single app wasn't updating.

    So you can go try any app, and it simply won't download?

    Are you on wifi or data? You should try on both real quick.
    06-11-2011 01:56 PM
  3. tiny's Avatar
    Also, try a free app.
    06-11-2011 01:59 PM
  4. pirarre's Avatar
    I tried both and in both instances the app did not download.
    06-11-2011 02:25 PM
  5. Dagolara's Avatar
    What app is it?
    06-11-2011 02:51 PM
  6. pirarre's Avatar
    What app is it?
    It's mot just one particular app...it's every app I try to download. I can't even put my music back on the phone.

    This is ridiculous.....
    06-11-2011 02:59 PM
  7. tiny's Avatar
    Edit: Looks like XDA is helping you, and that it may not be related to your phone at all.


    So it won't sync to your computer either?

    Also, try purchasing an app on the computer Zune client, and then syncing (if you can sync).

    Honestly though, if a hard reset didn't work, and it's not related to your live account, the it sounds like your phone committed suicide.
    06-11-2011 03:46 PM
  8. jimski's Avatar
    Make sure your memory card is still being recognized. If you can't load your music maybe there is no room for it, and the Marketplace is simply giving you a dumb message.

    Sent from my HTC Surround using Board Express
    06-11-2011 04:24 PM
  9. pirarre's Avatar
    Edit: Looks like XDA is helping you, and that it may not be related to your phone at all.


    So it won't sync to your computer either?

    Also, try purchasing an app on the computer Zune client, and then syncing (if you can sync).

    Honestly though, if a hard reset didn't work, and it's not related to your live account, the it sounds like your phone committed suicide.
    It syncs to the computer as I can add pics, videos and music. But the apps is the only thing that's not installing...they're not even downloading.

    I tried purchasing an app on the Zune client and i get the message that "none of the selected items are available for purchase"

    I'm gonna make a new live id and see if it works then...I'll report back here in a few minutes.

    **UPDATE**

    I made up another gamertag and I am able to download apps...now what?
    Last edited by plmiller0905; 06-11-2011 at 04:58 PM.
    06-11-2011 04:50 PM
  10. tallgeese's Avatar
    Wow! You didn't get any useful replies. I wonder if anyone that responded have tried to download an app today.

    I'm experiencing the problem you posted. Also, if you check your account's purchase history under 'Apps', it may show that "There are no purchases to report". I've downloaded free and $ apps since November 2010: no history of this as of 6/11/2011 6:23p Baltimore, MD.

    Yes, there is a problem with the Marketplace and you're not the only one experiencing it.
    06-11-2011 05:25 PM
  11. tiny's Avatar
    Wow! You didn't get any useful replies.
    Haha, thanks. As mentioned above in bold, it looks like others on XDA are having the issue, and that it isn't device related. Downloading an app was the first thing I tried, and had no issues.

    **UPDATE**

    I made up another gamertag and I am able to download apps...now what?
    Not sure. It looks like it is an issue causing problems with only a select few live accounts. The fact that switching live accounts fixed the issue, further backs my assumption.
    06-11-2011 05:42 PM
  12. Mandos's Avatar
    I am getting the same message when trying to download new apps or update apps I already have. I hope MS gets this fixed soon.

    Sent from my Trophy using Board Express
    06-11-2011 05:49 PM
  13. pirarre's Avatar
    I am getting the same message when trying to download new apps or update apps I already have. I hope MS gets this fixed soon.

    Sent from my Trophy using Board Express
    Haha, thanks. As mentioned above in bold, it looks like others on XDA are having the issue, and that it isn't device related. Downloading an app was the first thing I tried, and had no issues.



    Not sure. It looks like it is an issue causing problems with only a select few live accounts. The fact that switching live accounts fixed the issue, further backs my assumption.
    Wow! You didn't get any useful replies. I wonder if anyone that responded have tried to download an app today.

    I'm experiencing the problem you posted. Also, if you check your account's purchase history under 'Apps', it may show that "There are no purchases to report". I've downloaded free and $ apps since November 2010: no history of this as of 6/11/2011 6:23p Baltimore, MD.

    Yes, there is a problem with the Marketplace and you're not the only one experiencing it.
    Thanks everyone...
    I just never had this happen before.
    06-11-2011 06:08 PM
  14. pirarre's Avatar
    I just got off the phone with Microsoft/Zune CS. They said that one of their servers went down and that's why only some people like myself are experiencing this issues while some others are not. He also said that when I activated a new live ID it was successful in downloading apps because that particular id was not associate with the server that went down.

    he didn't have a timeline as to when this issue would be fixed either.
    06-11-2011 06:43 PM
  15. tallgeese's Avatar
    What!? No server clustering!? Next we'll find the server was connected to a Clapper and was shut off when the door slammed after the tech left the room AFTER he fixed the server.

    Just kidding ;-)

    Thanks for the info. I called in a ticket as well. Just have to wait...
    VernonEL likes this.
    06-11-2011 07:28 PM
  16. TragicAcid's Avatar
    I'm having the same problem here too. When I try to update a app or download one I get a message saying the info is not available at this time please try again later. I'm also having problems with the Zune marketplace on my computer saying there is no selection available for purchase.
    06-12-2011 03:23 AM
  17. pirarre's Avatar
    Mine is back up and running. I know one thing, I will not do a factory reset if this ever happens again. I'll just wait it out.
    06-12-2011 08:17 AM
  18. tiny's Avatar
    Good to hear.
    06-12-2011 11:25 AM
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