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  1. editguy's Avatar
    Anyone know how to fix this video problem? The contrast keeps switching back and forth during video capture. It's driving me nuts! Please help; I love everything about this phone, except the camera. What manual setting should I adjust to fix this so it stabilizes and doesn't keep switching?
    I replied in the other thread.
    RumoredNow likes this.
    02-16-2017 12:49 AM
  2. RumoredNow's Avatar
    Try manually setting White Balance... Maybe "Sunny" would be best since the issue is compensating for all the reflected light off the snow.
    libra89 likes this.
    02-16-2017 12:17 PM
  3. RumoredNow's Avatar
    An impromptu "shoot" with the Idol 4S... I was driving to an appointment and saw a steeple I'd not noticed before peeking up on a side street I'd not been down before...

    Picture perfect came to mind when I went to look after my appointment. Out of 20 shots, these seem best to my eye.

    Camera360 Sight, HDR (I'm just leaving Sight in HDR mode lately).

    sight_2017_02_16_142048_685.jpg
    sight_2017_02_16_142057_621.jpg
    sight_2017_02_16_142203_644.jpg

    ProShot capture RAW > TIFF (likewise leaving in that setting). Opened in Fotor, slight straightening needed and then crop 5:7 out of the portrait 9:16 original.

    tiff-jpg_straighten_crop5to7.jpg

    Microsoft Camera.

    wp_20170216_14_16_21_pro.jpg

    Microsoft Camera, forced HDR.

    wp_20170216_14_18_12_pro.jpg
    editguy, libra89, mark233 and 3 others like this.
    02-16-2017 03:54 PM
  4. RumoredNow's Avatar
    A plague upon urban living. The most glorious sunset and I missed the best of the light looking for an uncluttered view. The Walmart parking lot and adjacent plaza were not the foreground one would hope for. When I came out of Wally World and saw the sunset I knew time was limited. I finally found an acceptable spot.

    So...

    This is ProShot RAW > TIFF, converted by Fotor to JPG.
    tiff-jpg.jpg

    Not quite right, none of the "pop" my eye saw. So while I was in Fotor I browsed some filters and finally settled on "Darken."
    fotor-darken.jpg

    There's the color, but the overall is much too dark. So I took the TIFF > JPG and went into Polar. I ended up changing things by 20.

    Exposure -20. Brightness/Vibrance/Saturation/Shadows/Highlights/Clarity all +20. Then on each of the colors of the subject (Red/Orange/Yellow/Blue) I increased Saturation +20 and decreased Luminance -20. I believe this makes it more in line with my memory of what my eye saw.
    tiff-jpg_tweak-20.jpg
    02-16-2017 08:12 PM
  5. RumoredNow's Avatar
    By the way... Open any of the above images full size and look in the extreme background. Here is a screencap from a 100% view of the TIFF file.

    capture02.png


    Seems to me that there is a wealth of clearly defined detail back there... And this in fairly low light/difficult light. There is nothing fundamentally wrong with the sensor on this camera. Remember the original capture was ProShot RAW (sensor) to TIFF (image file). It is basically a dump of the sensor data and largely untouched by algorithms. The closest look we get on this camera of what the lens saw before processing.

    We are looking at a sub 0.5MP image.
    capture01.png
    editguy, libra89 and mark233 like this.
    02-17-2017 11:48 AM
  6. fatclue_98's Avatar
    If successive camera app updates continually improve the imaging it's fair to say the hardware isn't the issue. I was one of the release date buyers and I've noticed the improvement firsthand. The softness has been drastically improved but white balance is still a problem.

    Edit: Almost forgot to mention that CamScanner on this phone is remarkably better than my 6S+.

    Sent from Alcatel Idol 4S with Windows via mTalk
    02-17-2017 12:02 PM
  7. RumoredNow's Avatar
    Sorry, I'll leave it alone after this... But the more I zoom in to that pic the more impressed I am.

    capture01.png

    Note that you can clearly distinguish the lights are lit on the farthest poles despite being washed in a very bright backlight. Check the discernible branches on the hedge, the amount of detail and reflection highlights on the shadowed vehicles with little direct lightsource and the visibility of the white parking slot stripes from a distance that is measured at 736.59 feet on Google Maps.
    libra89 and editguy like this.
    02-17-2017 02:35 PM
  8. editguy's Avatar
    proshot_20170217_131929.jpg
    There's a bee in there.
    libra89, RumoredNow and mark233 like this.
    02-17-2017 03:18 PM
  9. editguy's Avatar
    proshot_20170217_131639.jpg
    Last edited by editguy; 02-17-2017 at 06:27 PM.
    libra89, RumoredNow and mark233 like this.
    02-17-2017 03:22 PM
  10. darrell reimer's Avatar
    Has anyone had this problem with the IDOL 4S? I was getting this over and over on my Lumia 650. It's a problem between the camera/photo/sd card. Happens when i take a pic, then want to look at it, then go back to using the camera. The interplay gets all bogged down; the camera freezes; then the phone locks up and i have to force shut-down. I thought this was happening because of the lack of 650 RAM (only 1GB). Now...sadly, this happened today with my new phone:( Wow...even with 3.5 G, and reformatting my SD card from scratch).
    wp_ss_20170217_0001.jpg
    02-17-2017 08:56 PM
  11. RumoredNow's Avatar
    Click image for larger version. 

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    There's a bee in there.
    Got him.

    capture02.png
    libra89 and editguy like this.
    02-17-2017 09:23 PM
  12. RumoredNow's Avatar
    It's a problem between the camera/photo/sd card.
    For whatever reason... Since the debut of W10M the camera and SD card have never played well together.

    Now I just default to saving Pics and Vidz to internal. Then periodically I move them to PC, keep what I want, edit, etc. Any I want back on the phone go into SD after the fact...
    02-17-2017 09:25 PM
  13. editguy's Avatar
    Has anyone had this problem with the IDOL 4S? I was getting this over and over on my Lumia 650. It's a problem between the camera/photo/sd card. Happens when i take a pic, then want to look at it, then go back to using the camera. The interplay gets all bogged down; the camera freezes; then the phone locks up and i have to force shut-down. I thought this was happening because of the lack of 650 RAM (only 1GB). Now...sadly, this happened today with my new phone:( Wow...even with 3.5 G, and reformatting my SD card from scratch).
    Click image for larger version. 

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ID:	133948
    I get it all of the time on my Lumia 640. If you say yes it doesn't correct anything. It still keeps coming up.
    02-17-2017 10:10 PM
  14. mark233's Avatar
    Machining on an engine lathe. Auto ... no edits ... lighting is a mixture of ceiling LED's, fluorescent lamps on the machine.
    wp_20170218_08_05_22_pro.jpg
    02-18-2017 01:23 PM
  15. fatclue_98's Avatar
    Machining on an engine lathe. Auto ... no edits ... lighting is a mixture of ceiling LED's, fluorescent lamps on the machine.
    Click image for larger version. 

Name:	WP_20170218_08_05_22_Pro.jpg 
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    I appreciate the sharpness improvements as shown by the shavings. As I've mentioned before, white balance remains a problem. The rags and the pendant lights are blown out. Fix that WB and our beloved redheaded stepchild becomes a force to contend with.
    mark233, editguy, libra89 and 1 others like this.
    02-18-2017 04:30 PM
  16. editguy's Avatar
    I appreciate the sharpness improvements as shown by the shavings. As I've mentioned before, white balance remains a problem. The rags and the pendant lights are blown out. Fix that WB and our beloved redheaded stepchild becomes a force to contend with.
    I agree, and it's really a killer for video.
    libra89 and RumoredNow like this.
    02-18-2017 06:23 PM
  17. darrell reimer's Avatar
    I get it all of the time on my Lumia 640. If you say yes it doesn't correct anything. It still keeps coming up.
    Oh my....now i'm getting more error messages from the photo/camera apps:
    wp_ss_20170218_0001.png
    wp_ss_20170218_0002.jpg

    I'm just having the worst time with this phone's camera/photo performance. I really like everything else about this phone; it is awesome. But I can't believe the bad luck i'm having taking and editing pictures
    02-19-2017 01:31 AM
  18. darrell reimer's Avatar
    Try manually setting White Balance... Maybe "Sunny" would be best since the issue is compensating for all the reflected light off the snow.
    It seems like this camera has the most problems when the light is 'high overcast'. When editguy shot his car video, he had direct sunlight. Look at this video and see how the camera is 'fighting itself' to get the correct exposure.


    When i'm giving my students skiing lessons, i don't have time to tell them to 'stop and freeze' so that i can mess around with manual camera settings on my phone. I want to pull out my phone, hit the dedicated camera button (which is love!), and quickly 'point and shot' a couple of pics/vids; then the phone's back in my pocket, and we're on our way....

    I took the same video using my old ATIV SE and the same OS build and the same Microsoft camera app:
    Last edited by darrell reimer; 02-19-2017 at 05:51 PM.
    RumoredNow likes this.
    02-19-2017 01:00 PM
  19. mark233's Avatar
    02-19-2017 01:36 PM
  20. darrell reimer's Avatar
    Ok....this is the last time i complain about the camera...i promise;) Compare the IDOL pic with my old ATIV SE

    IDOL
    wp_20170219_18_49_53_pro.jpg


    ATIV SE
    wp_20170219_18_54_31_pro.jpg

    Look at the the detail in the bag of greens. The ATIV is much more detailed. Look at the washed out white backing tile. The IDOL has trouble with the white balance and focus. I know i'm being picky, but i've been spoiled with phones with great cameras, and the IDOL is having trouble keeping up....
    RumoredNow and greedo_greedy like this.
    02-19-2017 09:25 PM
  21. fatclue_98's Avatar
    This is the best I've been able to get in low light. Used Pro Shot all auto except for RAW sensor input and 4:3 aspect ratio. I thought for sure the flash would blow out the whatever those are but I was pleasantly surprised.




    Sent from Alcatel Idol 4S with Windows via mTalk
    02-19-2017 09:35 PM
  22. fatclue_98's Avatar
    For comparison's sake, I turned on the lights and used the stock camera app full auto and my 6S+. Just so you know, the colors are way off on the iPhone even though they may look "more pleasing". Quick note, the wall color is near dead-nuts accurate on the Pro Shot above.

    Stock



    iPhone




    Sent from Alcatel Idol 4S with Windows via mTalk
    Last edited by fatclue_98; 02-19-2017 at 10:24 PM.
    02-19-2017 10:14 PM
  23. RumoredNow's Avatar
    Ok....this is the last time i complain about the camera...i promise;) Compare the IDOL pic with my old ATIV SE

    Look at the the detail in the bag of greens. The ATIV is much more detailed. Look at the washed out white backing tile. The IDOL has trouble with the white balance and focus. I know i'm being picky, but i've been spoiled with phones with great cameras, and the IDOL is having trouble keeping up....
    No to quibble... OK maybe I am quibbling.

    Can you repeat using the same framing?

    The Idol 4S is held just a but higher up the side of the wall. You can see the light source under the cabinet above impinging on the lens...
    capture01.png

    Not so with the ATIV SE where the top of the frame is down just a bit...
    capture02.png

    In my experience just that small amount of tilt away from a strong light source can make a big difference with the same camera. In such lighting situations I have seen the white balance change greatly on screen and in the final pics with just a small change in tilt.
    editguy and darrell reimer like this.
    02-19-2017 10:41 PM
  24. editguy's Avatar
    It seems like this camera has the most problems when the light is 'high overcast'. When editguy shot his car video, he had direct sunlight. Look at this video and see how the camera is 'fighting itself' to get the correct exposure.
    It should be overcast here in the morning. If it is, I'll get out and see what I come up with.
    RumoredNow and darrell reimer like this.
    02-19-2017 11:44 PM
  25. editguy's Avatar
    It seems like this camera has the most problems when the light is 'high overcast'. When editguy shot his car video, he had direct sunlight. Look at this video and see how the camera is 'fighting itself' to get the correct exposure.
    Okay, here's a quick overcast video using the standard camera app, all auto settings except for focus being set to infinity (no HDR).
    If you haven't done so already, I think you should reinstall using WDRT. If that doesn't correct your problem, I think it must be hardware related.


    02-20-2017 12:49 PM
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