09-18-2017 10:11 PM
59 123
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  1. z8er's Avatar
    Hey Everyone,

    So my wife just got a TMOBILE unlocked Idol 4s that we brought over to ATT. Everything's working great, but she realized she cannot send or receive images. She can text just fine. I'm aware of certain MMS Apn settings, and have been trying all sorts of settings to see if I can get it to work. I have successfully been able to get it to work at sending images, but still not receiving. Anyone else having issues like this? Any help? Thanks!
    02-02-2017 01:44 PM
  2. RumoredNow's Avatar
    I'm on Cricket (which uses ATT towers)... Unlocked from T-Mo Idol 4S Windows.

    Initially it was fine. Now recently I've seen issues. I believe they revolve around image size. Note that the Idol 4S won't take 5MP images like Lumia's with huge MP shooters and the pics are all 16MP size. It might be a bug in W10M not resizing for MMS.
    z8er likes this.
    02-02-2017 02:04 PM
  3. PFSP's Avatar
    I am on Cricket as well, but bought mine through the Microsoft store, not T-Mobile. I have not noticed and issues yet and have received a video. We'll see if I get issues, hopefully not.
    RumoredNow and TgeekB like this.
    02-02-2017 03:26 PM
  4. z8er's Avatar
    I'm on Cricket (which uses ATT towers)... Unlocked from T-Mo Idol 4S Windows.

    Initially it was fine. Now recently I've seen issues. I believe they revolve around image size. Note that the Idol 4S won't take 5MP images like Lumia's with huge MP shooters and the pics are all 16MP size. It might be a bug in W10M not resizing for MMS.
    Interesting thought, thanks! Do you think that wouldn't allow for images to be received though? Also, like I said I was able to find APN settings that did get sending images to work. I then tweaked them to try and get receiving to work, which did not. Switched them back to the exact same settings that worked before, then it didn't work!! I'm lost.
    02-02-2017 06:04 PM
  5. nate0's Avatar
    It's possible that being if it's the t-mo variant it has a slightly different rom with different registry setting thus off setting items specific to T-Mobile i.e mms from what the unlocked model would have. It would not be the case on an unlocked model much like the 950 and 950 xl unlocked dual sim phones. I could be wrong but also take into account WDRT has two different models there. Might just want to peek at the fw versioning.
    RumoredNow, editguy and libra89 like this.
    02-03-2017 11:51 AM
  6. z8er's Avatar
    It's possible that being if it's the t-mo variant it has a slightly different rom with different registry setting thus off setting items specific to T-Mobile i.e mms from what the unlocked model would have. It would not be the case on an unlocked model much like the 950 and 950 xl unlocked dual sim phones. I could be wrong but also take into account WDRT has two different models there. Might just want to peek at the fw versioning.
    I'll definitely have to look into that. So if it is something like that, what would a solution be?
    Thanks!
    02-03-2017 02:38 PM
  7. z8er's Avatar
    Btw, there is definitely something fishy going on. I put her Sim into an ATT 950, same messaging issues. Hard Reset the 950, added in correct MMS APN settings, and everything worked. Put the Sim back in the Idol 4s, exact same APN settings. Sending images worked, not receiving. Now all the sudden sending images doesn't work again.....
    RumoredNow likes this.
    02-03-2017 02:40 PM
  8. RumoredNow's Avatar
    Now wondering what happens if you use WDRT to flash Open Market version to T-Mo handset...

    Theoretically everything is the same except the T-Mo firmware.
    z8er likes this.
    02-03-2017 03:52 PM
  9. editguy's Avatar
    Now wondering what happens if you use WDRT to flash Open Market version to T-Mo handset...

    Theoretically everything is the same except the T-Mo firmware.
    One way to find out, but it could be a killer.
    02-03-2017 04:31 PM
  10. RumoredNow's Avatar
    Package not available for this device
    02-03-2017 06:52 PM
  11. nate0's Avatar
    Flashing it might not work if the platformIDs don't match each other. Fyi. Meaning it would fail.
    02-03-2017 10:04 PM
  12. nate0's Avatar
    I'll definitely have to look into that. So if it is something like that, what would a solution be?
    Thanks!
    What apn settings are you using? Are you setting for both APNs mms and data?
    z8er likes this.
    02-03-2017 10:07 PM
  13. z8er's Avatar
    What apn settings are you using? Are you setting for both APNs mms and data?

    I've been experimenting with all sorts of different settings, but the only one that actually seems to work, at least for sending photos, are:

    apn-settings.jpg
    I've also tried changing the name to NXTGENPHONE, or RESELLER. also Tried IP4v6. Pretty much tried everything I've seen online that could be a solution. Might have to look into trying the WDRT. Thanks for the help guys!
    02-06-2017 01:15 PM
  14. nate0's Avatar
    I've been experimenting with all sorts of different settings, but the only one that actually seems to work, at least for sending photos, are:

    Click image for larger version. 

Name:	apn settings.jpg 
Views:	21 
Size:	84.1 KB 
ID:	133743
    I've also tried changing the name to NXTGENPHONE, or RESELLER. also Tried IP4v6. Pretty much tried everything I've seen online that could be a solution. Might have to look into trying the WDRT. Thanks for the help guys!
    I bet since no band 17 is available APN phone works best. I have used nxtgenphone on W10M devices using Band 17 and 30 flawlessly without using as mms. Did you try nxtgen phone only for LTE data without the mms? It could also be a registry setting in the T-Mobile variant where by that you need the mms apn.
    02-06-2017 02:54 PM
  15. nate0's Avatar
    I am sure you have used this before, but I reference it whenever I need.
    http://www.att.com/esupport/article....less/KM1062162
    Last edited by Nate W; 02-08-2017 at 01:06 PM.
    02-06-2017 02:57 PM
  16. z8er's Avatar
    I am sure you have used this before, but I reference it whenever I need.
    Program correct data settings for non-AT&T devices
    Thanks for the link, I have used those settings I think... but perhaps I'll try messing around with the settings a little more when I get home. Really appreciate the help, I'll keep you guys updated!
    02-06-2017 04:04 PM
  17. nate0's Avatar
    Thanks for the link, I have used those settings I think... but perhaps I'll try messing around with the settings a little more when I get home. Really appreciate the help, I'll keep you guys updated!
    No problem at all.

    If you have time and are able I'd like to know how her/your experiences with using this phone unlocked on AT&T go. I'm still contemplating getting this phone for use on AT&T.
    z8er likes this.
    02-06-2017 05:37 PM
  18. z8er's Avatar
    No problem at all.

    If you have time and are able I'd like to know how her/your experiences with using this phone unlocked on AT&T go. I'm still contemplating getting this phone for use on AT&T.
    For sure, will do! I'm thinking I want to try and reset it with WDRT. Is there any risk to bricking it that you guys know of?
    02-06-2017 05:58 PM
  19. nate0's Avatar
    There's little to no risk by resetting it with WDRT. Unless you unplug it half way through, lose power or something unexpected is about the only chance of bricking it with the tool that I know of.
    02-06-2017 09:34 PM
  20. RumoredNow's Avatar
    I continue having difficulties on Cricket. Now I can't send SMS, but I can receive. Everything was working fine for SMS and MMS, send and receive when I first got this phone and before that on my Lumia 650.

    I wonder if this has anything to do with AT&T shutting off 2G and repurposing those bands for 3G.

    Imma call Cricket tomorrow and see if I can get anywhere.
    libra89 likes this.
    02-06-2017 10:17 PM
  21. PFSP's Avatar
    I continue having difficulties on Cricket. Now I can't send SMS, but I can receive. Everything was working fine for SMS and MMS, send and receive when I first got this phone and before that on my Lumia 650.

    I wonder if this has anything to do with AT&T shutting off 2G and repurposing those bands for 3G.

    Imma call Cricket tomorrow and see if I can get anywhere.
    I'm on Cricket as well, bought my idol through the MS store online and not T-Mobile. I have not had issues as of yet. but here is a screenshot of my settings (I have no MMS APN defined) I don't know if this will help, but hopefully it is of some value to you.

    wp_ss_20170207_0001.jpg
    z8er likes this.
    02-07-2017 10:15 AM
  22. RumoredNow's Avatar
    In addition to SMS/MMS issues, I can not get new entries to stick in Quite Hours Breakthrough list.

    Just went Insider Release Ring to see if I can clear up one or both issues. Downloading 14393.726 right now...
    libra89 likes this.
    02-07-2017 11:01 PM
  23. z8er's Avatar
    Well officially stumped guys. I ended up resetting the phone using WDRT, the tmobile build. It wouldn't allow the me to download the open market version. Ended up with the same problem. Eternally messed with the APN settings. I'm able to get it to send images, just not receive. The settings that I'm using, which works for sending are:

    phone
    proxy.mobile.att.net
    80
    http://mmsc.mobile.att.net

    From what I kind find, these should work. I just don't understand why I can send, but can't receive? So weird. Oh well, off to call ATT.
    RumoredNow likes this.
    02-08-2017 11:41 AM
  24. nate0's Avatar
    Well officially stumped guys. I ended up resetting the phone using WDRT, the tmobile build. It wouldn't allow the me to download the open market version. Ended up with the same problem. Eternally messed with the APN settings. I'm able to get it to send images, just not receive. The settings that I'm using, which works for sending are:

    phone
    proxy.mobile.att.net
    80
    http://mmsc.mobile.att.net

    From what I kind find, these should work. I just don't understand why I can send, but can't receive? So weird. Oh well, off to call ATT.
    If at&t doesn't solve it via apn settings. I bet it's registry settings.
    02-08-2017 12:41 PM
  25. nate0's Avatar
    Well officially stumped guys. I ended up resetting the phone using WDRT, the tmobile build. It wouldn't allow the me to download the open market version. Ended up with the same problem. Eternally messed with the APN settings. I'm able to get it to send images, just not receive. The settings that I'm using, which works for sending are:

    phone
    proxy.mobile.att.net
    80
    http://mmsc.mobile.att.net

    From what I kind find, these should work. I just don't understand why I can send, but can't receive? So weird. Oh well, off to call ATT.
    I corrected my link from earlier as it did not seem to link to the correct page, or maybe it did..it did not work for me for some reason... but from your listing above have at&t verify if those mms settings work for both phone and nxtgenphone. Here is from the link I posted earlier off AT&T's site. It does not mention phone as the apn though.

    Cellular Data/Internet Access MMS
    Cellular Data/Internet Access
    APN: NXTGENPHONE
    Username: Not set
    Password: Not set
    Proxy Server: Not set
    Proxy Port: Not set
    APN type: IPv4v6

    MMS
    APN: NXTGENPHONE
    Username: Not set
    Password: Not set
    WAP Gateway: proxy.mobile.att.net
    WAP Gateway: Port80
    MMSC:http://mmsc.mobile.att.net[/url]
    Max Message Size: 600k
    IP type: IPv4v6
    RumoredNow and libra89 like this.
    02-08-2017 01:14 PM
59 123

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