Garbled Audio on Phone Calls?!

[DLong4]

Suddenly I see that my IDOL 4S has a problem with the phone call audio. The speaker is fine, but when I listen to the call as a regular phone, the audio is either very low volume or is very garbled. I've power recycled twice and get no resolution. Any pointers appreciated.

 

[mark233]

If it were me with this situation ... I'd factory reset and start anew with no back up. If your model is from T-Mobile and factory reset doesn't rectify the problem, I'd go with WDRT and start anew. If your model is an unlocked one (not originally from T-Mobile) I wouldn't go the WDRT route.
If all of that fails, then I would assume your device is defective.

 

[RumoredNow]

Did you just switch off and then on?

Tried Soft Reset? Hold the power button until it vibrates and reboots (about 10 seconds). First line of defense against glitches.

 

[DLong4]

Yes I had just powered the thing off and on before. With a soft reset just now, I get the same results. It is a T-Mobile variant, so the next step is to do a wipe tonight. Thanks!

 

[npoe]

I'm having the same problem. Did you fix it?