1. editguy's Avatar
    Since one of the last updates (I'm not on Insiders) I've had issues (issues I didn't have before) with the camera and reduced battery life. I don't know which update because my elderly mom has developed dementia issues that I've had to deal with so I just recently noticed. My photos have been hazy and have lost detail (not that the camera ever excelled at detail). Here's an example followed by a similar pic from my seven years old Nokia N8:

    wp_20170902_13_54_31_pro.jpg
    09022017280.jpg

    It's sad that a seven year old phone camera is producing that much better pics.

    My battery life has begun to not make it through the day whereas I never had that problem before. Has anyone else had these issues?
    09-02-2017 04:29 PM
  2. TgeekB's Avatar
    I don't have those issues because I don't turn mine on anymore. Paperweights don't have technical issues.

    I was hyped when I bought that phone. One of the worst purchases I ever made. Good luck my friend.
    09-02-2017 05:23 PM
  3. editguy's Avatar
    Funny, but other than the camera I've had really good luck with the phone. And until recently I had excellent battery life
    pedrojustice likes this.
    09-02-2017 10:23 PM
  4. Elky64's Avatar
    Funny, but other than the camera I've had really good luck with the phone. And until recently I had excellent battery life
    Have you tried a hard reset to see if that would rectify your problem? Think this is your only choice to eliminate it being a software issue.
    pedrojustice likes this.
    09-02-2017 11:13 PM
  5. pedrojustice's Avatar
    My phone is working nice but the finger print scanner has been turned off by Microsoft for unlocking the phone, it still works for authentication for purchases,etc. I'm very happy with this phone , maybe you should hard reset yours . My pictures are very decent. Good luck!!!
    09-03-2017 08:24 PM
  6. mark233's Avatar
    Here's what my devices are recording (L950 vs. Idol 4s)

    Idol 4s
    idol.jpg

    L950
    950.jpg

    Not seeing haziness ... battery life still really good, too. Latest Production build. No Insider.
    Last edited by mark233; 09-03-2017 at 10:00 PM.
    RumoredNow and Philip Hamm like this.
    09-03-2017 09:41 PM
  7. Chubbynaga's Avatar
    Mine is fine too. Try hard reset, than recovery if need to as last resort. Then, call Alcatel for replacement.
    09-03-2017 10:48 PM
  8. digitaldd's Avatar
    The only hardware issue I've heard a few times with the Idol 4S is the fingerprint sensor dying.
    09-06-2017 12:28 PM
  9. Chubbynaga's Avatar
    Updated mine to latest Fast ring, and yes, fingerprint sensor doesn't wake up the phone. Hopefully fix is in the way.
    09-06-2017 09:55 PM
  10. editguy's Avatar
    Thanks for the suggestions. Since neither issue keeps me from using the phone, I've had to put off doing anything about it (like hard reset) because I have more pressing issues with my mom.
    fatclue_98 likes this.
    09-07-2017 02:54 PM
  11. fatclue_98's Avatar
    Thanks for the suggestions. Since neither issue keeps me from using the phone, I've had to put off doing anything about it (like hard reset) because I have more pressing issues with my mom.
    I'm so sorry about your mom. I can't begin to imagine what it's like for you. Godspeed my friend.
    editguy likes this.
    09-07-2017 06:58 PM
  12. editguy's Avatar
    Thank you. I appreciate your kind words. It's been a rough ride and I don't know where or when it will end. The possible loss of my home is one of the issues, but I will work through them one day at a time
    Philip Hamm likes this.
    09-08-2017 12:20 AM

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