Urgent Attention

[searchmysoul4real]

I upgraded my tablet Samsung galaxy note 8.0 WiFi only after which the muilti window, (multiple widgets, shortcuts, wake up in lock screen, set wakeup command from setting under lockscreen) were disabled and sometimes the touch screen will not work until I use the styl pen. All these problems were not there before the upgrade. PLEASE WHAT CAN I DO?

 

[Microsoftjunkie]

Do those tablets have a "soft" reset? I'm afraid you night need to factory reset.

 

[searchmysoul4real]

Do those tablets have a "soft" reset? I'm afraid you night need to factory reset.

I don't know whether there is soft reset, I don't mind if you can put me through.

 

[Microsoftjunkie]

I copied this from a website....


*How to Soft Reset or Reboot or Restart SAMSUNG GALAXY NOTE 8 GT-N5100 & GT-N5110 ?

*For doing soft reset or restart SAMSUNG GALAXY NOTE 8 GT-N5100 (510), press and hold the POWER BUTTON until LCD appear menu to restart or turning off. Choose Reboot or Restart then the SAMSUNG GALAXY NOTE 8 GT-N5100 (510) will doing the soft reset. This is safe because the process will not erase or wipe any important data.



#Option 1, Hard Reset SAMSUNG GALAXY NOTE 8 GT-N5100 & GT-N5110 with software menu:

If we can access the LCD menu, do with this step
1.Turn on SAMSUNG GALAXY NOTE 8 GT-N5100 (510)
2.Make sure you already backup the important data
3.Go to menu: Setting > Backup and reset > Factory Data Reset > Reset device
4.Choose : Erase Everything
5.The SAMSUNG GALAXY NOTE 8 GT-N5100 (510) will doing the factory data reset.



#Option 2, Hard Reset SAMSUNG GALAXY NOTE 8 GT-N5100 & GT-N5110 with Hardware Key Button:
1.Turn off SAMSUNG GALAXY NOTE 8 GT-N5100 (510)
2.Make sure the important data already backup
3.Make sure tha battery fully charge
4.Press and Hold together Volume Up Button + Home Key Button + Power Button for several seconds
5.You will see the menu appear in the SAMSUNG GALAXY NOTE 8 GT-N5100 (510) screen
6.Choose at menu Wipe Data / Factory Reset with Volume Up or Down to navigate
7.Press Power Key to select or enter.
8.Select Delete User Data



#Option 3, Hard Reset SAMSUNG GALAXY NOTE 8 GT-N5100 & GT-N5110 with secret code key:
1.Turn on SAMSUNG GALAXY NOTE 8 GT-N5100 (510)
2.Backup your important data
3.Dial *2767*3855#
4.Please be careful, because all data will removed from SAMSUNG GALAXY NOTE 8 GT-N5100 (510) when access that code.

Please be careful before doing master reset with step above, because all data and installed applications will be wipe and erase after performing hard reset.

 

[searchmysoul4real]

I have done that and the only problem that remain now is the touch screen that can't work sometime except with the use of s-pen.