1. Paul Foulkes's Avatar
    I seem to be having a problem just recently synching my outlook contacts in to my Google contacts app. Previously it was working but now it has failed.
    I'm using a Nokia 8 with the MS launcher.
    Just can't synch contacts across. The app now only shows my Google account. It says my Outlook/Live account is connected, but the contacts are not seen.
    Any ideas?
    07-08-2018 10:19 AM
  2. libra89's Avatar
    Check your permissions with the app to be sure that the contacts permission is turned on with Gmail and with the launcher.
    Paul Foulkes likes this.
    07-08-2018 12:43 PM
  3. Paul Foulkes's Avatar
    I think the problem is within Launcher. Where is the permissions and sync button?
    07-13-2018 08:51 AM
  4. libra89's Avatar
    I think the problem is within Launcher. Where is the permissions and sync button?
    Go to settings->apps->microsoft launcher and scroll to permissions.
    As for the sync, try going to settings->accounts and check the time it was last synced.
    07-13-2018 11:44 AM
  5. Paul Foulkes's Avatar
    Woohhoo. Eventually found the button to switch on.
    In MS Launcher settings, Accounts area, then touch the account name to open a new window. There is sync contacts button.
    libra89 likes this.
    07-15-2018 12:48 PM
  6. libra89's Avatar
    Woohhoo. Eventually found the button to switch on.
    In MS Launcher settings, Accounts area, then touch the account name to open a new window. There is sync contacts button.
    Glad to hear that it worked out!
    07-16-2018 10:28 AM

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