1. nanabite's Avatar
    I've just released my first big app for Windows Phone. It's a client app for the popular Kayako help desk ticketing system. I initially started developing the app independently, but it was picked up part way through development by Kayako and I've now released it as the official Kayako Mobile app for Windows Phone!

    I've been working to create the most natural and native-feeling experience possible for managing support requests on the phone - I'd love to hear your feedback. I know that few people will actually be able to use the app (you need to be a Kayako customer), but hopefully you can get a good idea from the screenshots.

    The below is from the official blog post at Bringing the Helpdesk to Windows Phone | Kayako Blog

    Kayako Mobile for Windows Phone is now available in the Windows Phone Marketplace.



    Full ticket management on-the-go

    Kayako Mobile delivers a full ticket management experience to your Windows Phone. Theres support for ticket macros, ticket notes, time tracking logging and ticket list pinning.

    Full support for ticket filters (saved searches) keeps a dynamic list of the tickets that you want to keep on the front of your screen. Advanced searching makes little work of digging deep into the helpdesk, with searches performed on the helpdesk itself for better speed and accuracy.

    Click on the app shots below to check out Kayako Mobile.



    Pin ticket lists for an up-to-date helpdesk overview with Live Tiles



    Kayako Mobile takes full advantage of a fantastic Windows Phone feature, Live Tiles. You can pin ticket departments and dynamic ticket filters to your phones home screen, to mark and enable quick access to to important tickets and ticket lists.

    Live Tiles automatically update, indicating when new tickets arrive and how many are yet to be resolved within that ticket list. Want to glance at your helpdesk? Just unlock your phone and youre presented with an overview of the tickets and departments which matter to you.

    Get Kayako Mobile for Windows Phone



    Kayako Mobile is available in the Windows Phone Marketplace. Click on the button above, or search for Kayako.
    Thanks!
    Adam
    01-19-2012 08:33 PM
  2. TheWeeBear's Avatar

    Thanks you for sharing your app with us.

    And welcome along to WPCentral nanabite. :)
    01-20-2012 04:17 AM
  3. nanabite's Avatar
    welcome along to WPCentral nanabite. :)
    Thanks :) It's a great site - I read it every day and listen to the podcast religiously. Glad to be part of the community.
    TheWeeBear likes this.
    01-20-2012 05:44 AM
  4. wind27382's Avatar
    design looks solid and very clean.
    01-20-2012 04:53 PM

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