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  1. Optiplex330's Avatar
    Uninstalling may help. I have no idea, but this is not app bug.
    Also there is no limit on how many times you can reinstall an app
    I uninstalled and now I can't reinstall. May be you need to check with MS on this? This is a very valuable apps and I certain needed it. Thanks
    10-30-2013 05:33 AM
  2. Ray Adams's Avatar
    You should contact MS support about it. Could be a bug with your account or something else.
    10-30-2013 05:45 AM
  3. Optiplex330's Avatar
    You should contact MS support about it. Could be a bug with your account or something else.
    Yes, it's a account bug and that has been sorted out. I re-install the apps and sending of files by email is still not working and asking me to check email setting.
    10-30-2013 10:33 AM
  4. Ray Adams's Avatar
    I suggest you to try different emails.
    I've tested this on hotmail, outlook.com, no problems at all.
    10-30-2013 02:46 PM
  5. Optiplex330's Avatar
    I suggest you to try different emails.
    I've tested this on hotmail, outlook.com, no problems at all.
    Sorry, I don't quite understand.

    I tried to send a tiny file to both my Yahoo and Gmail email address and both couldn't get through. I do not use hotmail.

    In the Setting/SMTP setting, I have
    smtp.live.com
    587
    My Microsoft Live username
    Password
    Are these correct?
    10-30-2013 07:11 PM
  6. Ray Adams's Avatar
    Sorry, I don't quite understand.

    I tried to send a tiny file to both my Yahoo and Gmail email address and both couldn't get through. I do not use hotmail.

    In the Setting/SMTP setting, I have
    smtp.live.com
    587
    My Microsoft Live username
    Password
    Are these correct?
    Yes, correct.
    Should be no problem with it as I use the same settings.

    What language/region do you set on your phone?
    10-31-2013 03:32 AM
  7. Haigs's Avatar
    Sorry, I don't quite understand.

    I tried to send a tiny file to both my Yahoo and Gmail email address and both couldn't get through. I do not use hotmail.

    In the Setting/SMTP setting, I have
    smtp.live.com
    587
    My Microsoft Live username
    Password
    Are these correct?
    Select gmail from predifined servers and dont forget to add @gmail.com with gmail username. For example if your email is optiplex@gmail.com you should enter optiplex@gmail.com and not optiplex.
    Just tested sending a file and its working for me.
    10-31-2013 03:54 AM
  8. Optiplex330's Avatar
    Yes, correct.
    Should be no problem with it as I use the same settings.

    What language/region do you set on your phone?
    In SMTP setting, I have
    smtp.live.com
    587
    Username This would be optiplex@live.com that I use to accesss Window Store and not my usual optiplex@yahoo.com, right?



    Language is English
    Region is Malaysia
    10-31-2013 05:09 AM
  9. Ray Adams's Avatar
    optiplex@live.com if this is your email, used in phone as primary MS account, then use it.
    10-31-2013 06:48 AM
  10. Optiplex330's Avatar
    optiplex@live.com if this is your email, used in phone as primary MS account, then use it.
    It just wouldn't work. Could there be something else we overlooked?

    My email is optiplex@yahoo.com

    optiplex@live.com is just my log in for Window Store.

    I tried both but none worked.
    10-31-2013 10:22 AM
  11. Ray Adams's Avatar
    It just wouldn't work. Could there be something else we overlooked?

    My email is optiplex@yahoo.com

    optiplex@live.com is just my log in for Window Store.

    I tried both but none worked.
    Do you have email configured for live.com account on your phone? Can you receive e,mails to this account?
    10-31-2013 12:10 PM
  12. Optiplex330's Avatar
    Do you have email configured for live.com account on your phone? Can you receive e,mails to this account?
    Yes, I can send and receive my yahoo email on this phone.

    But I notice something. When log onto

    http://commerce.microsoft.com

    I saw at the top right hand, it says I have a GB and a MY account. I don't know why there are 2 there. Does that has any significant?
    10-31-2013 06:41 PM
  13. Ray Adams's Avatar
    I am talking about live.com, not yahoo.
    If yahoo is your primary email, then you have to setup it in PFM to use for sending
    11-01-2013 02:44 AM
  14. Optiplex330's Avatar
    I am talking about live.com, not yahoo.
    If yahoo is your primary email, then you have to setup it in PFM to use for sending
    What's that? Care to give me step-by-step procedure to set that up? Thanks
    11-01-2013 03:58 AM
  15. Ray Adams's Avatar
    How did you set your yahoo in Windows phone?
    11-01-2013 04:01 AM
  16. Optiplex330's Avatar
    How did you set your yahoo in Windows phone?
    To be totally frank, I couldn't exactly recall. All I did when I got my new phone was, I just follow the instruction that's being displayed when first switching it on. Since then, I have not tried to set up any other email account.

    My vague memory tells me, I selected Yahoo, entered my username and password and that's all.

    Sorry
    11-01-2013 04:41 AM
  17. Ray Adams's Avatar
    In this case you should check Yahoo web site on how to setup Yahoo SMTP email. They should provide you URL to server, port number, SSL required or not.
    11-01-2013 04:51 AM
  18. Optiplex330's Avatar
    I finally got it working but could only for small sized file. I tried sending a file of <3MB and it failed. Is there a limit to attachment size?

    The setting I used was:
    Mail Server: smtp.mail.yahoo.com
    Require SSL
    Port 465
    11-01-2013 05:24 AM
  19. Ray Adams's Avatar
    No limits in app itself.
    11-01-2013 05:47 AM
  20. Optiplex330's Avatar
    Hi
    I notice one of the larger (>1MBs) PDF files containing photos has some problem after being unpacked into phone memory. The texts are fine but some of the photos are missing. Is PFM's unpacking not compatible with any PDF created by any particular version of Acrobat Professional? Thanks
    11-03-2013 10:36 AM
  21. Ray Adams's Avatar
    Pdf unpacking? What is it?
    11-03-2013 10:41 AM
  22. Optiplex330's Avatar
    1. I compress my pc files using rar. I ddouble checked files in this rar are fine.
    2. I transfer rar to sd card
    3. I transfer the rar to phone memory
    4. I unpack. Some photos in the pdf files are missing. Seems like during the unpacking, some photos went missing.
    Please advise.
    11-03-2013 05:38 PM
  23. Ray Adams's Avatar
    Check this file with Adobe reader, not with internal preview.
    11-03-2013 06:28 PM
  24. Optiplex330's Avatar
    Check this file with Adobe reader, not with internal preview.
    Didn't know one can have a choice of PDF reader. Thanks for info.

    I tried and yes, Abode Reader can display the photos but not the PFM's own PDF reader.
    11-03-2013 08:50 PM
  25. Optiplex330's Avatar
    Hi.
    I have another request. When sending a file from phone using email through PFM, we need to manually enter the recipient's email address. Would it be possible to extract the recipient's email address from phone contact? I am sure not many of us could remember other people's email address off hand.
    11-06-2013 04:07 AM
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