1. MadSci2's Avatar
    It's very clear that as of the holidays I am no longer having any App update notices sent to my phone. For the last year they have come at a fairly regular, and daily pace. Now I haven't heard anything for a month, and many of my Apps have bee out of date, some for weeks.

    I have searched the Web and the Microsoft site, but as usual I can't find a contact for support for the Marketplace. In fact, Microsoft's Windows Phone page says that I should contact AT&T or HTC for support. Riiiight.. Doesn't Microsoft supply the update notices for Apps?

    Can anyone provide a link or email or other means to contact MSoft to research this issue? Say what you like about the Marketplace for WM, but awful as it was, they at least provided you with an email for Support.

    Thanks in advance!

    MadSci
    01-25-2012 08:03 PM
  2. jimski's Avatar
    You can try tweeting @WinPhoneSupport. They seem to be pretty responsive. Btw. No problem her receiving updates. At least one every day or two. But with 200 apps, that's expected.

    Sent from my HTC Surround using Board Express
    01-25-2012 11:34 PM
  3. MadSci2's Avatar
    Thanks Jimski - I'll give them a try :-)

    Sent from my PI39100 using Board Express
    01-26-2012 07:24 AM
  4. welsbloke's Avatar
    It's very clear that as of the holidays I am no longer having any App update notices sent to my phone. For the last year they have come at a fairly regular, and daily pace. Now I haven't heard anything for a month, and many of my Apps have bee out of date, some for weeks.

    I have searched the Web and the Microsoft site, but as usual I can't find a contact for support for the Marketplace. In fact, Microsoft's Windows Phone page says that I should contact AT&T or HTC for support. Riiiight.. Doesn't Microsoft supply the update notices for Apps?

    Can anyone provide a link or email or other means to contact MSoft to research this issue? Say what you like about the Marketplace for WM, but awful as it was, they at least provided you with an email for Support.

    Thanks in advance!

    MadSci
    I do not want to give to many trade secrets away but you have powered the phone on and off right?

    Joking aside I had an issue with the marketplace always saying things needed updating but updating nothing and it needed a quick reboot to fix.
    01-26-2012 10:24 AM
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