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05-30-2014 07:27 PM
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  1. Sentient Golf Ball's Avatar
    I experienced the same, and a soft reset of my 520 seemed to fix it.
    02-25-2014 09:36 AM
  2. luis_banda's Avatar
    Thanxs for your answer, but the problem didn't get solve. I had written to whatsapp but didn't receive an answer yet.
    02-25-2014 01:42 PM
  3. Paveen Kumar T's Avatar
    I used to face same issue on my Lumia 720. It got resolved after i did a hard reset of my phone.

    -- Praveen
    02-25-2014 11:37 PM
  4. shmsnh's Avatar
    Thanxs for your answer, but the problem didn't get solve. I had written to whatsapp but didn't receive an answer yet.
    This might sounds silly, but is your date and time set up properly? Your push notifications should be working since you've reinstalled the app and done a soft reset (press and hold volume down and power keys until the phone vibrates). Are push notifications working for other apps?
    02-26-2014 01:22 AM
  5. pranayhotkar's Avatar
    Does anyone know ,When is the latest private beta version of whats app gonna go public?
    02-26-2014 03:23 AM
  6. bssnik's Avatar
    Does anyone know ,When is the latest private beta version of whats app gonna go public?
    when it's ready
    02-26-2014 05:52 AM
  7. pranayhotkar's Avatar
    when it's ready
    even i could have figured as much :/
    02-26-2014 07:06 AM
  8. Jonathanmr7's Avatar
    Men im sick of this! i want this damn update or something fix the crash! :( the WA Team for Windows phone are snails? hate this!! ;c
    im using migram beta and never crash!! so WTF Whatsapp? a beta for a developer is better than a WA Team?? :@
    Last edited by Jonathanmr7; 02-26-2014 at 11:01 AM.
    02-26-2014 08:02 AM
  9. luis_banda's Avatar
    This might sounds silly, but is your date and time set up properly? Your push notifications should be working since you've reinstalled the app and done a soft reset (press and hold volume down and power keys until the phone vibrates). Are push notifications working for other apps?
    Yes, I also checked that. It's quite strange. I contacted also Windows Phone Support, but the developer should be the one that may have a clue of the problem.

    Would wait for the response. I'm quite sure that the solution may be quite simple. I would tell you about it.

    Greets
    02-26-2014 08:15 AM
  10. Dreamspell's Avatar
    Since December:

    Me:
    I am not getting push notifications on time when the phone is locked/on standby. Most times I don't realize I have messages until I open whatsapp, or I get push notifications 5 to 30 mins late. I have the whatsapp background task enabled, and I have WiFi set to be on even when the screen times out. I have also soft-reset my Lumia 720 but still suffer from delayed push notifications. I have noticed that if whatsapp is closed I will get push notifications quicker, but still sometimes 3-5 minutes late. Having whatsapp minimized causes push notifications to delayed from 3 to 30 mins.
    WhatsApp support:
    Thanks for your message. Sorry for the delay! We have received many emails recently, and we do our best to answer them all. Thank you for your patience.

    Sorry for the inconvenience. This is a known issue and we are doing our best to improve WhatsApp in a future update.

    If you are having difficulty receiving notifications, your phone may not be configured correctly.

    Please see this FAQ article for a list of detailed troubleshooting steps: WhatsApp FAQ - How come I dont get WhatsApp notifications?

    For Windows Phone 8 users, please also check the following:

    In Windows Phone settings > lock screen > Choose apps to show quick status: WhatsApp
    In Windows Phone settings > WiFi > Advanced > Please check on "Keep WiFi on when screen times out"
    Me:
    I have checked those 2 things and they are set up properly. WhatsApp used to receive notifications perfectly before, and I haven't changed any settings. The only thing that has changed was that I updated to the GDR3 preview, so you might want to look into the possibility that it could be a bug with GDR3.

    This issue persists with the latest version.
    WA support:
    Hi,

    Sorry for the inconvenience. This is a known issue and we are doing our best to improve WhatsApp in a future update.

    Please let me know if you have any other questions or feedback.
    sharmakartik93 likes this.
    02-26-2014 08:25 AM
  11. Anas Mansoor's Avatar
    I have Lumia 925 and before the global outage of whatsapp it was working fine but now i am facing this notification issue in my phone, it doesnt notify me when i get a message until i open whatsapp!!
    02-26-2014 09:07 AM
  12. idavism's Avatar
    when is the new update going to be release?
    02-26-2014 11:35 AM
  13. ttsoldier's Avatar
    when is the new update going to be release?
    tomorrow
    02-26-2014 11:55 AM
  14. Arpit Mittal's Avatar
    what is the source or you are saying for just joke or hoax
    tomorrow
    02-26-2014 12:44 PM
  15. shmsnh's Avatar
    what is the source or you are saying for just joke or hoax
    The Gullible Times
    Himanshu Chowdhary likes this.
    02-26-2014 12:58 PM
  16. Himanshu Chowdhary's Avatar
    the gullible times
    xd
    02-26-2014 01:01 PM
  17. Arpit Mittal's Avatar
    The Gullible Times
    can you tell what will be include in update?
    02-26-2014 01:13 PM
  18. Himanshu Chowdhary's Avatar
    can you tell what will be include in update?
    heheh do you trust gullible times lol , I don't
    02-26-2014 01:17 PM
  19. Arpit Mittal's Avatar
    heheh do you trust gullible times lol , I don't
    I am from India & I didn't heard about gullible times as it trustworthy or not.
    02-26-2014 08:39 PM
  20. Himanshu Chowdhary's Avatar
    I am from India & I didn't heard about gullible times as it trustworthy or not.
    me too , gullible times does not exist :D
    moreover he was trying to say that you are easily deceived
    shmsnh likes this.
    02-26-2014 09:10 PM
  21. Cesar Gomez Hernandez's Avatar
    02-27-2014 07:06 PM
  22. lhvalentim's Avatar
    Hi all, 3 days ago I got a 920 but since then I can't activate whastapp, I don't recive the sms with the activation code. I recive other sms as normal. My friend with his new 520 received the sms.... Im trying to activate but sms never come... Someone can help?
    02-27-2014 09:34 PM
  23. akgarg's Avatar
    hey.. i have just now reset my l520.. while re-installing whatsapp no notification regarding restoring came.. Is there any miraculous way by which i can restore my whatsapp chat?
    02-28-2014 02:46 AM
  24. Cesar Gomez Hernandez's Avatar
    02-28-2014 08:11 AM
  25. Vishesh Garg's Avatar
    i am not able to customize whatsapp notification tone in my nokia lumia 625. please do something. i heard in beta version there is notification settings but beta version is now unavailable. please do something.
    02-28-2014 10:57 AM
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