1. TrustySnooze's Avatar
    So I've gotten my new Lumia 928 and when I went into my purchase history, some of the apps are not there. I downloaded both "Stop the Music!" and "MetroTube" when they were free but now they're not even showing up in my purchase history. Is there a solution to this? Should I contact customer support or should I just buy them?
    06-13-2013 12:21 PM
  2. crash1989's Avatar
    You should find a re-install button or link. Do you not see that?
    Another silly question, have you signed in with the same microsoft account?

    You can find your purchase history in you microsoft windows phone account.
    Check here
    https://www.windowsphone.com/en-us/my/purchase-history

    If you can't find them contact support
    06-13-2013 02:39 PM
  3. cybodroid's Avatar
    If they went from being free to paid then technically it's not the same app anymore (as far as the servers are concerned). The original address that you downloaded them from has been removed and new locations were made to download the paid versions now:

    Metrotube | Windows Phone Apps+Games Store (United States)

    Stop the Music! | Windows Phone Apps+Games Store (United States)

    I suppose can can 'Try' them first if you don't want to buy-- or just hang onto the free versions but never receieve any updates.
    06-13-2013 06:14 PM

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