1. Derek Sampson's Avatar
    I am having no success setting up my work email on my windows phone. It keeps syncing and never stops.

    It was working until about a week ago, then syncing went on for about 24 hours. I deleted the account and have been trying to add it back ever since with no success.

    Any help would be greatly appreciated??

    01-26-2014 10:22 AM
  2. gapost's Avatar
    I think we need a little more information. Is it an Exchange account? POP or IMAP account or webmail like google?
    01-26-2014 10:29 AM
  3. Derek Sampson's Avatar
    it is an IMAP account. It is not an exchange account.
    01-26-2014 10:39 AM
  4. gapost's Avatar
    Well, it's a matter of getting your server names correct. Maybe something changed with your server or imap isn't working now. If you put in the email settings and they don't work, you may need to talk to your network admin or look online for the imap settings your ISP is using.

    Personally, before I went to Office 365 Exchange, I used nuevasync.com for my imap email and it worked great. It does cost about $30/year, but it basically makes your imap email like exchange and come in like push email.
    01-26-2014 12:02 PM
  5. Derek Sampson's Avatar
    1I have checked and double checked my server names and they are correct. In fact, my email account does start to sync, when I open the account it says it is syncing at the top of the screen and I some of the emails are visible. This tells me that the settings are correct. I get this error after I restart the device 80072F30.

    Where do you install the neuvasync.com?
    01-26-2014 12:24 PM
  6. gapost's Avatar
    Nuevasync is not software. It's a website that will make your imap real push mail because that option is not available on Windows Phone. Sorry, don't know why yours won't sync all the way.

    You could also add your imap account in outlook.com and send it to it's own folder and then put that folder on your phone as a live tile. That works good.
    01-26-2014 04:12 PM
  7. Derek Sampson's Avatar
    Thank you gapost.

    I am using Neuvasync.com and it is working smoothly....
    01-26-2014 08:39 PM

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