1. Lance_WPCentral's Avatar
    Hey guys,

    Is there any way where in we can delete the payment info stored at the Windows phone store? I tried the Edit payment info link but it only allows to modify details of the existing card. It doesn't allow to delete the credit card.
    01-31-2014 12:21 AM
  2. Laura Knotek's Avatar
    • ▼Why do I get an error when I try to delete a card?
      Payment cards that are set up on your Microsoft account for app and music purchases can't be deleted directly from your phone. If you see an "Additional action required" error after trying to delete a card, try the following:

      1. Go to https://commerce.microsoft.com and sign in using the same Microsoft account you use on your phone.
      2. Click Payment options, and then click the card you want to delete.
      3. Click Remove, and then follow the instructions to delete your card.
      4. Go back to your phone. In Wallet, tap More , and then tap Refresh.
        This will sync your Wallet cards with your Microsoft account. When it's finished, you'll see "Attention required" near the card in your Wallet.
      5. Tap and hold the card, and then tap Delete.




    Wallet FAQ | Windows Phone How-to (United States)
    Lance_WPCentral likes this.
    01-31-2014 12:26 AM
  3. cuwe's Avatar
    Also , you cannot delete your card when all of your purchase is still ongoing .
    01-31-2014 12:44 AM
  4. Lance_WPCentral's Avatar
    Thanks a lot Laura for the detailed steps. I successfully deleting the card that had expired. Appreciate your time and help. :)
    Laura Knotek likes this.
    01-31-2014 12:48 AM
  5. Laura Knotek's Avatar
    Thanks a lot Laura for the detailed steps. I successfully deleting the card that had expired. Appreciate your time and help. :)
    You're welcome Lance. I'm glad it helped.
    Guytronic likes this.
    01-31-2014 01:31 AM

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