Greetings WP Central users!
I have the following problem and hope someone can offer some guidance and advice.
After purchasing my Nokia Lumia 920, I was so impressed with the Mix Radio service that I decided to register and pay for the Mix Radio+ upgrade. It works perfectly fine while I am in WiFi range and even for a period of time (roughly 30 minutes) after leaving WiFi range. After that, however, when I go to check the account settings, it shows I am logged out of the Mix Radio account. As if that weren't bad enough, the offline mixes I had previously downloaded don't open when I select them. Once I move back into a WiFi range (and the Mix Radio account logs back in by itself), I can once again use the offline mixes.
In the first place, I'm confused why the account has to log out once I leave WiFi range, thinking at that point that I am a basic user without having upgraded. But, secondly, even if the account logs out, I had the understanding from the Nokia Mix Radio promotional information that I would be able to listen to offline mixes in, you know, "offline" or "out of WiFi" status.
Frankly, if this doesn't work the way it should, why am I paying for the Mix Radio + feature.
Has anyone else had this happen to them? If so, have you found a fix or workaround? Should I uninstall and reinstall the Mix Radio app?
Your thoughts and recommendations are greatly appreciated.
Best regards.
I have the following problem and hope someone can offer some guidance and advice.
After purchasing my Nokia Lumia 920, I was so impressed with the Mix Radio service that I decided to register and pay for the Mix Radio+ upgrade. It works perfectly fine while I am in WiFi range and even for a period of time (roughly 30 minutes) after leaving WiFi range. After that, however, when I go to check the account settings, it shows I am logged out of the Mix Radio account. As if that weren't bad enough, the offline mixes I had previously downloaded don't open when I select them. Once I move back into a WiFi range (and the Mix Radio account logs back in by itself), I can once again use the offline mixes.
In the first place, I'm confused why the account has to log out once I leave WiFi range, thinking at that point that I am a basic user without having upgraded. But, secondly, even if the account logs out, I had the understanding from the Nokia Mix Radio promotional information that I would be able to listen to offline mixes in, you know, "offline" or "out of WiFi" status.
Frankly, if this doesn't work the way it should, why am I paying for the Mix Radio + feature.
Has anyone else had this happen to them? If so, have you found a fix or workaround? Should I uninstall and reinstall the Mix Radio app?
Your thoughts and recommendations are greatly appreciated.
Best regards.