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  1. RonV42's Avatar
    Last week I had no problem recording video with the Nokia Camera App on my Lumia 925. Today I tried, went to the camera mode and tried to start, the button would turn green momentarily and then nothing would happen, I switched to picture mode and it took pictures just fine, switch back to video and the same thing happened. I exited the Nokia camer and went to the default camera and was able to take videos.

    I have tried rebooting the phone, un-installing, re-installing the Nokia Camera App and still cannot record videos. I have about 4 GB of storage free on the phone so I don't know what can be going on.

    Any suggestions?
    04-13-2014 08:20 PM
  2. Daniel Ratcliffe's Avatar
    Hmm, I'm not entirely sure what's going on. Can you tell us your OS version and firmware version (a screenshot of your about page with the "more information" button pressed should work)? For example: https://onedrive.live.com/?cid=3a445...CAC%217446&v=3
    Last edited by Daniel Ratcliffe; 04-13-2014 at 08:57 PM. Reason: Linking photo due to the sheer size of it.
    Laura Knotek likes this.
    04-13-2014 08:54 PM
  3. RonV42's Avatar
    It started working this morning...very strange. I didn't do anything after trying the steps that I reported and just left the phone sit idle over night. Very strange. Thanks for the reply.
    04-14-2014 02:11 PM
  4. Narada93's Avatar
    I'm having the same issue now, same phone
    03-22-2016 04:24 AM
  5. Dave Pereyra's Avatar
    Last week I had no problem recording video with the Nokia Camera App on my Lumia 925. Today I tried, went to the camera mode and tried to start, the button would turn green momentarily and then nothing would happen, I switched to picture mode and it took pictures just fine, switch back to video and the same thing happened. I exited the Nokia camer and went to the default camera and was able to take videos.

    I have tried rebooting the phone, un-installing, re-installing the Nokia Camera App and still cannot record videos. I have about 4 GB of storage free on the phone so I don't know what can be going on.

    Any suggestions?
    07-11-2016 09:16 PM
  6. Dave Pereyra's Avatar
    2016 July 11th, I have same issue, I did a master reset, reinstalled the app again, and still have the same. I will say what made it work for me: I have a Lumia 1020, launching the app from the tile doesnt work, launching the app by long press the dedicated camera button makes it work , at least for me.
    I hope someone can post the "fix" bcs the way a made it work is not the normal way
    07-11-2016 09:22 PM

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