1. twelvetudors's Avatar
    When I try to upload a photo, first it crashes the OneDrive app, then when I try to go to OneDrive it restarts the phone. Any ideas?
    04-28-2014 11:05 PM
  2. Laura Knotek's Avatar
    Which device do you have, and which OS are you running?

    Are you using WiFi or mobile data when these crashes occur?
    rdubmu likes this.
    04-28-2014 11:09 PM
  3. wpbazaar's Avatar
    Ditto. Wish to change MS account and trying to backup files including uploading videos to Onedrive.

    Steps to reproduce:

    In Photos, long-press a video, select Share, Onedrive and target folder.
    Blue toast status appears then disappears.
    In Onedrive app the status at the top shows "uploading 1 of x". Progress bar reaches 100% then gets stuck there for the first file.
    After this eventually the phone crashes, usually (but not always) when performing an action in the Onedrive app.

    I queued up about 20 uploads before I realised they were taking forever to get uploaded.

    Device: NL920
    WP version:
    OneDrive version: assume latest 4.1.3 - not sure how to check version, app has no info
    Network: wifi
    05-30-2014 09:36 PM
  4. ptfuzi's Avatar
    Same thing uploading videos, using wifi. Used a fastest wifi network and i could upload some more but then just crashes and can't upload the video
    05-30-2014 09:42 PM
  5. wpbazaar's Avatar
    The app remembers the upload queue and tries to resume after phone crash, anyone know how can I clear it so the phone stops crashing?
    05-30-2014 09:48 PM
  6. wpbazaar's Avatar
    Having a fun fun day here. Turning off background running causes the app to crash as soon as it's opened. I thought reinstalling the app might fix things but whaddaya know, onedrive can't be uninstalled. Assume there's no way to roll back to previous version...?
    05-30-2014 09:57 PM
  7. wpbazaar's Avatar
    Ok for anyone else stuck in a crash cycle, it looks like stopping and restarting the Onedrive background task clears the queue.

    The room workaround is faster uploading and seems to use a different process than sharing direct to onedrive (which is insanely slow for me, I'm guessing due to app problems).


    I still get phone crashes if I try to peek at upload progress in the app. I've decided to avoid opening the Onedrive app at all and I'm using another device to check for and organize file arrivals at the cloud end.
    05-30-2014 10:46 PM
  8. Oki Erie Rinaldi's Avatar
    ME too.. -_-
    I can't upload files to Onedrive, it always crash.
    07-16-2014 08:10 PM
  9. sternd's Avatar
    Lumia 925
    WP 8.1 (Cyan) 8.10.12393.890
    OneDrive 4.2.1

    I start an upload of photos from the album to the one drive (share), change to the one drive to watch the progress. When the device changes to the lock screen, I unlock the device with my pin and WP crashes ( restarts the device ). This happens all the time. Has anybody the same issues?

    08-06-2014 05:01 PM
  10. Ahmad Nairat's Avatar
    Me Too,,

    This happens with my Lumia 920 when I upload multiple photos to the one drive through Wi-Fi ..

    I hope it'll get fixed, because OneDrive is one of the greatest features that I use in WindowsPhone ... =(
    09-28-2014 03:09 AM

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