1. Akash Patel's Avatar
    hello guys on my phone xbox video app is not opening and when i pin it on the start screen the tile is greyed out.
    i checked store to crosscheck if there is any update for but it doesn't show any options
    i have posted screenshot also please help me what should i do.wp_ss_20140507_0001-1-.png
    wp_ss_20140507_0002-1-.png
    05-07-2014 09:19 AM
  2. Akash Patel's Avatar
    Sorry forgot to add the screenshot of storage sense



    Sent from my RM-914_im_india_269 using Tapatalk
    05-07-2014 09:31 AM
  3. rockstarzzz's Avatar
    You may need to soft reset your phone first and then a hard reset if this isn't solved. Was this a clean install or just an install on what you already had?
    05-08-2014 10:15 AM
  4. Akash Patel's Avatar
    It was a clean install soft reset didnt help so i needed to do a hard reset it is now solve thanks for the reply pal
    05-08-2014 10:38 AM
  5. rockstarzzz's Avatar
    No problem, I think "Have you tried a hard reset?" should be a pop up that comes up everytime someone has an issue with Developer Preview for WP. I have seen about 95% issues solved with hard reset, its just the nature of this preview released. Glad its sorted for you!
    Himanshu Chowdhary likes this.
    05-09-2014 04:20 AM
  6. Akash Patel's Avatar
    No problem, I think "Have you tried a hard reset?" should be a pop up that comes up everytime someone has an issue with Developer Preview for WP. I have seen about 95% issues solved with hard reset, its just the nature of this preview released. Glad its sorted for you!
    Yaa i had done hard reset.
    I dont know why but i needed to download all the apps that were in sd card it says sd card has app from different phone i restored my backup still i needed to delete all my apps and reinstall them.
    05-09-2014 04:29 AM

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