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  1. Toussaint Jongen's Avatar
    Good day!

    The new Whatsapp update was there and of course, I was thrilled. New features and it worked great. After one day there was even a second update with some bugfixes. But now I experience a very strange thing while sending pictures... See the example.
    I send a friend of mine a picture and she said: very nice, but I can't read... It appares the pictures that are send are not readable, both pictures taken in whatsapp as with the normal camera app. I can remember this issue has been before (looong time ago...)
    Rebooting the device did not solve the problem.

    Does anybody else have the same issue? I have a Lumia 1520.

    Thanks!

    wp_ss_20140605_0001.jpg
    06-05-2014 07:24 AM
  2. Dreamspell's Avatar
    This just started happening to me too with the latest whatsapp update.
    06-05-2014 07:29 AM
  3. Toussaint Jongen's Avatar
    Damn you Whatsapp -.-

    It is version 2.11.494... So in case you did not yet updated... don't do it...
    06-05-2014 07:43 AM
  4. Urias Gadelha's Avatar
    same here... Lumia 1520... still dont know how to solve it ?
    06-07-2014 11:47 AM
  5. Ultimate Insider's Avatar
    I dont have the same situtation. my phone is lumia 920 btw.
    06-07-2014 11:53 AM
  6. DustinRyan's Avatar
    Same happening to my girlfriend and I. She is using Lumia 1020 and I am using Lumia Icon. Both are on WP 8.1.
    06-07-2014 02:12 PM
  7. Jonathanmr7's Avatar
    Same here lumia 720 8.1
    06-07-2014 02:43 PM
  8. Rickosw's Avatar
    hi all, i have a similar problem , using L1020, latest Whatsapp update & Nokia Camera Beta ... after taking the pics and sending via whatsapp
    the pics turn out blur ...

    one solution you can try, STOP USING NOKIA CAMERA BETA, use back the Original NOKIA CAMERA app and see if that works ...
    least for me, that stops the "blur images" when sending via Whatsapp

    Edit: after trying a few more pics, even using Original Nokia Camera app pics turn out blur as well ...
    it is WHATSAPP issue ...


    cheers!
    Last edited by Rickosw; 06-07-2014 at 10:45 PM.
    06-07-2014 07:58 PM
  9. Jonathanmr7's Avatar
    hi all, i have a similar problem , using L1020, latest Whatsapp update & Nokia Camera Beta ... after taking the pics and sending via whatsapp
    the pics turn out blur ...

    one solution you can try, STOP USING NOKIA CAMERA BETA, use back the Original NOKIA CAMERA app and see if that works ...
    least for me, that stops the "blur images" when sending via Whatsapp

    cheers!
    i don't have instaled Nokia camera beta :B and when i gonna shot a photo from whatsapp the App not use Nokia camera, use the camera normal on my 8.1
    06-07-2014 08:54 PM
  10. Rickosw's Avatar
    Hi Guys, bad news, even with the original camera app, the pics turn out blur ....
    I have confirm it is WHATSAPP that is screwing the pics up (not the Nokia Camera Beta / Nokia Camera) as i am able to send the same pic via
    Line / WeChat ... the pics turn out clear ...

    gotta write in to WHATSAPP to fix this problem ...

    check out this trend as well

    http://forums.windowscentral.com/nok...solutions.html
    06-07-2014 10:44 PM
  11. Urias Gadelha's Avatar
    I suggest everyone contacts whatsapp support within the app, this needs to be sorted asap.
    06-08-2014 06:54 AM
  12. bambusbieger's Avatar
    Fix one thing, break another. That's how they do it.
    06-08-2014 07:00 AM
  13. zack251's Avatar
    The problem does not appear to affect my 820 but my sister 1520 is affected.
    06-08-2014 10:25 PM
  14. raghuttam mahishi's Avatar
    is it affecting only some phones?

    my 720 is affected...this is pathetic!
    06-09-2014 08:21 AM
  15. raghuttam mahishi's Avatar
    but how come its not affecting all users and only a handful?

    lot of my pals using 150 and same version of whatsapp..they are not affected though, any idea whats going on?
    06-09-2014 08:26 AM
  16. raycpl's Avatar
    If you add a picture directly from camera thru whatsapp it will be shrunk when its sent. If you add it from your album, its ok.
    The weird thing is if the picts are 16:9 ratio, the shrinkage is not that pronounced. Small mercy they did not mess up on the 16:9 ratio. (ie squashed it to a 4:3 ratio)
    This is from a L920 perspective
    06-09-2014 08:41 AM
  17. DustinRyan's Avatar
    If you add a picture directly from camera thru whatsapp it will be shrunk when its sent. If you add it from your album, its ok.
    The weird thing is if the picts are 16:9 ratio, the shrinkage is not that pronounced. Small mercy they did not mess up on the 16:9 ratio. (ie squashed it to a 4:3 ratio)
    This is from a L920 perspective
    That is not the case on my Lumia Icon. All photos, no matter how they are taken or sent, get scaled down.

    *Note: This only happens when taken and sent through Windows Phone. I got a full res photo from an iPhone yesterday just fine. But all my friends using WhatsApp on Windows Phone have the issue. No photos are full resolution or quality.
    06-09-2014 11:24 AM
  18. DustinRyan's Avatar
    Issue is fixed in latest update that came out today! Hoorah!
    Toussaint Jongen likes this.
    06-09-2014 07:26 PM
  19. Thomas Jordan's Avatar
    There is a second update
    06-09-2014 07:36 PM
  20. dino73n's Avatar
    Just to confirm,picture shrinking issue fixed with today's update.
    Sent from my Lumia 1520 RM-937 using Tapatalk
    Toussaint Jongen likes this.
    06-10-2014 04:46 PM
  21. alexwichti's Avatar
    does anyone notice that its phone gets literally hot since the second update?
    06-11-2014 01:18 AM
  22. Jonathanmr7's Avatar
    does anyone notice that its phone gets literally hot since the second update?

    Work fine here
    06-11-2014 01:38 AM
  23. Rickosw's Avatar
    all working fine .... no over-heat, pics look sharp
    06-11-2014 03:01 AM

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