06-19-2014 12:02 AM
33 12
tools
  1. Brandon McLean's Avatar
    Same for me. I've noticed that if I messaged someone using the full facebook app, I'd get a notifications in messenger when they reply to my message. I also tried switching the setting for receiving notifications inside the facebook app (not in action center settings) for messages received and it caused both facebook and messenger to not show notifications. I feel as though there is a compatibility issue between the two causing messages to be marked as read before the push notifications are sent by messenger. Or something along the lines of that.
    06-13-2014 02:16 AM
  2. thekeeblerelf's Avatar
    5.0.3.0 just installed this morning, and the notifications are still broken. I have the Messages unchecked in the Toast settings for the Facebook app. I have also tried uninstalling both Facebook and Messenger, and installing them again. Three updates, and notifications are still broken. Hilarious.
    06-13-2014 09:42 AM
  3. ivdza's Avatar
    I had a problem too! Now,i installed new WP 8.1 dp update 2 hours ago,then i delete and install Messenger again and its working now! :) i did a soft reset after installation of WP 8.1 DP.
    06-13-2014 10:55 AM
  4. Yunzip's Avatar
    I have uninstalled it many many times. No notifications the way they're supposed to act. Even with the new update. Have you also noticed... In battery app messenger does not have the option to block or allow it to run on the background... Like the FB app, WhatsApp, Viber do. Is it only me?
    06-13-2014 12:04 PM
  5. Brandon McLean's Avatar
    No, it's like that for everyone.
    06-13-2014 12:05 PM
  6. Yunzip's Avatar
    No, it's like that for everyone.
    Maybe its just that its not optimized for WP8.1. :-/ Does it work on WP8?
    06-13-2014 12:07 PM
  7. Brandon McLean's Avatar
    I managed to get my notifications working again. I tried all sorts of things with no success until this last method. Here's the final method I did to fix it:

    Logged into Facebook on my laptop and went to settings -> security -> "where you're logged in". I ended all of the sessions. Next I uninstalled Facebook then Messenger from my phone. Then, I held the power button to turn off the phone, turned it back on, then soft reset (power and volume down button for ~10 seconds).

    When the phone booted back up I re-installed Facebook, then Messenger. I logged into Facebook, then logged into Messenger.

    I turned the phone off once more, then back on, and I started receiving notifications for both apps. Shortly afterwards Messenger notifications stopped but the Facebook app was still receiving notifications for messages.

    *** I did NOT use the Facebook app for messaging from the time that I re-installed it, as I suspect that the messaging in the Facebook app crosses wires somehow with Messenger, which I will get back to later. ***

    I used only the messenger app and after about 20 minutes of not receiving notifications, it started notifying me for all messages without delay.

    It's been working perfectly ever since.

    I tried using the Facebook app for messaging to see if that would break Messenger again and, as I suspected, it did. I redid the method above to fix it and it worked perfectly again.

    Let me know if you guys try this and get it working!

    (and before anyone asks, yes I tried simply reinstalling and soft resetting alone, as well as a bunch of other methods; none of which gave me these results)
    Last edited by Brandon McLean; 06-17-2014 at 08:36 PM.
    06-13-2014 04:17 PM
  8. Pranshul Sood's Avatar
    the new Facebook beta app resolved this issue. try out
    Yunzip likes this.
    06-19-2014 12:02 AM
33 12

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