1. Ryan ODonnell's Avatar
    Right guys, for those experiencing the problem where "Setting up BBM" shows on your screen for ages, I have found a fix!

    Step 1 - If you have already installed BBM, uninstall it and reinstall it from the Store using the link sent to you by BlackBerry
    Step 2 - Sign in with your BBM ID, it may ask you to switch to other devices, if this shows up, tap Continue.
    If not, just wait.
    Step 3 - You will see "Setting up BBM". Wait at this screen with the app open for around 5 minutes.
    Step 4 - Force close the app (Hold "Back" and swipe down//WinPhone 8.1 or Hold "Back" and tap 'X'//WinPhone 8 GDR3)
    Step 5 - Leave it for 30-45 minutes and then relaunch the app

    BBM should now be set up for you!
    It worked for me, so it should work for you!

    Let me know how you get on below
    Laura Knotek likes this.
    07-18-2014 01:38 PM
  2. Laura Knotek's Avatar
    i had issues setting it up last night, but disabling WiFi worked for me.
    07-18-2014 01:42 PM
  3. Ryan ODonnell's Avatar
    i had issues setting it up last night, but disabling WiFi worked for me.
    I managed to do it over WiFi! I used my Huawei Ascend W1 first to set up BBM, didn't work, so I waited for 30-45mins and it worked, my PIN was no longer displaying 00000000. Once this worked, I went to my Lumia 635, downloaded BBM, switched BBM over to it and then it works perfectly!
    07-18-2014 02:38 PM
  4. Duvi's Avatar
    All I did was force close the app.
    07-18-2014 03:17 PM
  5. Bigdeoye's Avatar
    updated my bbm this morning and am stuck at setting up bbm. have uninstalled and reinstalled and also forced closed and waited for 45 mins. there is no breakthrough and am still stuck at setting up bbm. pls wats else can i do?
    10-30-2014 04:15 AM
  6. Piping_ae's Avatar
    Same thing with me ... stuck in setting up BBM
    11-01-2014 11:22 AM
  7. BABATUNDE OYELEKE's Avatar
    updated my bbm this morning and am stuck at setting up bbm. have uninstalled and reinstalled and also forced closed and waited for 45 mins. there is no breakthrough and am still stuck at setting up bbm. pls wats else can i do?
    11-14-2014 07:41 AM
  8. Ahmad Jaelani's Avatar
    its doesnt work with my lumia 530 :(
    12-05-2014 11:47 AM
  9. sachamo's Avatar
    i have tried this but to no avail even trying to set it up using mobile data and i am using a Lumia 625
    12-11-2014 02:17 AM
  10. Diana Milne's Avatar
    I have tried that but it didn't work for me
    02-04-2015 01:07 PM

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