11-19-2014 07:06 PM
44 12
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  1. emperor_skull's Avatar
    Well over the past days now, I have noticed some bugs , the app resumes late ie. It takes time to resume, when you reboot your phone the apps starts afresh, no contacts no chats no feeds, until you restart the app, have even noticed that the app drains alot of juice from the battery, and the app always crashes when someone shares a pic to you and you try to view it, are you noticing any of this bugs or something else
    07-20-2014 04:18 AM
  2. Himanshu Chowdhary's Avatar
    These bugs are expected from a beta app. Sure blackberry team will be able to fix them in upcoming updates
    palandri and Guytronic like this.
    07-20-2014 04:22 AM
  3. ambeatz's Avatar
    Im sure everyone who's testing it noticed it, they probably fixing all these issues. It is the First Beta anyway.
    Himanshu Chowdhary likes this.
    07-20-2014 04:23 AM
  4. azarighty's Avatar
    I tried with 3 different emails and still get 0000000 pin and crash issues, yes I tried multiple reinstalls and restarts to no avail help
    07-20-2014 05:12 AM
  5. azarighty's Avatar
    These bugs are expected from a beta app. Sure blackberry team will be able to fix them in upcoming updates
    I tried with 3 different emails and still get 0000000 pin and crash issues, yes I tried multiple reinstalls and restarts to no avail help
    07-20-2014 05:13 AM
  6. malachijd's Avatar
    Yeah I had the same problem eventually I gave up and just let it go figured I'd wait till the next update and it worked itself out so just leave it alone and keep opening the app and let it run and maybe it'll work itself out
    07-20-2014 05:27 AM
  7. ambeatz's Avatar
    Check out the Beta forum, Im sure you will get a workaround for your problem, I had the same login issue.
    07-20-2014 06:05 AM
  8. henry.gray's Avatar
    I'm getting the disappearance of the contacts and messaging history and if I click on my profile picture I go back to the start screen, the only way I have found to solve this at present is to uninstall the app and re-install it.
    07-20-2014 12:07 PM
  9. neilmann's Avatar
    Need to make sure you guys are posting issues to the discussion on the betazone site, the developers check there for feedback. They can't fix issued they don't know about :)
    07-20-2014 12:14 PM
  10. Brandon Tobias's Avatar
    Action Center and Toast Notifications
    - Toast notifications should show who messaged and not you have a new bbm message.
    - Action center should also show who messaged.

    Live Tile

    - Transparent tile support

    - Flat icon or use a larger version of the icon used on the lock-screen as main tile icon

    - Keep the red splat i love that (unique).

    - Feeds update could scroll on the live tile when there are not messages or in-between message notification. (when a contact changes a picture it will become the background for the live tile for a period of time.) (status updates and the users bbm name will now hover over the various tile background images while the message counter is visible at all times.)

    - Tile should show who sent you a message and a preview or at least the BBM names of the last 3 person who sent you messages along with the counter.



    Chats

    - I would like Bigger profile pictures and slightly bigger text for contact name and message sent/received.


    - A button to enable multi select to end chats.


    - long press on a chat to Delete a chat should not have a blue background it looks off to me.
    Chats UI (in a chat).


    - Contact pictures should be within the chat bubble.


    - Contact picture should be in the top left corner and take up that entire height of the blue header bar. The blue header bar will start from the right edge of the a contacts picture till the right edge of the screen.


    - Slightly bigger text at least as an option.


    - The emote icon should have some colour.


    - The gold dot(new message icon), D, R, Sending ))) icon, and X seems fuzzy and not clear on my end. The android, IOS and blackberry version of those icons seem razor sharp.


    - Faster / smother voice note sharing (it's a bit slow).


    I think including the icon in the chat area would be faster.(eg. The voice note icon can be next to the emote icon. if one taps and holds it records. Letting go of the voice note icon sends the voice note but sliding the to left will delete the voice note. This can work for the android , Blackberry 10 and IOS version as well not just windows.).


    - Share menu within chats can do with a bit of blackberry style injected unless windows limits how it looks cuz whatsapp has that same drab looking share menu. (maybe more colour and nicer icons).



    Groups
    -Should have its on section where "chats, contact, and feeds" are so when channels rolls out it would be "feeds, chats, -contacts, groups and channels".


    - I don't like groups in my contacts section. If it must stay please put it to the bottom or allow people who don't use groups to turn it off. so if i'm added to a group it will turn back on automatically.


    Contacts
    - Contacts in grid view could have larger images and be centred not aligned to the left. The scroll bar in grid view should be to the edge of the screen like it is in chats.


    - List view of contacts can also do with larger icons.

    General UI
    -In the app I would prefer my profile picture be larger right in the left edge taking up the full height of the blue bar

    .-Status text to small a slight bump up would be cool.


    - Too much space between the blue header bar and where "chats, feeds, and contacts are".


    - Feeds when taping to expand a picture is a bit jerky and scroll can be faster.


    - The toast notification while in the app is a bit jarring since it seems to pick up the system UI colour (a blue or white would be cool. i.e. don't use system colours).


    - Slightly larger clearer lock-screen icon if possible ( it is blurry).


    -If I change the notification sound in windows Ringtones+sounds, when I am in the app and another notification comes in it should ideally pick up that change I made as well and play the same sound. Currently I get one tone when out of the app and in the app I get the default BBM tone. could be a bug Ideally I don't think we should get another tone when we open the app and it loads the messages that came in at all or have the option to disable it



    APP Improvements.
    - Speed make bbm a speed demon its quite nice when it does not force close (crash) and when it loads fully but loading takes long.
    - Work with MS to make it always run in memory so it loads faster or as I said fix load times as I have to wait 30 seconds to a minute for all new messages to load in the app after it resumes from suspend. I rather it run all the time like android as I use it allot.
    - Login Signup needs to be faster and seamless.hangs and causes phone to heat up..
    - Contacts should tell me how much contacts I have in total some where in that view, as well as each contact category should tell me how much contacts it contains.
    - Invites Add contacts has allot of bugs -_- I cant accept invitations some times. Work needs to be done here and suggestions take a while to load.
    - Changing to multi-select mode in contacts as well as move to category is slow painfully. For some reason it does not change from grid view to multi-select until i try to scroll. Adding people to a category is also really slow.
    - Contacts comes up ad blank/ empty even though i have like 40+ contacts forcing me to close and reopen the app.

    - App splash screen should use Windows Phone loading dots I like the circle its kind of sexy but I would rather see the Windows phone dots.

    - Emotes may not be properly mapped in the app. I tried to send a hug and got a smiley face.this should be checked.
    - Button to remove status updates and picture updates from a chat before you send a message is too small (only when you click on some ones status / picture change in feeds and it opens a chat after with box containing status or picture).
    - How fast the app loads also seems dependant on WiFi connection / data connection quality.
    - Messaging / Notifications on EDGE, 3G and 4G seems wonky at times.
    - Now that I am using the app more I also notice there is a slight increase in my battery drain. maybe some refinement is needed other than speed.
    07-20-2014 12:31 PM
  11. Brandon Tobias's Avatar
    Need to make sure you guys are posting issues to the discussion on the betazone site, the developers check there for feedback. They can't fix issued they don't know about :)
    ^^ see that that long carefully layed out list of stuff above there yes that long thing. If beta zone allowed me to send it in that order neatly without errors and HTML tags randomly popping up in the middle of it would be cool.

    i have posted this in the discussion no one cared to read it expect one. other ideas I over looked by other peoples trivial issues with the app and people begging to get invited to the beta. then we could get serious about this app getting fixed as it stands there are a good bit of people there who are not cut out to be beta testers smh.

    i have even gone as far as to do illustrations in Photoshop as to how some changes should look and feel.

    feeds is jerky at best and because the app suspends you would tend to miss allot of updates in feeds and some notifications.
    my main issue is BBM should be one of the apps allowed to run constantly like the upcoming lock-screen app. like the android version bbm for windows phone should be always running.
    07-20-2014 12:37 PM
  12. emperor_skull's Avatar
    These bugs are expected from a beta app. Sure blackberry team will be able to fix them in upcoming updates
    I hope so
    07-20-2014 12:47 PM
  13. Pete The Penguin's Avatar
    The Live Tile stopped updating.
    07-20-2014 12:48 PM
  14. emperor_skull's Avatar
    I tried with 3 different emails and still get 0000000 pin and crash issues, yes I tried multiple reinstalls and restarts to no avail help
    Check your network connection, and give the app some time, and restart the app to see if it shows
    Brandon Tobias likes this.
    07-20-2014 12:49 PM
  15. Brandon Tobias's Avatar
    wow it wont register web address properly especially those with numbers in it hmmmn
    it will recognize www.xyz.com
    if there is any thing like /yadayadayada/4578328/post2334 after the .com
    it will pic up the numbers as a phone number and not the whole thing as an web address
    07-20-2014 02:22 PM
  16. azarighty's Avatar
    A few questions : My bbm is giving 000000 pin and unable to use help


    1) how long was your bbm loading screen stuck in setting bbm screen?
    2) are you on 8.1 preview without cyan?
    3) did you connect on WiFi or 3/2G? 4) Any workarounds or tricks?
    07-20-2014 03:17 PM
  17. Brandon Tobias's Avatar
    A few questions : My bbm is giving 000000 pin and unable to use help


    1) how long was your bbm loading screen stuck in setting bbm screen?
    2) are you on 8.1 preview without cyan?
    3) did you connect on WiFi or 3/2G? 4) Any workarounds or tricks?
    I had that problem when I loggin in with my bbId.
    I closed the app and reopened it and it worked
    07-20-2014 04:46 PM
  18. Brandon Tobias's Avatar
    You can also try reinstalling. I used Wi-Fi and I am on 8.1 DP without cyan...
    07-20-2014 04:47 PM
  19. emperor_skull's Avatar
    The app keeps crashing when having group discussions
    07-21-2014 02:33 AM
  20. Adirocks's Avatar
    u all can use this thread to report bugs on bbm beta 1st realese
    https://beta.webapps.blackberry.com/threads/view/23648
    pls submit the survey provided by d bbm team to help them to sort out d bugs
    nd pls dont review it as final build, its d first beta release nd i m quite happy with its performance
    Brandon Tobias likes this.
    07-21-2014 02:48 AM
  21. azarighty's Avatar
    u all can use this thread to report bugs on bbm beta 1st realese
    https://beta.webapps.blackberry.com/threads/view/23648
    pls submit the survey provided by d bbm team to help them to sort out d bugs
    nd pls dont review it as final build, its d first beta release nd i m quite happy with its performance
    Its saying the email is invalid. I. Entirely sure I used it to register in betazone I'm using it on my mobile not comp
    07-21-2014 04:19 AM
  22. Brandon Tobias's Avatar
    Issues for me are
    .....

    - High battery drain especially on 4G data.
    - Phone gets hot (started recently while using the app and I mean really hot).
    - Slow and lags generally (At times is fast others idk just slow more than i would like).
    - Hug emote gives a smile instead of hug.
    - Contacts and chats missing when the app is opened.
    - Voice notes are slow to record.
    - Switching to multi-select mode does is slow and changes from grid to list only when I try to scroll the list.
    - Adding to contact categories are slow
    - Message, voice note, picture sending / receiving failures.
    - Gives retry message when trying to load the app on 4G data
    - Feeds is jerky when expanding a contact picture / scrolling could be faster
    - Notifications are sometimes hit or miss (A few occasions i got no notification until i opened the app).
    - Force closes especially if the app can't make a connection to Wi-Fi / data or when you click to view your profile.
    - If you change your BBM notification sound in windows Ringtones+sound. While in the app it still plays the default bbm tone and I does not reflect the change. i.e with the app close i get the notification sound I selected.
    - cant handle web addressed properly. (it recognizes numbers in the web address as phone number or pins, it only recognises www.xyz.com for example.
    - saving pictures by taping and holding the image in chat then selecting save gives you a grainy poor photo even if u requested and received a high quality image.
    - opening a image from chat and hit the back button takes you to the last message received and not back to the part of the thread you were reading. (this if you scroll up to older messages it jumps to new / last received.)
    07-21-2014 07:08 PM
  23. mesamit's Avatar
    once you uninstall and reinstall app....you are not able to join back to group you have already joined before uninstalling.....and it crashes in group chat horrible...since I am not able to join group.....with only contacts in the list now....BBM is not crashing anymore.......maybe issue is with group chat...
    07-22-2014 01:51 AM
  24. Pete The Penguin's Avatar
    BBM has been having issues on other platforms too - mainly groups not synching properly. It's 10x worse on WP; the app crashes repeatedly, the Live Tile stops working, notifications don't come through.

    Hopefully BlackBerry get updates out.
    07-22-2014 08:42 AM
  25. TechFreak1's Avatar
    Hi guys, change log for the recent bbm update (check your emails - I just got this)

    In This Build

    Fixed Issues:

    BBM takes too long to open

    Takes too long to switch from old device to a new one

    Cannot send email invites. the invites go into inbox as emails

    Device global language settings don't appear to be changing all of the text within the BBM app

    WiFi Out of Coverage Windows Phone doesn't send queued invites/acceptances

    When location is turned off and send location in chat a toast or dialog should appear to inform user and turn the location on

    Group profile picture change not affecting the pinned tile image

    Group tile is splatted, but Contacts Pivot is not

    Known Issues

    The following are known issues with this build:

    In some WP8.1 devices, stuck in launch screen. Need to exit and re-launch

    There occur occasional crashes in low memory devices (Nokia Lumia 520, 720 - Out of memory exceptions )

    Error popup appears when using “Find Friends” and the “OK” button is selected
    07-22-2014 04:24 PM
44 12

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