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10-09-2015 01:51 PM
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  1. PabsTheGeek's Avatar
    This is annoying as hell! Plays fine via Bluetooth I've noticed, but as soon as I use headphones it doesn't play.

    But the old Airplane mode has worked for me....
    10-07-2014 10:22 AM
  2. dovoto's Avatar
    Force quitting the Audible app, putting the phone in airplane mode, then starting the audible app is the only way I can get it to restart playback (I do not have to delete and redownload the book usually).

    Interestingly, the kindle reader app has had similar (horrible) behavior when syncing to its server (the kindle reader used to drain my battery faster than gps navigation when not in airplane mode though it appears to be slightly better).

    I dont think this is an app issue at all, its an amazon/audible server sync issue that is entirely non-robust.
    11-07-2014 02:29 PM
  3. Gerrok's Avatar
    WOW.. thanks. 95% of the time on my phone is listening to audio books. I "side-graded" from the 1020 to 1520 for the screen size. I did have to reinstall audible on the 1020 after updating to cyan and it worked great after that.

    The 1520 has been a nightmare. I had 4 books I'd try switching between to see if I could get any to load. Maddening trying to get through book 4 in a series.

    Airplane mode to start the book works great. My guess... the 1520's processor is faster, so the sync "completes" before it adds a listener to see if it completed. Asynchronous programming is tricky.
    11-13-2014 12:34 AM
  4. Paul Stasik's Avatar
    You cannot blame the Audible App on Nokia, Microsoft/Lumia, the OS, anything. You can only blame Amazon/Audible for this neglect.

    In a couple weeks it will be one full year since the Audible app has been updated.

    There is no excuse for this neglect and poor customer service and isolation of a growing customer base.

    Has anyone gotten anywhere with customer service yet? I leave reviews and do online chats as often as I can-- I am trying to be their "problem" at this point.
    11-13-2014 08:16 AM
  5. 10curtains's Avatar
    I have just checked, audible have updated their app for ios, 9 times since November 2013. 9 updates.

    Windows phone 0. As in 0.
    I live in the uk and amazon have me over a barrel. They took over audible and there is now nowhere else I can get audio books.

    Complaining isn't making any difference. I haven't emailed or phoned for over a month.

    I am now considering getting an android phone. In fact if apple had brought out a normal size phone , I would have got an iphone.

    Amazon cater to apple devices and os every month. The kindle app has an update every month.

    So I am giving up on wp.

    Once I can find a phone that isn't the size of a brick I am off.
    I don't care if it's running android as long as the apps get fixed it will do.
    11-13-2014 09:57 AM
  6. mernmern's Avatar
    I am not having as much luck as some with the "airplane trick" on my 1520. As you and others have mentioned, Audible worked ok on the 920 and 1020, but is worthless on the 1520. I guess there is only so much research you can do before switching phones, because something always seems to pop up after the fact. I downgraded my audible app review and submitted a complaint of poor performance to Microsoft directly from the app review screen.
    11-14-2014 10:58 AM
  7. hankwyborney's Avatar
    I have the same Audible problems with my 1520, but not if I'm using Bluetooth. So I've switched to Bluetooth headphones.
    11-15-2014 11:29 AM
  8. Paul Stasik's Avatar
    I have just checked, audible have updated their app for ios, 9 times since November 2013. 9 updates.

    Windows phone 0. As in 0.
    I live in the uk and amazon have me over a barrel. They took over audible and there is now nowhere else I can get audio books.

    Complaining isn't making any difference. I haven't emailed or phoned for over a month.

    I am now considering getting an android phone. In fact if apple had brought out a normal size phone , I would have got an iphone.

    Amazon cater to apple devices and os every month. The kindle app has an update every month.

    So I am giving up on wp.

    Once I can find a phone that isn't the size of a brick I am off.
    I don't care if it's running android as long as the apps get fixed it will do.
    Giving up on the OS and phone because of a third party app is a bit of an overreaction. Understandable if you just can't live without it - however it's hardly Microsoft's fault.
    11-19-2014 07:46 AM
  9. Charlie Pelosi's Avatar
    On my 925 with tmobile the app worked ok. It always played, sometimes would loose my place, but it was bearable.
    On my new 1520 with at and t I am having the "stuck in pause" trouble like others in this thread. This is a reply from audible.com

    "Thank you for contacting Audible. My name is Yilme and I hope you are having a great day.
    I understand that you would like to know If the Audible app will be updated to fix ongoing issues.
    I am sorry about the inconvenience that this has caused you but I am more than happy to assist you with this.
    I do not know when there is going to be an update for the Audible for windows app.
    The Audible app for Windows phone was last updated on November 26,2013 by Microsoft, only the Audible for android and iOS for iPhone/iPad is controlled by us directly.
    We are aware that there is stability issues the Audible for windows and is working with Microsoft to have it resolved."
    12-10-2014 07:32 PM
  10. Paul Stasik's Avatar
    Bluetooth fixed it for my 1520 :)

    What sucks is I never wanted to pay for Bluetooth in my car, it seemed like something I never needed. But I guess now I need to get myself a Bluetooth adapter or something for listening to audible in my car.

    I wonder why it works through Bluetooth yet nothing else...
    12-11-2014 06:13 AM
  11. Charlie Pelosi's Avatar
    I picked up an iHome Bluetooth speaker for $24 today. The Audible app on my 1520 seems to work OK, as long as I'm using Bluetooth. I did have it stuck in pause once, but I rebooted the phone and it worked after. So it is not 100% reliable, but I can at least listen while driving. The speaker was cheap and it has more than enough volume to listen while driving. (better than the phones speaker)
    Still, this is no excuse. Either the OS needs a patch or the app needs attention. I hope they update it at some point. I think audible is a great service. The prices are a bit high.. but a great service.
    12-12-2014 06:58 PM
  12. 10curtains's Avatar
    On my 925 with tmobile the app worked ok. It always played, sometimes would loose my place, but it was bearable.
    On my new 1520 with at and t I am having the "stuck in pause" trouble like others in this thread. This is a reply from audible.com

    "Thank you for contacting Audible. My name is Yilme and I hope you are having a great day.
    I understand that you would like to know If the Audible app will be updated to fix ongoing issues.
    I am sorry about the inconvenience that this has caused you but I am more than happy to assist you with this.
    I do not know when there is going to be an update for the Audible for windows app.
    The Audible app for Windows phone was last updated on November 26,2013 by Microsoft, only the Audible for android and iOS for iPhone/iPad is controlled by us directly.
    We are aware that there is stability issues the Audible for windows and is working with Microsoft to have it resolved."
    Does anyone know if that is true?
    The Audible app on wp is made or maintained by Microsoft?

    Or is this something the rep from Audible made up to justify a crap app?
    12-13-2014 05:45 AM
  13. Harrie-S's Avatar
    Checked in the store AUDIBLE-AUDIOBOOKS under details.
    Publisher
    Name: Audible.Inc

    So MS did not make this app.

    What can be is that Audible needs input from MS and if Audible want to change/update the app in the store that they have to get "approval" from MS. This approval is a kind of virus check or something like this.
    So what the guy told you is not a lie but also not totally true.
    Last edited by Harrie-S; 02-20-2015 at 04:35 PM.
    12-13-2014 06:23 AM
  14. amzdanes's Avatar
    I have the same issue. Has anyone found any workarounds yet? Every time I pause a book I have to redownload the book, make sure I go to beginning and then, use the chapters screen to select the last chapter I heard. If after downloading i elect to go to same place where i left off audible looks like it is playing but it is frozen.... ARGGG Help.
    01-12-2015 11:43 AM
  15. amzdanes's Avatar
    i download my books and i still have this issue!
    01-12-2015 11:45 AM
  16. Charlie Pelosi's Avatar
    i download my books and i still have this issue!
    So far, on my 1520, using Bluetooth solves the trouble. I use audible daily while driving. When I had a 925 on T-Mobile, the app seemed to work just fine, but honestly, I'm not sure I ever used audible much on that phone after the upgrade to 8.1
    01-12-2015 06:48 PM
  17. fieldeffect's Avatar
    I saw enough people saying that Bluetooth helped that I just bought a set of bluetooth headphones, and yep, now works fine.

    Ironically I bought the headphones from Amazon, which makes me feel like a bit of a chump considering the circumstances.

    Audible are lucky they're pretty much the only player in the audiobook world. The way they're responding to customers is criminal. I asked them (several times) the direct question "Are you going to fix this? Because if you're not, I'm not going to continue to pay for a subscription that I can't use", and they act (every time) with complete surprise, like nobody has ever reported this problem before, and it will surely be fixed very quickly.
    01-17-2015 05:30 AM
  18. dKp1977's Avatar
    I have the same issue. Has anyone found any workarounds yet? Every time I pause a book I have to redownload the book, make sure I go to beginning and then, use the chapters screen to select the last chapter I heard. If after downloading i elect to go to same place where i left off audible looks like it is playing but it is frozen.... ARGGG Help.

    I'm having the same issue. And I redownload my books all the time too. But instead of hopping through chapters until I find where I left off, I create a bookmark before removing the book and redownloading it again. Afterwards I just use the recent bookmark to continue exactly where I last stopped.
    01-17-2015 09:15 AM
  19. AMikel's Avatar
    not really, have the same problem on all of my WindowsPhones. mostly Lumias yes but the ATIVs, M8s and Blu HDs I used are also just as bad. The app is just crap.
    02-20-2015 04:20 PM
  20. Jim Prescott's Avatar
    I have Iphone and Android tablet and Surface 3. Audible for me works great and synchs with IOS and Android with no issues. I can listen on iphone and switch to android tablet and pick up where I left off without a hitch. Put the Surface in the picture and forget about it. Horrid! Windows version downloads the book in parts. Not so in android and IOS. The book comes down as one. Due to the small crowd using it on the Windows platform this is probably not going to get fixed in the near future. Being I love the the app in IOS and Android I will sell the surface.Not to mention I cannot get Fios app in Surface either.Surface is a good laptop replacement but in my opinion not a good tablet replacement if you compare it to IOS or Android based on the apps.
    02-25-2015 09:22 PM
  21. Noahma's Avatar
    I have Iphone and Android tablet and Surface 3. Audible for me works great and synchs with IOS and Android with no issues. I can listen on iphone and switch to android tablet and pick up where I left off without a hitch. Put the Surface in the picture and forget about it. Horrid! Windows version downloads the book in parts. Not so in android and IOS. The book comes down as one. Due to the small crowd using it on the Windows platform this is probably not going to get fixed in the near future. Being I love the the app in IOS and Android I will sell the surface.Not to mention I cannot get Fios app in Surface either.Surface is a good laptop replacement but in my opinion not a good tablet replacement if you compare it to IOS or Android based on the apps.
    I remember reading something where Daniel was able to confirm that an update was in the works, but no ETA. Wish I could remember where I saw that, might have been on twitter.
    02-26-2015 12:08 AM
  22. Paul Stasik's Avatar
    Anyone having different results now that they're on Denim?
    03-05-2015 06:11 AM
  23. martinili's Avatar
    Anyone having different results now that they're on Denim?
    Same with Denim on 930. BT workaround not tested yet
    03-07-2015 02:36 PM
  24. Charlie Pelosi's Avatar
    There is a whole new Audible beta app in the store. So far,it seems to work fine with my 1520.
    03-08-2015 10:49 PM
  25. Paul Stasik's Avatar
    There is a whole new Audible beta app in the store. So far,it seems to work fine with my 1520.
    Wha? Where?

    I can't find it.


    Edit: Ooooooo I found it, exciting!
    http://www.windowscentral.com/audibl...ows-phone-open
    Last edited by Paul Stasik; 03-09-2015 at 08:55 AM.
    03-09-2015 06:38 AM
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