1. ams963's Avatar
    Hi,

    I'm using Bookviser in my WP L520 and Win 8 Laptop. I've signed up in Bookviser and enabled synchronization of a couple of books. The initial syncing went fine. The sync log said No Error. But after that, every log is saying Connection error or API error. In WP I can't open the Bookviser catalog. Says no connection. I can open it in the Win 8 but there is only one book in there.

    I can browse through books on different catalogs in Bookviser both in the laptop and WP. Plus I can open Store and other apps which require internet connection. So I believe there is nothing wrong with the internet connection.

    Any help with this matter would be heartily welcomed. Synchronization is an important feature of Bookviser for me.

    Best Wishes,
    ams963
    08-18-2014 10:18 PM
  2. Laura Knotek's Avatar
    When you are using your Windows Phone, are you using WiFi or mobile data? If mobile data didn't work, did you try WiFi (or vice-versa)?

    How fast is your network speed?
    08-18-2014 10:26 PM
  3. ams963's Avatar
    I use Wifi on both my WP and Win 8 laptop when I'm at home. I use mobile data only when I'm outdoor. I've tried syncing in both Wifi and mobile. But to no avail.

    My internet speed is 2.4 Mbps download and 0.36 Mbps upload.
    08-18-2014 11:10 PM
  4. Laura Knotek's Avatar
    I use Wifi on both my WP and Win 8 laptop when I'm at home. I use mobile data only when I'm outdoor. I've tried syncing in both Wifi and mobile. But to no avail.

    My internet speed is 2.4 Mbps download and 0.36 Mbps upload.
    That doesn't seem too slow.

    I'd suggest contacting the developers. Contact Us | Bookviser - eBook Reader App for Windows 8 and Windows Phone
    08-18-2014 11:36 PM
  5. ams963's Avatar
    Okay thank you Laura.

    Best Wishes,
    ams963
    08-19-2014 10:10 AM

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