XBOX Video not showing subtitles

Gibraltar75

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Jul 15, 2013
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Hi,
After the initial excitement of the lattest XBOX Video update (that added srt subtitle support) I'm almost giving up.
I can't get subtitles to show. Video and audio play fine but subtitles don't; the option on the settings screen is greyed out and can't enable it.

What I've tried:
- confirmed that movie and subtitle file have the same name
- confirmed that movie file is in the Videos folder
- tried adding the language to the srt filename
- moved the movie file from SDCAR do phone memory
- tried several other movi files with diferent encoding

I'm on a Lumia 820 with Cyan.

Any more ideas guys?

Thanks
 

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