04-30-2015 07:41 AM
33 12
tools
  1. jovm's Avatar
    I pinned step count tile but it doesnt update by itself. I have to launch the app to make it to update the tile. Anyone else have same issue?
    10-02-2014 05:21 AM
  2. Loc Ngo's Avatar
    Try restarting the phone
    10-02-2014 05:22 AM
  3. Darren Walsh's Avatar
    It's also counting less steps that I take daily since it was updated
    10-02-2014 05:34 AM
  4. astondg's Avatar
    I don't understand why they took away the Health Vault syncing. Health Vault could sync with a lot of other services and devices, like Fitbit for example, which then gave the opportunity for Health & Fitness to be quite powerful. I thought it was a good platform to take on Apples Health Kit. Anyway, seems like that's not the path they want to take.
    Captain_Eric likes this.
    10-02-2014 05:44 AM
  5. Al_2's Avatar
    The live tile doesn't update for me either. It didn't when it was called Bing Health and Fitness either.
    10-02-2014 07:14 AM
  6. Sh0nky's Avatar
    I haven't been able to successfully record a GPS tracking session since the MSN update. It crashes in the background constantly. I used it every day, now it's a constant source of frustration. Lumia 925, Cyan.
    Captain_Eric likes this.
    10-07-2014 05:22 AM
  7. Torrez Maier's Avatar
    Mine recorded 300km one day that was September, 21st. Not sure if this was before or after the MSN update
    10-07-2014 05:24 AM
  8. Torrez Maier's Avatar
    I don't understand why they took away the Health Vault syncing. Health Vault could sync with a lot of other services and devices, like Fitbit for example, which then gave the opportunity for Health & Fitness to be quite powerful. I thought it was a good platform to take on Apples Health Kit. Anyway, seems like that's not the path they want to take.

    Because HealthVault was not synching correctly with Health and Fitness app. It was not recording steps only distance and time. I suppose HealthVault just never worked as intended so it may as well be switched off completely
    10-07-2014 05:26 AM
  9. astondg's Avatar
    I suppose HealthVault just never worked as intended so it may as well be switched off completely
    I don't think it is being switched off completely, it's just no longer syncing to the Health & Fitness app.

    Could they have fixed Health Vault rather than creating a new solution? I guess in this action MS are saying no, but I wonder if it's because they couldn't, because they don't care or because they have something better planned.
    10-08-2014 08:05 PM
  10. Torrez Maier's Avatar
    Microsoft is such a big organisation it almost seems as if HealthVault was a different entity and in one way it actually is. It was up to healtvault to fix the issue but the relevant team failed to do so therefore I assume this was the reason for dropping support. I actually wonder if healtvault even has a dedicated team any more or that they went on maternity leave in the meantime or something of a kind
    10-09-2014 07:32 PM
  11. Dave47's Avatar
    I, and others, have reported GPS Tracker issues after the latest Health and Fitness update. Recent app reviews are echoing the comments on Microsoft's Community support site.

    So, how does a user know if our friends at Microsoft are aware of these reports. There doesn't seem to be another way of reporting this stuff that I can find.
    10-28-2014 10:31 AM
  12. OHardy's Avatar
    I'm having syncing issues on my Surface Pro 3 with MSN Fitness & Health. I'm 'steps' away in looking for an alternative.
    10-28-2014 10:39 AM
  13. b8ll's Avatar
    I experience the same issue.
    10-28-2014 11:09 AM
  14. surfacedude's Avatar
    I'm having syncing issues on my Surface Pro 3 with MSN Fitness & Health. I'm 'steps' away in looking for an alternative.
    I approve of the punnery.
    JerseySal and OHardy like this.
    10-28-2014 07:25 PM
  15. Alabamatick's Avatar
    It's also counting less steps that I take daily since it was updated
    I've noticed this too, the first few weeks i used it it was fine, now i'm getting nowhere near the same amount of steps, although i'm going to all the same places / same distances, it's very annoying

    Edit: oh and the surface tile never updated for me anyway
    12-04-2014 08:27 AM
  16. TruPlaya187's Avatar
    Since the last update, the live tile doesn't update automatically either... :(
    12-04-2014 10:49 AM
  17. benoitgphoto's Avatar
    I added the step counter (MSN Health and Fitness) to the lock screen. It unfroze live tiles updating. Now it updates regularly but it is sometimes erratic. All in all much better than before where live tiles never updates.
    TruPlaya187 likes this.
    12-08-2014 01:27 PM
  18. daisy110's Avatar
    I've tried Health and Fitness as lock screen but all I get is an orange screen, have uninstalled, soft reset etc. but nothing seems to work. Any ideas?
    12-08-2014 05:29 PM
  19. benoitgphoto's Avatar
    Yep...when I switch motion data off, all I get is the orange screen without any steps counting. Switching it back on brings the data back. Make sure motion data in phone settings is switched on.
    12-08-2014 06:30 PM
  20. daisy110's Avatar
    Motion data is on, live tile and everything else works, just not the lock screen.
    12-09-2014 02:32 AM
  21. benoitgphoto's Avatar
    Dont know what else can do that. For me the live tile only updates when the app is on the lock screen. If not, the live tile stops updating the steps count.
    12-09-2014 03:03 PM
  22. Z8JLsgokUI's Avatar
    I pinned step count tile but it doesnt update by itself. I have to launch the app to make it to update the tile. Anyone else have same issue?
    Same problem on my 1520.
    12-09-2014 03:16 PM
  23. TruPlaya187's Avatar
    I added the step counter (MSN Health and Fitness) to the lock screen. It unfroze live tiles updating. Now it updates regularly but it is sometimes erratic. All in all much better than before where live tiles never updates.
    Thank you so much!!!! It fixed my issue!!!!!
    12-12-2014 08:59 AM
  24. benoitgphoto's Avatar
    Are you using Preview for developer by any chance? I was using it and I reverted back to the OS version shipped with the phone and everything is working well now...no more issues
    12-12-2014 09:13 AM
  25. benoitgphoto's Avatar
    I brought conclusions too soon...it worked great for a day and then stopped updating. Only fix so far is to use the lock screen app.
    12-14-2014 09:39 AM
33 12

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